Jump to content

Ultimaker 5s not recognizing new ufp files on drive


Go to solution Solved by alorenzi,

Recommended Posts

Posted · Ultimaker 5s not recognizing new ufp files on drive

Hello, I have some experience with this ultimaker model in the past and I'm in the process of starting up and using a new ultimaker 5s in our office. 

 

I can only see older ufp models load up on the usb. Any new ufp models I save on the disk today do not show up after I click "select from USB".  I am using the original usb drive that came with the computer.

 

It's running 7.0.3 firmware. I don't have the ability to connect it to digital factory. This is why I am using the usb option.

 

Any help is appericiated. Thanks.

  • Link to post
    Share on other sites

    Posted · Ultimaker 5s not recognizing new ufp files on drive

    Hey @alorenzi,

     

    Welcome to the Ultimaker Community 🎉

     

    Are you sure you have the Ultimaker S5 selected when slicing in Cura?
    It will not show UFPs that are sliced for other printers like the S3 or the UM2+C. 
     

    Are you running on Mac or Linux? We've had some reports that in some cases filenames are empty so they don't save properly. Can you make sure that your file has the corret name? Example.ufp 


    If that doesn't work, do you have a project file for us? It contains the printer and settings we need for troubleshooting. 
    To save a project file go to File -> Save project.

    Hope this helps. 🙏

     

  • Link to post
    Share on other sites

    • Solution
    Posted · Ultimaker 5s not recognizing new ufp files on drive

    Turns out my files were being encrypted when I was transferring them to the usb from my laptop. I found a method to prevent them from being encrypted and that solved my issue.

  • Link to post
    Share on other sites

    Posted · Ultimaker 5s not recognizing new ufp files on drive
    On 12/30/2022 at 3:23 AM, MariMakes said:

    Hey @alorenzi,

     

    Welcome to the Ultimaker Community 🎉

     

    Are you sure you have the Ultimaker S5 selected when slicing in Cura?
    It will not show UFPs that are sliced for other printers like the S3 or the UM2+C. 
     

    Are you running on Mac or Linux? We've had some reports that in some cases filenames are empty so they don't save properly. Can you make sure that your file has the corret name? Example.ufp 


    If that doesn't work, do you have a project file for us? It contains the printer and settings we need for troubleshooting. 
    To save a project file go to File -> Save project.

    Hope this helps. 🙏

     

    Thanks MariMakes! 

     

    I figured out the issue. My files were being encrypted when transferring them to a USB. I found an alternate method to prevent the encryption, and this helped.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Help Us Improve Cura – Join the Ultimaker Research Program
        🚀 Help Shape the Future of Cura and Digital Factory – Join Our Power User Research Program!
        We’re looking for active users of Cura and Digital Factory — across professional and educational use cases — to help us improve the next generation of our tools.
        Our Power User Research Program kicks off with a quick 15-minute interview to learn about your setup and workflows. If selected, you’ll be invited into a small group of users who get early access to features and help us shape the future of 3D printing software.

        🧪 What to Expect:
        A short 15-minute kickoff interview to help us get to know you If selected, bi-monthly research sessions (15–30 minutes) where we’ll test features, review workflows, or gather feedback Occasional invites to try out early prototypes or vote on upcoming improvements
        🎁 What You’ll Get:
         
        Selected participants receive a free 1-year Studio or Classroom license Early access to new features and tools A direct voice in what we build next
        👉 Interested? Please fill out this quick form
        Your feedback helps us make Cura Cloud more powerful, more intuitive, and more aligned with how you actually print and manage your workflow.
        Thanks for being part of the community,

        — The Ultimaker Software Team
        • 0 replies
      • Cura 5.10 stable released!
        The full stable release of Cura 5.10 has arrived, and it brings support for the new Ultimaker S8, as well as new materials and profiles for previously supported UltiMaker printers. Additionally, you can now control your models in Cura using a 3D SpaceMouse and more!
          • Like
        • 18 replies
    ×
    ×
    • Create New...