Jump to content

UltiMaker Cura 5.5.0 Freezes on Initializing Packages

ultimategeek

By ultimategeek
in UltiMaker Cura

 Share
Go to solution Solved by Slashee_the_Cow,

Recommended Posts

ultimategeek

ultimategeek 1

Posted
Posted · UltiMaker Cura 5.5.0 Freezes on Initializing Packages

Hello,

 

I have just installed UltiMaker Cura for the first time by downloading the current version earlier and after about four hours I have not even managed to open the application, it keeps hanging on Initialising Package manager ..

 

 

image.png.3f5df3cd370cf54625b3e6c715810c4a.png

 

Below is the log file I have established by check event log.  Does anyboady have any suggestions?  I have updated my graphics drivers, I have no USB disks or network drivers attached and it still keeps hanging.  Thanks in advance

Version=1
EventType=AppHangB1
EventTime=133430026645856221
ReportType=3
Consent=1
UploadTime=133430026662433804
ReportStatus=268435456
ReportIdentifier=0fa0d161-6fed-4807-978d-3a41171057ce
IntegratorReportIdentifier=0aeee7a9-02c0-4a17-88d8-4e018f2d271e
Wow64Host=34404
NsAppName=UltiMaker-Cura.exe
AppSessionGuid=00006eb0-0001-0004-4d5c-6ed7e609da01
TargetAppId=W:000060961f7d80b510e596c47c18cf554c700000ffff!00002f509023a17197dcf6991a6d9c3015a2463657a3!UltiMaker-Cura.exe
TargetAppVer=2023//10//25:10:10:40!ad2e43!UltiMaker-Cura.exe
BootId=4294967295
TargetAsId=1402
UserImpactVector=269484304
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=3ba819783a599172f19ae25c88feee6f
Response.BucketTable=5
Response.LegacyBucketId=1268575132121493103
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=UltiMaker-Cura.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=6538e9a0
Sig[3].Name=Hang Signature
Sig[3].Value=57bf
Sig[4].Name=Hang Type
Sig[4].Value=134217728
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.25982.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=57bf9fabb42840aedd746cb44d9c1d5b
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=edde
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=eddef927b6096996f58ef2c7d2acd117
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=57bf
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=57bf9fabb42840aedd746cb44d9c1d5b
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=edde
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=eddef927b6096996f58ef2c7d2acd117
UI[3]=UltiMaker-Cura.exe is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\UltiMaker Cura 5.5.0\UltiMaker-Cura.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Program Files\AVG\Antivirus\aswhook.dll
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\System32\USER32.dll
LoadedModule[6]=C:\WINDOWS\System32\win32u.dll
LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[8]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[10]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[11]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[12]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[13]=C:\WINDOWS\System32\sechost.dll
LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[15]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.25982.1000_none_84fd8e106261edaf\COMCTL32.dll
LoadedModule[16]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[17]=C:\Program Files\UltiMaker Cura 5.5.0\python310.dll
LoadedModule[18]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[20]=C:\Program Files\UltiMaker Cura 5.5.0\VCRUNTIME140.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[22]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[24]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[25]=C:\Program Files\UltiMaker Cura 5.5.0\python3.DLL
LoadedModule[26]=C:\Program Files\UltiMaker Cura 5.5.0\_ctypes.pyd
LoadedModule[27]=C:\WINDOWS\System32\ole32.dll
LoadedModule[28]=C:\WINDOWS\System32\combase.dll
LoadedModule[29]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[30]=C:\Program Files\UltiMaker Cura 5.5.0\_bz2.pyd
LoadedModule[31]=C:\Program Files\UltiMaker Cura 5.5.0\_lzma.pyd
LoadedModule[32]=C:\Program Files\UltiMaker Cura 5.5.0\_socket.pyd
LoadedModule[33]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[34]=C:\Program Files\UltiMaker Cura 5.5.0\select.pyd
LoadedModule[35]=C:\Program Files\UltiMaker Cura 5.5.0\pyexpat.pyd
LoadedModule[36]=C:\Program Files\UltiMaker Cura 5.5.0\_queue.pyd
LoadedModule[37]=C:\Program Files\UltiMaker Cura 5.5.0\win32api.cp310-win_amd64.pyd
LoadedModule[38]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[39]=C:\Program Files\UltiMaker Cura 5.5.0\pywin32_system32\pywintypes310.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\secur32.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[42]=C:\Program Files\UltiMaker Cura 5.5.0\pywin32_system32\pythoncom310.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[47]=C:\Program Files\UltiMaker Cura 5.5.0\_ssl.pyd
LoadedModule[48]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[50]=C:\Program Files\UltiMaker Cura 5.5.0\_asyncio.pyd
LoadedModule[51]=C:\Program Files\UltiMaker Cura 5.5.0\_overlapped.pyd
LoadedModule[52]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[53]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtNetwork.pyd
LoadedModule[54]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Network.dll
LoadedModule[55]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Core.dll
LoadedModule[56]=C:\Program Files\UltiMaker Cura 5.5.0\MSVCP140.dll
LoadedModule[57]=C:\Program Files\UltiMaker Cura 5.5.0\VCRUNTIME140_1.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\AUTHZ.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[65]=C:\Program Files\UltiMaker Cura 5.5.0\MSVCP140_1.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[67]=C:\WINDOWS\SYSTEM32\SRVCLI.DLL
LoadedModule[68]=C:\WINDOWS\System32\NSI.dll
LoadedModule[69]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\sip.cp310-win_amd64.pyd
LoadedModule[70]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtCore.pyd
LoadedModule[71]=C:\Program Files\UltiMaker Cura 5.5.0\_uuid.pyd
LoadedModule[72]=C:\Program Files\UltiMaker Cura 5.5.0\_hashlib.pyd
LoadedModule[73]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtWidgets.pyd
LoadedModule[74]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Widgets.dll
LoadedModule[75]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Gui.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[80]=C:\Program Files\UltiMaker Cura 5.5.0\MSVCP140_2.dll
LoadedModule[81]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtGui.pyd
LoadedModule[82]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\DLLs\libmmd.dll
LoadedModule[83]=C:\Program Files\UltiMaker Cura 5.5.0\libifcoremd.dll
LoadedModule[84]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[85]=C:\Program Files\UltiMaker Cura 5.5.0\libiomp5md.dll
LoadedModule[86]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\core\_multiarray_umath.cp310-win_amd64.pyd
LoadedModule[87]=C:\Program Files\UltiMaker Cura 5.5.0\mkl_rt.1.dll
LoadedModule[88]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\core\_multiarray_tests.cp310-win_amd64.pyd
