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Posted · Material station error

I have a new Ultimaker S5 Pro set up and it was running just fine for the first couple of weeks and now the material station has a very odd error.

 

Bay A in the material station has an illuminated blue light but there is no material loaded to that bay.  It seems to think there is material loaded but there isn't.  I have tried to load material in that bay but it will not accept anything into feeder 1, it doesn't do anything when I try to load the material.  And if I try to load material into feeder 2 it actively repels it.

 

Has anyone got a suggestion to fix this.  That blue light is annoying me and I am down to only having 5 usable material bays

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