Cura shuts down

[Tombee71 1]

Hello,

I have, until recently, been using another slicing software.

Now that I've upgraded my 3D printer to use a 2-in-1 extruder/hotend, I've had to look at using something else that would be able handle such an assembly.

Having already got Cura 4.10 (used as ancillary for Autodesk Fusion 360, in order to create STL files), I have found that i am having a problem opening files.

(This also happening with Cura 4.11 and Cura 4.12).

 

Open Cura...any above versions.

I click on either File/Open file(s) or Open file icon (top left). I navigate to relevant folder and click on required file. After a few seconds Cura shuts down. This scenario also sometimes happens  whilst navigating to relevant folder.

 Anyone any idea what's going on here?

 

Thanks

 

Tom

[CCA1 15]

Same problem here Tom. I did post this on the "Report a Bug" tab of the new version. We'll see what happens. ; )

 

I also clicked on Help - Show Configuration Folder - And nothing happens.   ??

[ahoeben 1,963]

See if this applies to you:

https://support.ultimaker.com/hc/en-us/articles/4402996140946-Ultimaker-Cura-crashes-when-opening-any-file

[Tombee71 1]

ahoeben

 

Thanks for that. I uninstalled the Chitubox thumbnail preview and Cura is doing what it's supposed to do.

 

I still need Chitubox for my other printer, and I'm hoping that the above solution has addressed another Issue I've been having since installing Chitubox, i.e. computer randomly giving a "black screen of death" if I've used Chitubox that day.

 

Anyway, many thanks for your help.

 

Tom

[ahoeben 1,963]

If you use an AMD Ryzen CPU on an ASUS motherboard, the "black screen of death" may be another issue that is harder to tackle. See https://github.com/Ultimaker/Cura/issues/5265#issuecomment-460158267

Edited November 10, 2021 by ahoeben

[CCA1 15]

I uninstalled Chitubox and it works now.

Thank you.

 

It's too bad we have to modify or remove a working program to make another program work. Is it a problem with Cura or a problem with Chitubox?

Is either company trying to come up with a fix?