LoadedModule[89]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\linalg\lapack_lite.cp310-win_amd64.pyd
LoadedModule[90]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\linalg\_umath_linalg.cp310-win_amd64.pyd
LoadedModule[91]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\fft\_pocketfft_internal.cp310-win_amd64.pyd
LoadedModule[92]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\mtrand.cp310-win_amd64.pyd
LoadedModule[93]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\bit_generator.cp310-win_amd64.pyd
LoadedModule[94]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_common.cp310-win_amd64.pyd
LoadedModule[95]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_bounded_integers.cp310-win_amd64.pyd
LoadedModule[96]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_mt19937.cp310-win_amd64.pyd
LoadedModule[97]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_philox.cp310-win_amd64.pyd
LoadedModule[98]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_pcg64.cp310-win_amd64.pyd
LoadedModule[99]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_sfc64.cp310-win_amd64.pyd
LoadedModule[100]=C:\Program Files\UltiMaker Cura 5.5.0\numpy\random\_generator.cp310-win_amd64.pyd
LoadedModule[101]=C:\Program Files\UltiMaker Cura 5.5.0\mkl_intel_thread.1.dll
LoadedModule[102]=C:\Program Files\UltiMaker Cura 5.5.0\mkl_core.1.dll
LoadedModule[103]=C:\Program Files\UltiMaker Cura 5.5.0\mkl_avx2.1.dll
LoadedModule[104]=C:\Program Files\UltiMaker Cura 5.5.0\mkl_vml_avx2.1.dll
LoadedModule[105]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\.libs\libopenblas.PZA5WNOTOH6FZLB2KBVKAURAKVTFSNNU.gfortran-win_amd64.dll
LoadedModule[106]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\_lib\_ccallback_c.cp310-win_amd64.pyd
LoadedModule[107]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\_ckdtree.cp310-win_amd64.pyd
LoadedModule[108]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\_sparsetools.cp310-win_amd64.pyd
LoadedModule[109]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\_csparsetools.cp310-win_amd64.pyd
LoadedModule[110]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\linalg\_isolve\_iterative.cp310-win_amd64.pyd
LoadedModule[111]=C:\Program Files\UltiMaker Cura 5.5.0\libgetbreak.M7HGAULNOMJJOBD4QLMOXHAHWFEUROJS.gfortran-win_amd64.dll
LoadedModule[112]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_fblas.cp310-win_amd64.pyd
LoadedModule[113]=C:\Program Files\UltiMaker Cura 5.5.0\libwrap_dum.VCPJVPXA4TMVD6JKTVKDGTAWZTJZP4HP.gfortran-win_amd64.dll
LoadedModule[114]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_flapack.cp310-win_amd64.pyd
LoadedModule[115]=C:\Program Files\UltiMaker Cura 5.5.0\libwrap_dum.65QGNY7GDSLXRT5XKUAXSGWGUGJN6JNT.gfortran-win_amd64.dll
LoadedModule[116]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_cythonized_array_utils.cp310-win_amd64.pyd
LoadedModule[117]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_flinalg.cp310-win_amd64.pyd
LoadedModule[118]=C:\Program Files\UltiMaker Cura 5.5.0\libdet.MQ7TLNX5EA6FMON4WJPFHYJABR4BMPX2.gfortran-win_amd64.dll
LoadedModule[119]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_solve_toeplitz.cp310-win_amd64.pyd
LoadedModule[120]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_matfuncs_sqrtm_triu.cp310-win_amd64.pyd
LoadedModule[121]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_matfuncs_expm.cp310-win_amd64.pyd
LoadedModule[122]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\cython_lapack.cp310-win_amd64.pyd
LoadedModule[123]=C:\Program Files\UltiMaker Cura 5.5.0\lib_blas_su.QHARUV3FD7SFILAGY64NT4SGS5C43TUE.gfortran-win_amd64.dll
LoadedModule[124]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\cython_blas.cp310-win_amd64.pyd
LoadedModule[125]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\linalg\_decomp_update.cp310-win_amd64.pyd
LoadedModule[126]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\linalg\_dsolve\_superlu.cp310-win_amd64.pyd
LoadedModule[127]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\linalg\_eigen\arpack\_arpack.cp310-win_amd64.pyd
LoadedModule[128]=C:\Program Files\UltiMaker Cura 5.5.0\lib_arpack-.PCSDVX3OS5X6BRVZHYRV46LDN2LN6SH6.gfortran-win_amd64.dll
LoadedModule[129]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_shortest_path.cp310-win_amd64.pyd
LoadedModule[130]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_tools.cp310-win_amd64.pyd
LoadedModule[131]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_traversal.cp310-win_amd64.pyd
LoadedModule[132]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_min_spanning_tree.cp310-win_amd64.pyd
LoadedModule[133]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_flow.cp310-win_amd64.pyd
LoadedModule[134]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_matching.cp310-win_amd64.pyd
LoadedModule[135]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\sparse\csgraph\_reordering.cp310-win_amd64.pyd
LoadedModule[136]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\_qhull.cp310-win_amd64.pyd
LoadedModule[137]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\_lib\messagestream.cp310-win_amd64.pyd
LoadedModule[138]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\_voronoi.cp310-win_amd64.pyd
LoadedModule[139]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\_distance_wrap.cp310-win_amd64.pyd
LoadedModule[140]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\_hausdorff.cp310-win_amd64.pyd
LoadedModule[141]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\special\_ufuncs.cp310-win_amd64.pyd
LoadedModule[142]=C:\Program Files\UltiMaker Cura 5.5.0\libdgamln.Z6BKGG6AQLKLECRJKJZPOW6EJ3ZGLBSM.gfortran-win_amd64.dll
LoadedModule[143]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\special\_ufuncs_cxx.cp310-win_amd64.pyd
LoadedModule[144]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\special\_specfun.cp310-win_amd64.pyd
LoadedModule[145]=C:\Program Files\UltiMaker Cura 5.5.0\libspecfun.EQQHSAL4UXRMFPQKIKWYZZHURLBGCOUA.gfortran-win_amd64.dll
LoadedModule[146]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\special\_comb.cp310-win_amd64.pyd
LoadedModule[147]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\special\_ellip_harm_2.cp310-win_amd64.pyd
LoadedModule[148]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\_distance_pybind.cp310-win_amd64.pyd
LoadedModule[149]=C:\Program Files\UltiMaker Cura 5.5.0\scipy\spatial\transform\_rotation.cp310-win_amd64.pyd
LoadedModule[150]=C:\Program Files\UltiMaker Cura 5.5.0\cryptography\hazmat\bindings\_rust.pyd
LoadedModule[151]=C:\Program Files\UltiMaker Cura 5.5.0\_cffi_backend.cp310-win_amd64.pyd
LoadedModule[152]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtOpenGL.pyd
LoadedModule[153]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6OpenGL.dll
LoadedModule[154]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtQml.pyd
LoadedModule[155]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Qml.dll
LoadedModule[156]=C:\Program Files\UltiMaker Cura 5.5.0\_sqlite3.pyd
LoadedModule[157]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtQuick.pyd
