Hi @Ste_297, I hope you are well. I just wanted to check in to see if you decided to send a ticket or if you need any further assistance. I just returned from holidays and will be able to help you if you need me to. Have a great day 🙂
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Smithy 1,135
@Ste_297 Sorry to hear you have troubles. I will try to forward your problem to UM to get a quick solution.
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Smithy 1,135
@Ste_297 You can also try to open a ticket at support.ultimaker.com maybe it is faster to get a solution. Unfortunately I got no feedback yet, but I guess the person I wrote is currently on vacation.
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