@Jose77, I had the same issue. Check if you are using the latest Cura software (5.2/5.2.1) and if so revert to an older version. I randomly picked 4.12 and the conflict "unknown build plate type" was gone.
Link below to help make easier.:
https://github.com/Ultimaker/Cura/releases/tag/4.12.0
Hope this helps.
KayVo
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Torgeir 276
Hi @Jose77,
Welcome in here.
The model you're trying to print is sliced for another printer than the S5 (I'll see there are two doors).
The object you are trying to print need to be sliced for the UM S5, to be accepted by the printer.
Thanks
Torgeir
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