LoadedModule[158]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Quick.dll
LoadedModule[159]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6QmlModels.dll
LoadedModule[160]=C:\Program Files\UltiMaker Cura 5.5.0\pyArcus.pyd
LoadedModule[161]=C:\Program Files\UltiMaker Cura 5.5.0\Arcus.dll
LoadedModule[162]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\QtSvg.pyd
LoadedModule[163]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Svg.dll
LoadedModule[164]=C:\Program Files\UltiMaker Cura 5.5.0\pyclipper\_pyclipper.cp310-win_amd64.pyd
LoadedModule[165]=C:\Program Files\UltiMaker Cura 5.5.0\unicodedata.pyd
LoadedModule[166]=C:\Program Files\UltiMaker Cura 5.5.0\pynest2d.pyd
LoadedModule[167]=C:\Program Files\UltiMaker Cura 5.5.0\polyclipping.dll
LoadedModule[168]=C:\Program Files\UltiMaker Cura 5.5.0\nlopt.dll
LoadedModule[169]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[170]=C:\WINDOWS\System32\SHCORE.dll
LoadedModule[171]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[172]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[173]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\platforms\qwindows.dll
LoadedModule[174]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[175]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[176]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[177]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[178]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[179]=C:\WINDOWS\SYSTEM32\UMPDC.dll
LoadedModule[180]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[181]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\styles\qwindowsvistastyle.dll
LoadedModule[182]=C:\WINDOWS\system32\opengl32.dll
LoadedModule[183]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[184]=C:\WINDOWS\SYSTEM32\windows.staterepositorycore.dll
LoadedModule[185]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_36ae6ddd01b54f49\nvoglv64.dll
LoadedModule[186]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[187]=C:\WINDOWS\SYSTEM32\msasn1.dll
LoadedModule[188]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[189]=C:\WINDOWS\SYSTEM32\drvstore.dll
LoadedModule[190]=C:\WINDOWS\SYSTEM32\devobj.dll
LoadedModule[191]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[192]=C:\WINDOWS\SYSTEM32\wldp.dll
LoadedModule[193]=C:\WINDOWS\System32\wintrust.dll
LoadedModule[194]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[195]=C:\WINDOWS\System32\DriverStore\FileRepository\nvmdig.inf_amd64_36ae6ddd01b54f49\nvgpucomp64.dll
LoadedModule[196]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[197]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[198]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[199]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
LoadedModule[200]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qgif.dll
LoadedModule[201]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qicns.dll
LoadedModule[202]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qico.dll
LoadedModule[203]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qjpeg.dll
LoadedModule[204]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qpdf.dll
LoadedModule[205]=C:\Program Files\UltiMaker Cura 5.5.0\Qt6Pdf.dll
LoadedModule[206]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qsvg.dll
LoadedModule[207]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qtga.dll
LoadedModule[208]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qtiff.dll
LoadedModule[209]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qwbmp.dll
LoadedModule[210]=C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\Qt6\plugins\imageformats\qwebp.dll
LoadedModule[211]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[212]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[213]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[214]=C:\WINDOWS\SYSTEM32\wintypes.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=TpToken
State[1].Value=3.d09263d42eb3f5a40dc1c4f11e72cfd0.01da11c2a2b372a1.meta={cabrequesttype,2};meta={ibucket,1268575132121493103};meta={ieventtype,159};meta={reportid,0aeee7a902c04a1788d84e018f2d271e};meta={rules,v=1}
State[2].Key=TpTokenExp
State[2].Value=133438666611847841
State[3].Key=TpWatsonBucketId
State[3].Value=3ba819783a599172f19ae25c88feee6f
State[4].Key=TpWatsonLegacyBucketId
State[4].Value=1268575132121493103
State[5].Key=TpWatsonBucketTable
State[5].Value=5
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=25982
OsInfo[3].Key=ubr
OsInfo[3].Value=1000
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=2057
OsInfo[7].Key=geoid
OsInfo[7].Value=242
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222380547
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.1000.25982.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=65470
OsInfo[19].Key=svolsz
OsInfo[19].Value=1862
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=231020
OsInfo[22].Key=bldtm
OsInfo[22].Value=1353
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs_prerelease
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.25982.1000.amd64fre.rs_prerelease.231020-1353
OsInfo[30].Key=buildflightid
OsInfo[30].Value=786674C6-D658-4573-BFF9-7A99B459DE51.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=External
OsInfo[33].Key=flightbranch
OsInfo[33].Value=CanaryChannel
OsInfo[34].Key=expid
OsInfo[34].Value=NG:1A14D3,FX:114145DF,FX:11DE1DCB,FX:124117A5,FX:12485982,FX:1248599A,FX:1254FFC1,FX:127E33A2,FX:12816BC3,FX:1287CFDE,FX:129571F1,FX:1295A86B,FX:12A172DE,FX:12AF6AE6,FX:12B7CC78,FX:12B9A9E9,FX:12BA7F8D,FX:12BADB73,FX:12BBD28E,FX:12BC60CB,FX:12BC617C,FX:12BDDF33,FX:12BE5AE1,FX:12BE5B04,FX:12C024E4,FX:12C44299,FX:12C468AF,FX:12C713BA,FX:12C81664,FX:12C8C947,FX:12CA2A14,FX:12CDAFA7,FX:12CEA24F,FX:12CEDAC7,FX:12D0CDFE,FX:2A20084,FX:2B20A76,FX:2BAC07E,FX:2BE0E93,FX:2C588EF,FX:2C5D7B5,FX:2C74C6B,FX:2CE681D,MD:283BAEF,ME:25762F0,ME:27B9BC4,ME:28279A6,ME:2A69053
OsInfo[35].Key=fconid
OsInfo[35].Value=19193022,0,2,0;19193223,0,2,0;19194204,0,2,0;19195476,0,2,0;20297339,0,0,0;21031911,0,2,0;25657993,0,2,0;25704915,1,2,0;31421068,0,0,1;31907500,0,2,1;32802025,0,0,1;32862274,0,2,0;33001637,0,2,1;33319380,0,2,1;34948852,0,2,0;35681102,0,1,0;35985717,0,2,1;36803295,0,2,0;36803303,0,2,0;37356106,0,2,1;38634282,0,1,1;38749095,0,0,0;39263329,1,2,1;39281392,0,2,0;40246772,0,0,0;41327828,0,1,1;41476649,0,2,1;41562961,0,2,1;41655236,0,2,0;41744267,0,1,1;42105254,0,2,0;43507710,0,0,0;43995105,0,2,1;43995122,0,2,0;44064883,0,2,1;44270738,0,1,1;44274219,0,2,0;44284707,0,0,0;44470355,0,2,0;44520430,0,2,1;44614015,0,1,1;44860385,0,0,1;45126541,0,1,1;45185354,0,2,0;45187531,0,2,0;45668242,0,2,1;45786062,0,2,0
OsInfo[36].Key=containerid
OsInfo[37].Key=containertype
OsInfo[38].Key=edu
OsInfo[38].Value=0
OsInfo[39].Key=servicinginprogress
OsInfo[39].Value=0
OsInfo[40].Key=featureupdatependingreboot
OsInfo[40].Value=0
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=UltiMaker-Cura.exe
AppPath=C:\Program Files\UltiMaker Cura 5.5.0\UltiMaker-Cura.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=B08901E85AA3D812CDDB80D0B39282A5
MetadataHash=184578559

