Welcome in here.
I would say, -to be able to help you, we'll need you to save your model as a project file.
Go to file menu and select save project.. Then share this file with us, -we'll see your object and your printer with the setting you're using in the Cura version used. This is only possible with the project file.
This is really the best way anyone in here can help with your problem.
Here is a lot of people, and sure someone with the printer you're using.
can you supply the STL so we can have a look.
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