What you found is a fundamental problem of (FDM) 3D printing. The printer needs some surface to deposit the material onto. If you try to print in the air, it has nothing to be supported on. This 'collapses' your print.
There are some hacks & tricks that you can use to prevent / lessen this issue. Try using support material (Cura has some options for this), changing the print orientation and lower temperature.
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pede 0
Well no one knows what could be wrong?
So I think it could be a printer failure?
Is the next step to contact the Ultimaker support??
Thanks in advance!
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