    • Link to post
    Share on other sites
    ultimategeek

    ultimategeek 1

    Posted
    • Author
    Posted · UltiMaker Cura 5.5.0 Freezes on Initializing Packages

    Thanks, I was looking for another one, here it is

    2023-10-28 18:49:30,846 - INFO - [MainThread] UM.Qt.QtApplication.__init__ [89]: Adding QT6 plugin path: C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\plugins
    2023-10-28 18:49:30,846 - INFO - [MainThread] UM.Qt.QtApplication.__init__ [99]: Adding QT5 plugin path: C:\Program Files\UltiMaker Cura 5.5.0\PyQt6\plugins
    2023-10-28 18:49:30,846 - DEBUG - [MainThread] UM.Application.initialize [163]: Initializing UltiMaker Cura
    2023-10-28 18:49:30,847 - DEBUG - [MainThread] UM.Application.initialize [164]: App Version 5.5.0
    2023-10-28 18:49:30,847 - DEBUG - [MainThread] UM.Application.initialize [165]: Api Version 8.5.0
    2023-10-28 18:49:30,847 - DEBUG - [MainThread] UM.Application.initialize [166]: Build type None
    2023-10-28 18:49:30,847 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\lib\uranium must be a folder.
    2023-10-28 18:49:30,848 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\lib64\uranium must be a folder.
    2023-10-28 18:49:30,848 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\lib32\uranium must be a folder.
    2023-10-28 18:49:30,849 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\UltiMaker Cura 5.5.0\plugins must be a folder.
    2023-10-28 18:49:30,849 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\Resources\uranium\plugins must be a folder.
    2023-10-28 18:49:30,849 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\Resources\cura\plugins must be a folder.
    2023-10-28 18:49:30,849 - DEBUG - [MainThread] UM.Resources.__initializeStoragePaths [481]: Initializing storage paths
    2023-10-28 18:49:30,849 - DEBUG - [MainThread] UM.Resources.__initializeStoragePaths [491]: Config storage path is C:\Users\iain\AppData\Roaming\cura\5.5
    2023-10-28 18:49:30,849 - DEBUG - [MainThread] UM.Resources.__initializeStoragePaths [499]: Data storage path is C:\Users\iain\AppData\Roaming\cura\5.5
    2023-10-28 18:49:30,849 - DEBUG - [MainThread] UM.Resources.__initializeStoragePaths [511]: Cache storage path is C:\Users\iain\AppData\Local\cura\5.5\cache
    2023-10-28 18:49:30,850 - DEBUG - [MainThread] UM.Resources._copyLatestDirsIfPresent [536]: Found config: ['C:\\Users\\iain\\AppData\\Roaming\\cura', 'C:\\Users\\iain\\AppData\\Local\\cura'] and data: ['C:\\Users\\iain\\AppData\\Roaming\\cura', 'C:\\Users\\iain\\AppData\\Local\\cura']
    2023-10-28 18:49:30,850 - DEBUG - [MainThread] UM.Resources._copyLatestDirsIfPresent [540]: Latest config path: None and latest data path: None
    2023-10-28 18:49:30,850 - INFO - [MainThread] UM.Qt.QtApplication.initialize [164]: Preferences file not found, ignore and use default language 'en_US'
    2023-10-28 18:49:30,850 - INFO - [MainThread] UM.PackageManager.__init__ [56]: Found bundled packages JSON file: C:\Program Files\UltiMaker Cura 5.5.0\share\uranium\resources\bundled_packages\uranium.json
    2023-10-28 18:49:30,850 - INFO - [MainThread] UM.PackageManager.__init__ [56]: Found bundled packages JSON file: C:\Program Files\UltiMaker Cura 5.5.0\share\cura\resources\bundled_packages\bundled_CuraEngineGradualFlow.json
    2023-10-28 18:49:30,850 - INFO - [MainThread] UM.PackageManager.__init__ [56]: Found bundled packages JSON file: C:\Program Files\UltiMaker Cura 5.5.0\share\cura\resources\bundled_packages\cura.json
    2023-10-28 18:49:30,850 - DEBUG - [MainThread] UM.View.GL.OpenGLContext.detectBestOpenGLVersion [124]: Trying OpenGL context 4.1...
    2023-10-28 18:49:30,851 - DEBUG - [MainThread] UM.View.GL.OpenGLContext.detectBestOpenGLVersion [132]: Yay, we got at least OpenGL 4.1 core: 4.1 Core profile
    2023-10-28 18:49:30,851 - DEBUG - [MainThread] UM.Qt.QtApplication.initialize [192]: Detected most suitable OpenGL context version: 4.1 Core profile
    2023-10-28 18:49:30,851 - INFO - [MainThread] UM.Qt.QtApplication.initialize [199]: Initializing job queue ...
    2023-10-28 18:49:30,851 - INFO - [MainThread] UM.Qt.QtApplication.initialize [203]: Initializing version upgrade manager ...
    2023-10-28 18:49:30,851 - INFO - [MainThread] UM.PackageManager._loadManagementData [174]: Loaded bundled packages data from C:\Program Files\UltiMaker Cura 5.5.0\share\uranium\resources\bundled_packages\uranium.json
    2023-10-28 18:49:30,851 - INFO - [MainThread] UM.PackageManager._loadManagementData [174]: Loaded bundled packages data from C:\Program Files\UltiMaker Cura 5.5.0\share\cura\resources\bundled_packages\bundled_CuraEngineGradualFlow.json
    2023-10-28 18:49:30,851 - INFO - [MainThread] UM.PackageManager._loadManagementData [174]: Loaded bundled packages data from C:\Program Files\UltiMaker Cura 5.5.0\share\cura\resources\bundled_packages\cura.json
    2023-10-28 18:49:30,852 - INFO - [MainThread] UM.PackageManager._loadManagementData [203]: User package management file C:\Users\iain\AppData\Roaming\cura\5.5\packages.json doesn't exist, do nothing
