The filament went off of the reel. What can I do?

[joeri-hertogs 0]

I am pulling very hard but it doesn't budge. I am afraid of breaking something. What should I do?

I do mean the reel where I have to insert the filament.

[IRobertI 520]

I'm not sure I understand what you mean. Do you mean the spool holder? Or do you mean the filament has misaligned somehow in the feeder (the little black box at the back)?

 

[joeri-hertogs 0]

It has somehow fallen next to the feeder, the black box. I can't seem to pull it out.

[IRobertI 520]

That's the first time I've heard that happen. The filament path is very restricted in there so it's weird that it managed to go where it shouldn't.

If the filament is all the way to the head you must heat the head up to printing temp or you wont be able to pull it out at all. If it is heated up and you still can't get it out I would simply disassemble the feeder. It's not as scary as it sounds. First remove the white covering plate inside the printer, it is held in with a single screw on the left side of the machine. Then unscrew three screws from the feeder. Before unscrewing the last one make sure you have one hand on the extruder motor so that it doesn't fall. Once the fourth screw is removed the feeder will pretty much fall apart and you should be able to remove the filament.

 

[ultiarjan 1,223]

not sure if there are more versions of UM2, but on mine the coverplate's are held with 2 screws, one in the backpanel and one in the side panel..... about 40 cm from the bottom and 40 cm from the top of the cover...

 

[joeri-hertogs 0]

So that won't mess up my warranty if i take it apart?

 

[Blizz 53]

Hehe I recognise myself about 2 months ago

You really can't look at a 3D printer like a regular printer where you just change the toner and paper and keep your hands of the rest. It is a hands-on device.

I don't even think the UM warranty is a "full machine" warranty but on all the pieces separately, so as long as you're careful to not break anything by being ignorant, you should be more than fine.

The feeder has like 4 or 5 components in it so it's fairly easy to take it apart if you take your time to see where everything goes. Worst case scenario you can download the assembly manual to put it back together.

 

[IRobertI 520]

Like Blizz says, as long as you're being careful you'll be fine.

 

[Daid 306]

And if you are unsure, post some photos, this really helps in getting the best assistance from everyone here. As a picture usually explains better what is happening then words.

 

[joeri-hertogs 0]

I managed to fix the problem. i took a needle and heated it. I placed it against the filament that was stuck and had it melt to the needle so that i could pull it out. I like tinkering on things but the warranty kinda had me worried. Thanks guys Great community