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Ultimaker Community of 3D Printing Experts


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  1. Awesome! I had the webpage open in the background all morning, and now the camera icons both came back without even refreshing the page. Looks promising, thanks for the quick turnaround!
  2. I'm having the same issues, first I thought it was the company internet policy so I got all the address required to use the cloud services whitelisted (I think @ctbeke posted these a month ago or so, can't remember exactly where I found them), it worked for a bit but was flaky. Now I can't get the camera icon to show even if there is no filtering or surfing policy enabled. I only upgraded my firmware in order to be able to use this feature and now it is broken too:(
  3. I have another request - show more info but rather in the Monitor tab in Cura and/or in the browser based Print Jobs tab. It would help to see temperatures (bed+hotend) and material remaining (at least when using Ultimaker material). This could be shown in a popup window when clicking or tapping the nozzle number or the build plate icon. Showing how much material is left would help diagnose remotely (be able to see why the machine paused or if the material will run out) and temperatures would help monitor the heat up and cooldown phases, also would give a way to confirm that the basic print se
  4. Thanks, hopefully this gets included in the next release. I wasted about an hour yesterday trying to print a ~45min part. Whereas with the old firmware I could abort and skip cooldown if I noticed a material blockage at the start of the print, now it takes about 15 minutes or more between prints. Another issue I noticed was that now after the print completes the nozzle just stays above the part, in my case the bed was set to 110C and it waited till it cooled down to 90C before it lowered the bed and went to the home position. What also happened a couple times since the update is that duri
  5. One issue with the new version (actually since 5.4.24) is that there is no option to skip the buildplate cooldown delay. It's a real pain, especially since we print a lot of high temp materials, like PC, CPE+, PP etc. First of all it takes a while to get to the set temperature but then once done a print we now have to wait till the bed drops to 60C just to heat it back up to over 100C again. I'm writing this while I'm waiting, I was hoping that it would have been fixed with the new firmware but I guess not. When could this be reverted to the previous behavior or does anyone know a trick to get
  6. Yes, I lost all my statistics and analytics (actually they were already inaccessible after the upgrade but before the reset). The only real way I can count machine hours is through the nozzle data which is obviously not the best solution. Thanks for all your hard work!
  7. Thanks for the update, I installed the latest update on both of our S5's (had to do a Reset Digital Factory on both after the update) and then added one to my Digital Factory account; after that I made it the host for the second printer and it then showed up as part of the group in the cloud as well as locally. Looks good for now, the local connection is just as stable as before but with the added benefit of the remote options + camera. Regarding Essentials, the only additions thus far have been the Cura Enterprise version, Academy and Knowledge Base, correct?
  8. I had the same issue, couldn't connect using the code on the screen. What I had to do was to Reset Digital Factory after the update and then it worked perfectly (same issue on both of our S5's).
  9. So now that updates to Digital Factory and Ultimaker Essentials have been released, how does this affect my previous questions? Is user management still identical? Is the printer camera now available via the cloud service? I'm considering signing up for the Essentials trial but I'd like to know before I go through the work/risk of upgrading firmware and adding the printers to the cloud service.
  10. Thanks for the clarification. For now the user account management is a no go for our company, hopefully a way to better manage users will be added in the (near) future.
  11. We use mostly Ultimaker Tough PLA and in some cases Ultimaker CPE for most of our printed CMM fixturing. No problems yet, no complaints of cracking or anything.
  12. Thanks, that is good to know. I'm just stuck with the user account thing, I need to be able to create accounts for my team members with their proper names, this sometimes isn't the preferred user ID (some don't want their names to show up) if they want to make use of the forum (which IMO should be a separate entity/ID anyways) and the current process of sending them an invitation to create themselves an Ultimaker account and only then join the team isn't a good solution. @Ultimaker, @SandervG any official solution or recommendation?
  13. Thanks! Will jobs that are sent locally also show up in the cloud? What can you tell me about user account management?
  14. I would like to add our 2 printers to the new Digital Factory console, my question is will I still be able to send jobs to the printers when connected locally via IP or once added to the cloud only through the cloud? I can't much documentation or explanations regarding how to use the new site. And from what I can see it logs me in with the same account I use here on the forums, does that mean I need to create an ultimaker account for every coworker that needs access to the printers?
  15. I have an issue with the progress/print status in the Monitor tab since installing version 4.6.1. It doesn't actually progress according to what I see in Cura Connect or on the printer, it gives a random finish time and the percentage stays stuck at a random value for the whole print. The part below is long done but it still shows that it is printing. What can be done about this?
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