    2023-10-28 18:49:30,852 - INFO - [MainThread] UM.PackageManager._removeAllScheduledPackages [280]: Attempting to remove the following scheduled packages: - 
    2023-10-28 18:49:30,852 - WARNING - [MainThread] UM.PluginRegistry.addPluginLocation [203]: Plugin location C:\Program Files\lib\cura must be a folder.
    2023-10-28 18:49:30,854 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin FileLogger 1.0.1
    2023-10-28 18:49:30,878 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin LocalContainerProvider 1.0.1
    2023-10-28 18:49:30,904 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin LocalFileOutputDevice 1.0.1
    2023-10-28 18:49:30,927 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin CameraTool 1.0.1
    2023-10-28 18:49:30,951 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin MirrorTool 1.0.1
    2023-10-28 18:49:30,981 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin RotateTool 1.0.1
    2023-10-28 18:49:31,007 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin ScaleTool 1.0.1
    2023-10-28 18:49:31,029 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin SelectionTool 1.0.1
    2023-10-28 18:49:31,063 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin TranslateTool 1.0.1
    2023-10-28 18:49:31,112 - INFO - [MainThread] UpdateChecker.UpdateChecker.checkNewVersion [69]: Checking for new version
    2023-10-28 18:49:31,121 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin UpdateChecker 1.0.1
    2023-10-28 18:49:31,249 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin SimpleView 1.0.1
    2023-10-28 18:49:31,354 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin 3MFReader 1.0.1
    2023-10-28 18:49:31,385 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin 3MFWriter 1.0.1
    2023-10-28 18:49:32,027 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin AMFReader 1.0.0
    2023-10-28 18:49:32,070 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin CuraDrive 1.2.0
    2023-10-28 18:49:32,237 - INFO - [MainThread] CuraEngineBackend.CuraEngineBackend.__init__ [108]: Found CuraEngine at: C:\Program Files\UltiMaker Cura 5.5.0\CuraEngine.exe
    2023-10-28 18:49:32,240 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin CuraEngineBackend 1.0.1
    2023-10-28 18:49:32,254 - DEBUG - [MainThread] UM.Backend.Backend._logSocketState [232]: Socket state changed to Listening
    2023-10-28 18:49:32,279 - INFO - [MainThread] UM.Backend.Backend.startEngine [96]: Started engine process: C:\Program Files\UltiMaker Cura 5.5.0\CuraEngine.exe
    2023-10-28 18:49:32,279 - DEBUG - [MainThread] UM.Backend.Backend._backendLog [140]: [Backend] Calling engine with: ['C:\\Program Files\\UltiMaker Cura 5.5.0\\CuraEngine.exe', 'connect', '127.0.0.1:49674', '']
    2023-10-28 18:49:32,314 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin CuraEngineGradualFlow 0.1.0
    2023-10-28 18:49:32,326 - DEBUG - [EngineOutputThread] UM.Backend.Backend._backendLog [140]: [Backend] [2023-10-28 18:49:32.326] [info] Connecting to 127.0.0.1:49674
    2023-10-28 18:49:32,338 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin CuraProfileReader 1.0.1
    2023-10-28 18:49:32,338 - DEBUG - [MainThread] UM.Backend.Backend._logSocketState [236]: Socket state changed to Connected
    2023-10-28 18:49:32,338 - DEBUG - [MainThread] UM.Backend.Backend._onSocketStateChanged [225]: Backend connected on port 49674
    2023-10-28 18:49:32,357 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin CuraProfileWriter 1.0.1
    2023-10-28 18:49:32,432 - DEBUG - [EngineOutputThread] UM.Backend.Backend._backendLog [140]: [Backend] [2023-10-28 18:49:32.432] [info] Connected to 127.0.0.1:49674
    2023-10-28 18:49:32,504 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin DigitalLibrary 1.1.0
    2023-10-28 18:49:32,542 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin FirmwareUpdateChecker 1.0.1
    2023-10-28 18:49:32,561 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin FirmwareUpdater 1.0.1
    2023-10-28 18:49:32,578 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin GCodeGzReader 1.0.1
    2023-10-28 18:49:32,598 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin GCodeGzWriter 1.0.1
    2023-10-28 18:49:32,617 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin GCodeProfileReader 1.0.1
    2023-10-28 18:49:32,654 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin GCodeReader 1.0.1
    2023-10-28 18:49:32,675 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin GCodeWriter 1.0.1
    2023-10-28 18:49:32,701 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin ImageReader 1.0.1
    2023-10-28 18:49:32,721 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin LegacyProfileReader 1.0.1
    2023-10-28 18:49:32,742 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin MachineSettingsAction 1.0.1
    2023-10-28 18:49:32,864 - DEBUG - [MainThread] cura.OAuth2.AuthorizationService.getAccessToken [145]: No auth data to retrieve the access_token from
