XY Calibration Issue

[kendlcruz 1]

Hello, I have an issue issue with XY Calibration, only the number 1 print core worked. I reloaded PLA into the 2nd print core and tried again. The same thing happened. What could I be doing wrong? The load process worked fine and firmware is up to date. 

IMG_6571.pdf

[Carla_Birch 106]

Hi,

Do you have PLA loaded into both number 1 and 2 print cores at the same time when you try the XY Calibration, or you using a mix of PLA & for eg PVA?

 

Also what print core types are you using, eg AA or BB.

 

Lastely have you checked the tension setting on the number 2 feeder, the little marker should be in the center placement.

[CarloK 151]

This is on a UM3, isn't it?
The second print core is printing too close to the build plate.

 

There are a few things that can cause this and for now I see only two possible options:
1) Do a factory reset from the menu to clear all existing leveling data. It should work correct after this. Perhaps first note the XY offsets for your current print cores to avoid having to do the calibrations again. I always leave them at the default value as the results are good enough for me.

 

or 2) Do not use the automatic leveling. On the smaller bed size from the UM3 this is a nice gimmic, but manual leveling will give you just as good printing results and is slightly faster. On a larger printer like the S5 the automatic leveling is required to get good adhesion.

[wfin73 1]

How long does a factory reset usually take? I just did one to try to remedy a network issue and it's going on twenty minutes now with just "Ultimaker S3" on the screen.

[CarloK 151]

@wfin73 You are hijacking a topic that has nothing to do with the original question. Please start a new topic for unrelated questions.

Short answer: a factory reset should take not much longer than a standard system boot, i.e. about 5 minutes. Power cycle your machine when it takes 20 minutes. Worst case you have to do a new factory reset.

[wfin73 1]

A factory reset was mentioned in the thread, I simply asked how long it took, this is not hijacking by any means...

[CTarch 0]

I am having the same issue, although I can confirm I manually calibrated the plate height to the core, calibrated the lift switch, and have PLA loaded in both feeders with 0.4 print cores loaded for extruder 1 & 2.

 

I removed the print and took the attached photo: