Jump to content
Ultimaker Community of 3D Printing Experts

Recommended Posts

Posted · Spare parts

Hello

 

i have had an ultimaker S5 for 6 months now and I would like to get a few spare parts just to have them handy so my printer is not down for a long period of time. I am struggling to find a supplier for the S5 for delivery to the UK. The main parts I am after are the drive belts. I can find suppliers for ultimaker 3 but not spare parts for S5. Can anybody help with this a supplier or a web site.

 

 

Thank you

  • Link to post
    Share on other sites
    Posted · Spare parts

    An official UM reseller should have all parts, but maybe not listed on the website. 

    So I would contact your reseller in UK and he can order all the parts for you. Don't check only the websites, most resellers don't list all the parts and have only a few of them in their webshop listed.

    • Like 1
    Link to post
    Share on other sites
    Posted · Spare parts

    I have tried 50 to 60 websites and I can’t seem to get the spares if they had the parts they would advertise on there website. You can get bits such as the odd fan and nozzles and a glass base plate but no belts to be seen. If anyone has successfully found a website with the belts please let me know.

     

    if you spend the amount of money to buy an S5 there must be somewhere to buy the spares. You don’t buy a new car and have to leave it on the drive cos you cant buy the spares for it.

     

    thanks

  • Link to post
    Share on other sites
    Posted · Spare parts
    51 minutes ago, Craig123 said:

    if they had the parts they would advertise on there website.

    No, most don't do it.

     

    Call the reseller/support for UK and they will help you to get the needed parts:

     

    United Kingdom +44 80 07 720 257  General: enquiries@3dgbire.com
    Support: support@3dgbire.com
    3DGBIRE
  • Link to post
    Share on other sites
    Posted · Spare parts

    There are too many thousands of parts to list them all.  Just email the reseller.  If they refuse to order parts, tell UM you are having a problem with a reseller.  All resellers are required to sell all parts.

  • Link to post
    Share on other sites
    Posted · Spare parts

    Thank you I will try that 👍👍

  • Link to post
    Share on other sites
    Posted · Spare parts
    4 hours ago, gr5 said:

    There are too many thousands of parts to list them all.  Just email the reseller.  If they refuse to order parts, tell UM you are having a problem with a reseller.  All resellers are required to sell all parts.

     

    Be aware there is a difference between preferred resellers and authorized resellers. The first ones should indeed be able to sell all spare parts while the authorized resellers usually have a limited portfolio and might not take orders for individual parts.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Startups, apply for the Forward AM Innovation Award!
        Are you a startup using 3D printing? Perhaps you should continue reading... 
         
        Together with BASF we are launching the Forward AM Innovation Award - the very first global contest for startups developing new applications with 3D printing!
         
        Why apply?
        The winning startup will receive €100,000 in goods and services*, along with coaching and marketing exposure from top-notch leaders in the industry.
         

         
        Who can apply?
        Your startup creates products using Additive Manufacturing, is less than 5 years old, and has less than 50 employees. We are looking for 3D printing applications with a strong focus on innovation, sustainability and scalability.
         
        Dental aligners, shoes, tools, automotive parts, music instruments, industrial tooling and molding, medical implants, sports equipment, toys, architecture, fashion, construction... all are welcome to join!
         
        Do you have an innovative, sustainable and scalable idea that leverages the unique possibilities of 3D printing? Then it is time to apply!
        More information can be found here.
         
        Applications close on March 28th, 2021
        * What does "in goods and services" mean?
        The winner will be able to pick any item from the overall product and service portfolio of the sponsors, e.g. printers, materials, consulting, software... Choose whatever you need to accelerate your startup.
         
          • Like
        • 0 replies
      • New here? Register your Ultimaker for free 3D printer onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 0 replies
    ×
    ×
    • Create New...