    2023-10-28 18:49:32,870 - DEBUG - [MainThread] cura.UltimakerCloud.UltimakerCloudScope.requestHook [30]: User is not logged in for Cloud API request to https://api.ultimaker.com/cura-packages/v1/cura/v8.5.0/packages/package-updates?installed_packages=PerObjectSettingsTool:1.0.1&installed_packages=SliceInfoPlugin:1.0.1&installed_packages=MachineSettingsAction:1.0.1&installed_packages=FirmwareUpdater:1.0.1&installed_packages=STLWriter:1.0.1&installed_packages=VersionUpgrade22to24:1.0.1&installed_packages=SupportEraser:1.0.1&installed_packages=VersionUpgrade44to45:1.0.0&installed_packages=VersionUpgrade48to49:1.0.0&installed_packages=UM3NetworkPrinting:1.0.1&installed_packages=VersionUpgrade52to53:1.0.0&installed_packages=VersionUpgrade42to43:1.0.0&installed_packages=RemovableDriveOutputDevice:1.0.1&installed_packages=CuraDrive:1.2.0&installed_packages=VersionUpgrade43to44:1.0.0&installed_packages=VersionUpgrade33to34:1.0.1&installed_packages=VersionUpgrade34to35:1.0.1&installed_packages=X3DReader:1.0.1&installed_packages=VersionUpgrade35to40:1.0.0&installed_packages=TrimeshReader:1.0.0&installed_packages=VersionUpgrade41to42:1.0.0&installed_packages=CuraProfileWriter:1.0.1&installed_packages=GCodeReader:1.0.1&installed_packages=LegacyProfileReader:1.0.1&installed_packages=FirmwareUpdateChecker:1.0.1&installed_packages=VersionUpgrade26to27:1.0.1&installed_packages=VersionUpgrade47to48:1.0.0&installed_packages=ImageReader:1.0.1&installed_packages=VersionUpgrade413to50:1.0.0&installed_packages=VersionUpgrade21to22:1.0.1&installed_packages=CuraProfileReader:1.0.1&installed_packages=UFPReader:1.0.0&installed_packages=PostProcessingPlugin:2.2.1&installed_packages=UpdateChecker:1.0.1&installed_packages=VersionUpgrade460to462:1.0.0&installed_packages=VersionUpgrade45to46:1.0.0&installed_packages=VersionUpgrade40to41:1.0.1&installed_packages=OBJWriter:1.0.1&installed_packages=USBPrinting:1.0.2&installed_packages=SentryLogger:1.0.0&installed_packages=AMFReader:1.0.0&installed_packages=VersionUpgrade462to47:1.0.0&installed_packages=RotateTool:1.0.1&installed_packages=ModelChecker:1.0.1&installed_packages=UltimakerMachineActions:1.0.1&installed_packages=MirrorTool:1.0.1&installed_packages=DigitalLibrary:1.1.0&installed_packages=SimulationView:1.0.1&installed_packages=VersionUpgrade30to31:1.0.1&installed_packages=GCodeGzReader:1.0.1&installed_packages=VersionUpgrade25to26:1.0.1&installed_packages=UFPWriter:1.0.1&installed_packages=OBJReader:1.0.1&installed_packages=VersionUpgrade32to33:1.0.1&installed_packages=VersionUpgrade411to412:1.0.0&installed_packages=VersionUpgrade49to410:1.0.0&installed_packages=3MFReader:1.0.1&installed_packages=ScaleTool:1.0.1&installed_packages=XRayView:1.0.1&installed_packages=CuraEngineGradualFlow:0.1.0&installed_packages=GCodeProfileReader:1.0.1&installed_packages=VersionUpgrade27to30:1.0.1&installed_packages=GCodeGzWriter:1.0.1&installed_packages=IMADE3DJellyBOXPETG:1.0.1&installed_packages=PolyFlexPLA:1.0.1&installed_packages=DagomaChromatikPLA:1.0.1&installed_packages=GenericPETG:1.4.0&installed_packages=GenericPP:1.4.0&installed_packages=GenericCPE:1.4.0&installed_packages=GenericCFFCPE:1.4.0&installed_packages=UltimakerBAM:1.4.0&installed_packages=GenericCFFPA:1.4.0&installed_packages=OctofiberPLA:1.0.1&installed_packages=UltimakerTPLA:1.4.0&installed_packages=GenericTPU:1.4.0&installed_packages=GenericHIPS:1.4.0&installed_packages=UltimakerTPU:1.4.0&installed_packages=UltimakerABS:1.4.0&installed_packages=VertexDeltaTPU:1.4.0&installed_packages=GenericBAM:1.4.0&installed_packages=GenericNylon:1.4.0&installed_packages=FABtotumNylon:1.4.0&installed_packages=FABtotumABS:1.4.0&installed_packages=VertexDeltaPET:1.4.0&installed_packages=UltimakerCPEP:1.4.0&installed_packages=UltimakerPLA:1.4.0&installed_packages=GenericABS:1.4.0&installed_packages=IMADE3DJellyBOXPLA:1.0.1&installed_packages=FABtotumTPU:1.4.0&installed_packages=PolyMaxPLA:1.0.1&installed_packages=GenericToughPLA:1.4.0&installed_packages=GenericPVA:1.4.0&installed_packages=Filo3DPLA:1.0.1&installed_packages=UltimakerPP:1.4.0&installed_packages=GenericPC:1.4.0&installed_packages=PolyPlusPLA:1.0.1&installed_packages=VertexDeltaPLA:1.4.0&installed_packages=VertexDeltaABS:1.4.0&installed_packages=FABtotumPLA:1.4.0&installed_packages=UltimakerCPE:1.4.0&installed_packages=GenericCPEPlus:1.4.0&installed_packages=UltimakerNylon:1.4.0&installed_packages=FiberlogyHDPLA:1.0.1&installed_packages=GenericGFFCPE:1.4.0&installed_packages=PolyWoodPLA:1.0.1&installed_packages=GenericPLA:1.4.0&installed_packages=GenericGFFPA:1.4.0&installed_packages=UltimakerPVA:1.4.0&installed_packages=UltimakerPC:1.4.0
    2023-10-28 18:49:32,872 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin Marketplace 1.0.0
    2023-10-28 18:49:32,893 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin ModelChecker 1.0.1
    2023-10-28 18:49:32,912 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin MonitorStage 1.0.1
    2023-10-28 18:49:32,939 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin PerObjectSettingsTool 1.0.1
    2023-10-28 18:49:32,962 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin PostProcessingPlugin 2.2.1
    2023-10-28 18:49:32,980 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin PrepareStage 1.0.1
