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UMS3 is visible in the DF, but Cura does nothing when clicking on "Print via cloud"
Posted
· UMS3 is visible in the DF, but Cura does nothing when clicking on "Print via cloud"
Update: Alright. After 2 days of testing everything in the network setup, reinstalling cura, resetting printers, multiple times, creating a new DF account and even setting up a new wifi network, I finally found the issue.
It was the print job file name! The file came from a co-worker who used a comma between the version numbers, in this case "v3,1". As the printer does not have a problem with this when printing over a USB stick or sending the print job over the network, it took me 2 full days to find that out.
Even more strange is, the "error" I see when sending this file. It's a short disconnect symbol on the printer which made me think it was a connection related issue.
This might trouble other users as well because there was never a mentioning of not working signs in the file name.
This might be something to take a look at? @ctbeke
Posted
· UMS3 is visible in the DF, but Cura does nothing when clicking on "Print via cloud"
3 hours ago, Gero said:
A little update: A simple "+" is also not working and disrupts the transmission of the file into the cloud.
There might be even more signs that don't work.
We've started an internal investigation into this. It seems like the printer is a bit too restrictive with which characters it does not allow when parsing file names, and there's also some inconsistency between Cura, Cloud and Printer regarding the validation rules.
Since Cura and the Printer firmware are not released continuously, it'll take some time before any fixes end up in releases, but we're working on it for sure 🙂
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Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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Gero 54
Update: Alright. After 2 days of testing everything in the network setup, reinstalling cura, resetting printers, multiple times, creating a new DF account and even setting up a new wifi network, I finally found the issue.
It was the print job file name! The file came from a co-worker who used a comma between the version numbers, in this case "v3,1". As the printer does not have a problem with this when printing over a USB stick or sending the print job over the network, it took me 2 full days to find that out.
Even more strange is, the "error" I see when sending this file. It's a short disconnect symbol on the printer which made me think it was a connection related issue.
This might trouble other users as well because there was never a mentioning of not working signs in the file name.
This might be something to take a look at? @ctbeke
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Smithy 1,144
Your findings are really helpful, thanks a lot for the feedback!
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ctbeke 133
@Gero very helpful and thorough debugging! I'll take this issue back to the team to see if something can be done about it!
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Gero 54
A little update: A simple "+" is also not working and disrupts the transmission of the file into the cloud.
There might be even more signs that don't work.
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ctbeke 133
We've started an internal investigation into this. It seems like the printer is a bit too restrictive with which characters it does not allow when parsing file names, and there's also some inconsistency between Cura, Cloud and Printer regarding the validation rules.
Since Cura and the Printer firmware are not released continuously, it'll take some time before any fixes end up in releases, but we're working on it for sure 🙂
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