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Tune screen not reading temps


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Posted · Tune screen not reading temps

Hi I wonder if anyone has had this issue where the tune screen on S5 does not read the core temp when trying to set temp offset?

I can enter an offset value but get no feed back to tell me what the current and target values are.

 

thanks

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    • 1 month later...
    Posted · Tune screen not reading temps

    Update!

    It's been found by one of the testers and I see that some efforts have been made to resolve it. 
    So I'm hoping that a fix can be included with other bugfixes in the next version of the firmware. 
    Fingers crossed 🤞

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    Posted · Tune screen not reading temps

    thanks for the update! yes fingers crossed.

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    Posted (edited) · Tune screen not reading temps

    Was there any update on this? Mine still does not display temperatures

    Edited by Jhawk6553
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    Posted · Tune screen not reading temps

    Since this post, we haven't had a firmware release for the Ultimaker S5, only for the S7.

    So keep a close eye on this page, or on your printer for updates. 

    https://support.makerbot.com/s/article/1667410781982
     

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    Posted · Tune screen not reading temps

    Will a factory reset solve this?

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    Posted (edited) · Tune screen not reading temps
    18 hours ago, Jhawk6553 said:

    Was there any update on this? Mine still does not display temperatures

    7.1.3, last in date, solve this issue, and had been stable so far :

     

    https://support.makerbot.com/s/article/1667337928766?_gl=1*zkl6k9*_ga*OTg2NzAzNDAwLjE2NzYzNzc0MzU.*_ga_JHX8W909G8*MTY3NjU1Mzk4OC4xMy4xLjE2NzY1NTQwNTEuMC4wLjA.

     

    IIRC, the temp issue was in a stable release : please UltiMaker, we already have so little information on this screen, Q-check that this kind of issue won't repeat on stable, that's not very professionnal for 6k€ machine 😕

     

    Oh, and if it's possible to get the actual Z layer when printing, this is quite convenient and viewable on any other machine. 

     

    Edited by Dadkitess
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    Posted · Tune screen not reading temps

    Hey @Jhawk6553,

     

    A factory reset will not resolve it, unfortunately. 
    A fix is in place, but it has not been released yet because there has not been a firmware release for the S5 since then. 
     
    I don't have any influence on how soon it will be released but I expect we don't have to wait much longer. 
    I apologize for the inconvenience. 

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    Posted · Tune screen not reading temps

    Its all good. Thank you for the information!!

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    Posted · Tune screen not reading temps
    1 hour ago, Dadkitess said:

    7.1.3, last in date, solve this issue, and had been stable so far :

     

    https://support.makerbot.com/s/article/1667337928766?_gl=1*zkl6k9*_ga*OTg2NzAzNDAwLjE2NzYzNzc0MzU.*_ga_JHX8W909G8*MTY3NjU1Mzk4OC4xMy4xLjE2NzY1NTQwNTEuMC4wLjA.

     

    IIRC, the temp issue was in a stable release : please UltiMaker, we already have so little information on this screen, Q-check that this kind of issue won't repeat on stable, that's not very professionnal for 6k€ machine 😕

     

    Oh, and if it's possible to get the actual Z layer when printing, this is quite convenient and viewable on any other machine. 

     

    Yeah Im on 7.1.3 and the issue still is occurs unfortunately.

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    Posted · Tune screen not reading temps

    Oh ? Mine is fixed since the last release update I did and it is 7.1.3. Too bad, sorry 😕

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    • Solution
    Posted · Tune screen not reading temps

    Update!

    A new version of the firmware became available today that has a fix for this. 🎉
    You can check your printer or you can download the latest version of the firmware here.

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    Posted · Tune screen not reading temps

    Fixed with the new firmware thanks!

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