    2023-10-28 18:49:32,998 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin PreviewStage 1.0.1
    2023-10-28 18:49:33,031 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin RemovableDriveOutputDevice 1.0.1
    2023-10-28 18:49:33,072 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin SimulationView 1.0.1
    2023-10-28 18:49:33,094 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin SliceInfoPlugin 1.0.1
    2023-10-28 18:49:33,116 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin SolidView 1.0.1
    2023-10-28 18:49:33,136 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin SupportEraser 1.0.1
    2023-10-28 18:49:33,155 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin TrimeshReader 1.0.0
    2023-10-28 18:49:33,176 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin UFPReader 1.0.0
    2023-10-28 18:49:33,197 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin UFPWriter 1.0.1
    2023-10-28 18:49:33,224 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin UltimakerMachineActions 1.0.1
    2023-10-28 18:49:33,531 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin UM3NetworkPrinting 2.0.0
    2023-10-28 18:49:33,596 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin USBPrinting 1.0.2
    2023-10-28 18:49:33,635 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade21to22 1.0.1
    2023-10-28 18:49:33,658 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade22to24 1.0.1
    2023-10-28 18:49:33,681 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade25to26 1.0.1
    2023-10-28 18:49:33,700 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade26to27 1.0.1
    2023-10-28 18:49:33,722 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade27to30 1.0.1
    2023-10-28 18:49:33,742 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade30to31 1.0.1
    2023-10-28 18:49:33,762 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade32to33 1.0.1
    2023-10-28 18:49:33,781 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade33to34 1.0.1
    2023-10-28 18:49:33,799 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade34to35 1.0.1
    2023-10-28 18:49:33,819 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade35to40 1.0.0
    2023-10-28 18:49:33,839 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade40to41 1.0.1
    2023-10-28 18:49:33,858 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade411to412 1.0.0
    2023-10-28 18:49:33,877 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade413to50 1.0.0
    2023-10-28 18:49:33,898 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade41to42 1.0.0
    2023-10-28 18:49:33,918 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade42to43 1.0.0
    2023-10-28 18:49:33,937 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade43to44 1.0.0
    2023-10-28 18:49:33,957 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade44to45 1.0.0
    2023-10-28 18:49:33,977 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade45to46 1.0.0
    2023-10-28 18:49:33,997 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade460to462 1.0.0
    2023-10-28 18:49:34,019 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade462to47 1.0.0
    2023-10-28 18:49:34,040 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade47to48 1.0.0
    2023-10-28 18:49:34,060 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade48to49 1.0.0
    2023-10-28 18:49:34,080 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade49to410 1.0.0
    2023-10-28 18:49:34,102 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade52to53 1.0.0
    2023-10-28 18:49:34,122 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade53to54 1.0.0
    2023-10-28 18:49:34,140 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin VersionUpgrade54to55 1.0.0
    2023-10-28 18:49:34,167 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin X3DReader 1.0.1
    2023-10-28 18:49:34,201 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin XmlMaterialProfile 1.0.1
    2023-10-28 18:49:34,221 - INFO - [MainThread] UM.PluginRegistry.loadPlugin [538]: Loaded plugin XRayView 1.0.1
    2023-10-28 18:49:34,222 - DEBUG - [MainThread] UM.PluginRegistry.loadPlugins [454]: Loading all plugins took 3.5384981632232666 seconds
    2023-10-28 18:49:34,238 - INFO - [MainThread] UM.VersionUpgradeManager.upgrade [163]: Looking for old configuration files to upgrade.
    2023-10-28 18:49:34,249 - INFO - [MainThread] UM.VersionUpgradeManager.upgrade [177]: Checking and performing updates took 0.016564607620239258
    2023-10-28 18:49:34,250 - INFO - [MainThread] UM.Qt.QtApplication.startSplashWindowPhase [256]: The preferences file cannot be opened or it is corrupted, so we will use default values
    2023-10-28 18:49:34,251 - INFO - [MainThread] UM.Qt.QtApplication.startSplashWindowPhase [263]: The preferences file 'None' cannot be found, will use default values
    2023-10-28 18:49:34,251 - INFO - [MainThread] UM.Qt.QtApplication.startSplashWindowPhase [266]: Completed loading preferences.
    2023-10-28 18:49:34,284 - INFO - [MainThread] UM.Qt.QtApplication.startSplashWindowPhase [304]: Created system tray icon.
     

