S5 high pitched whine

[Hops 3]

Hi, Have had an S5 for about a week or 2 now and since day one its been making this high pitched whining sound coming from inside the machine. Sounds like how capacitor whine sounds in old video cards.

 

It's causing some people to be quite annoyed in the office.

 

 

 

[Dim3nsioneer 557]

Does it change if you increase the frame light?

[Hops 3]

Thanks for the reply. Unfortunately dimming the light between 0 and 100% makes no difference in the pitch or volume of the whine. Nor does raising or lowering the bed 😞

[Torgeir 243]

Often such a high frequency "whine" occur in the power supply, try to tilt the printer a little to one side, in order to hear if this whining is created under the printer (where the PS (power supply) is located.

Those PS operate at high frequency and can sometimes make such noise if the coils potting is in suficient.

 

Thanks

Torgeir

 

[Hops 3]

Hei.  Tried it and its Peetri quite under the printer. Its coming from inside. Maybe a stepper motor? Guess I should get in contact with the reseller and ask about warrenty 

[Torgeir 243]

Hei der.

 

Do you also have this whine after printing?

Most printers release the power to the steppers after a completed print. Hmm, but not sure if the S5 do this..

Anyway, it's a good thing to contact the reseller.

 

Good luck.

 

Torgeir.

 

[GeorgeTar 0]

I also have the same problem with my S3. Also the Hotend and they light up blue as well. I called service, the tech said it's the internal fans, I verified they are not running, another remark was "if it's working, it's alright". Can't stand the height pitched noise!  I'm going to call them again to resolve this issue.

[GeorgeTar 0]

P.S. I check the two units at work and they don't have this issue....