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Cura crashes with "not responding" when attempting to load/save profiles or open menus


Wobberjockey
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Posted (edited) · Cura crashes with "not responding" when attempting to load/save profiles or open menus

I had this problem shortly after loading up 4.13, and now it is affecting ALL versions of Cura. I can't use any of them, no matter how often I do a clean install

the issue is this: 

If i attempt to do any sort of modification of my settings,  the program will not launch next load. i never see the UI, just straight to not-responding when loading the build volume. 
if i attempt to save the profile? not responding. 

any subsequent program runs? not responding. 
deleting the Local and roaming Cura folders helps, but again... not responding after the first run. 
if i take too long to slice the model? not responding. 
Right click? not responding. 

at this point i have clean-installed and set up my printer about a dozen times just trying to get a single file to print. it's a race against time  before cura tries to save the profile and necessitates a total reset. 

i tried going back to 4.12.1 after the issue, but the issue is now following me back through versions. I've also tried running as admin, with no success. it is however more stable, and i can slice something... but it pretty quickly falls back into the same loop of not responding. usually after trying to save my settings

i've updated the OS, and both SCF /scannow and the DISM repair commands are coming back clean. 
i've deleted the local and roaming Cura folders

I've even gone so far as to delete all the cura instances out of Program files after uninstalling. 
 

 

it is still happening. 

i am really at my wits end here because i have no idea what the application might be doing that's causing this crash. 


edit:

now it's any menu item.  i can't even click 'file'.

cura.log

stderr.log

Edited by Wobberjockey
more logs, better title
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    • Wobberjockey changed the title to Cura crashes with "not responding" when attempting to load/save profiles or open menus
    Posted · Cura crashes with "not responding" when attempting to load/save profiles or open menus

    I am having a similar issue with latest and now previous builds every time I try to open a file, program completely shuts down. No error message nothing, just off. I uninstalled all previous builds, reinstalled and worked for one project, and now back to shutting down.

     

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    • 2 months later...
    Posted · Cura crashes with "not responding" when attempting to load/save profiles or open menus

    I'm also having this issue and still haven't found any help. This is why I'm finally posting about it.

    I'm about ready to give up on Cura all together but this is what I learned on and have all my settings set right.

    Does anyone have any ideas to help fix this?

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    Posted · Cura crashes with "not responding" when attempting to load/save profiles or open menus

    Yes. I've never heard of that Chitubox program before reading that post. lol

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    Posted · Cura crashes with "not responding" when attempting to load/save profiles or open menus

    The Chitubox incompatibility is the most common cause of this issue.

     

    Since you don't have that application installed, we are going to have to diagnose other reasons for Cura crashing. First off, please upload and post a link to the Cura.log file, which can be found via Help -> Show configuration folder...

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    Posted · Cura crashes with "not responding" when attempting to load/save profiles or open menus

    Here's my log.

    Running Windows 10 Pro

    Ryzen 5 5600x

    32GB ram

    GTX 1070 Ti

    When I was running Cura on my old PC (much slower) it was running ok.

    And Cura ran ok when I first installed on the new PC but then it just started freezing up and "not responding" with every click. Even the main menu. I can wait and it will eventually come back until the next click.

     

    Thank you.

    cura.log

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