    • Link to post
    Share on other sites
    Slashee_the_Cow

    Slashee_the_Cow 295

    Posted
    Posted (edited) · UltiMaker Cura 5.5.0 Freezes on Initializing Packages

    Heads up for next time: you can upload files into your post by dragging and dropping them into the text box. Doesn't allow all file types, but for whatever it doesn't support you can just put it in a zip file and upload that.

     

    So two things:

    1) If it's actually creating a cura.cfg file in the same folder as the log, could you please upload that (that one you will need to put in a zip, it says at the bottom what file types you can attach)

    2) Try running Cura as an administrator (right click > Run as administrator) and see if that makes a difference. It shouldn't, in theory, because a program doesn't need admin rights to write and read from %APPDATA%, but it's worth a try, because the log file looks like it can't create a preferences file.

    Edited by Slashee_the_Cow
    • Like 1
    Link to post
    Share on other sites
    • Solution
    Slashee_the_Cow

    Slashee_the_Cow 295

    Posted
    • Solution
    Posted · UltiMaker Cura 5.5.0 Freezes on Initializing Packages

    For whatever reason it's definitely not creating a full config file - try replacing it with this one (a pretty cut down version of my own, but should have all the important info).

     

    If that doesn't work, try deleting the whole %APPDATA%\Cura directory so it has to recreate it from scratch.

     

    If that doesn't work, then delete the whole Cura config folder again, uninstall Cura, download a fresh copy of the installer (just in case yours was corrupted in some very specific way while downloading it), install it and try again.

     

    If that doesn't work, then hope the higher powers which are awesome people like @gr5 and @ahoeben notice I just mentioned them and have a look at this thread.

    curacfg.zip

    • Link to post
    Share on other sites
    gr5

    gr5 2,181

    Posted
    Posted · UltiMaker Cura 5.5.0 Freezes on Initializing Packages

    Please read the post by mariMakes in this post here.  If that post doesn't help you figure it out, try contacting here and pointing out your topic to here so she can read the log file.

     

     

    • Link to post
    Share on other sites
    ultimategeek

    ultimategeek 1

    Posted
    • Author
    Posted · UltiMaker Cura 5.5.0 Freezes on Initializing Packages

    Thanks @Slashee_the_Cow

    In the end i removed all contents on the cura folder in App Data just left behind your config file and the application now opens and runs. 😄 

    Thanks again

     

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share
    Followers 3
    Go to topic listing

    • Our picks

      • Introducing the UltiMaker Factor 4

        Introducing the UltiMaker Factor 4

        ArunC posted a topic in UltiMaker 3D printers,

        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Like
        • 2 replies
        MariMakes

        Picked By

        MariMakes,
      • UltiMaker Cura 5.7 stable released

        UltiMaker Cura 5.7 stable released

        ArunC posted a topic in UltiMaker Cura,

        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 26 replies
        MariMakes

        Picked By

        MariMakes,
      View All
    ×
    ×
    • Create New...