It's disappointing to see these sorts of posts given the hype and excitement for this new printer.
Did you contact the reseller to get the problem resolved? I'm pretty sure @sandervg would advise you to start there.
just took a look at my printers;
just it seems it's the wrong way around. while this is something you can fix yourself, I don't think it's something you should do. your reseller should be able to fix this for you.
the little nicks on the side of the printer.. sure, they should not have happened. I just checked my printers and 2 of them have something similar. did not even notice them up to now and i'm not going to exchange the printer over it honestly.
i fully understand the comment around how much you paid for it and that you want a flawless machine. i'm sure your reseller can help you. was the machine bought in the UK?
as far as @lepaul 's comment. well, I don't think it's disappointing. these things will always happen even with super strict quality control. i had to compare pictures like 5 times before I could see the pulley was the wrong way around. it's all humans that build these and these things can happen.
also, you have to keep in mind, people that have a bad experience will find their way to this forum. people who have great experiences, not so much.. so you will always get a skewed image.. way more unhappy people then happy people..
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It's disappointing to see these sorts of posts given the hype and excitement for this new printer.
Did you contact the reseller to get the problem resolved? I'm pretty sure @sandervg would advise you to start there.
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