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S3 5.3.6 - unable to connect ssh


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Posted · S3 5.3.6 - unable to connect ssh

Hey,

 

I was wondering if there are any known issues or any other users are experiencing this issue.

 

First observed with putty on LAN (no filters) and then verified with a direct crossover connection from a linux laptop running dnsmasq.

Port 22 is closed (connection refused.)

Dev mode is activated, verified on S3 Display, numerous restarts. Tried re-enabling etc. etc.

 

Now I don't want to say that I might not still be overlooking something silly but it seems exceedingly unlikely.

 

Anyone got something?

 

Thanks,

sono

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    • 2 weeks later...
    Posted · S3 5.3.6 - unable to connect ssh

    Hello,
    we have exactly the same problem. Without the possibility to set a static ip address we can't use ouer printer.

    Very sad that not even this is possible. I would also expect this to be a setting available through the menu.

     

    Thanks.

     

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    Posted (edited) · S3 5.3.6 - unable to connect ssh

    No mysterious change, problem persists.

     

    As far as i know the UM uses a Raspberry Pi oder similiar quite open SBC. I will find the time to get a console in January and keep this thread updated with my findings.

     

    Meanwhile i would encourage you to do the same, if you don't want to wait. It should be easy enough.

    Edited by sono
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    Posted · S3 5.3.6 - unable to connect ssh

    Try a "cura connect reset" on the S3 panel.  This fixes a huge amount of problems, some of which have nothing to do with the network.

     

    I'm wondering if this is a new feature.  Maybe they moved the ssh port to a "hidden" port?  ssh works find on my UM3 and S5 but I don't have an S3.  I assumed it would be the same.  A port scanner should be able to detect which port.  But I kind of doubt the port was moved.

     

    When in developer mode does your S3 show the IP address at the top of the display?  Mine does.

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    Posted · S3 5.3.6 - unable to connect ssh

    Oh and the boards inside the S5 and UM3 are Olimex boards.  With I think an "A20" processor if that means anything (not sure if that's a processor).  More hints here:

     

     

    An alternative to ssh is to get an olimex cable.  it has 3 connectors to olimex on one end and a USB on the other end such that you can do a serial rs232 connection as a console.  Username/password is root/ultimaker.

     

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    Posted · S3 5.3.6 - unable to connect ssh

    Allwinner A20 is a common ARM SoC. The board mentioned in that post has USB and HDMI, so I don't know why they are using a TTL / RS232 adapter but either way getting a console on such devices is trivial unless the device has been intentionally locked down, as is not the case here. Once on the console, it should be quick to find the cause why ssh is not running or filtered. Should be a one time thing.

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    Posted · S3 5.3.6 - unable to connect ssh

    Yes, once fixed you can go back to ssh.

     

    It's not clear if your printer is working or not but if you have one typo in (for example) a json file on the printer then it halts the boot process before ssh daemon is started which sort-of bricks your printer.  The olimex is a cheap (around 10 euros) and easy solution to find the error message and fix the typo on a UM3 or S3.  Or to modify network settings (use connman utility).

     

    Someone with recent firmware and an S5 also complained about ssh not working anymore.

     

     

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    Posted · S3 5.3.6 - unable to connect ssh

    We just purchased a large number of S3's (40 of them) and can confirm this issue.  100% of them on firmware versions 5.2.15 (what they shipped with) and 5.3.6 (what we just updated to) do not have SSH functionality after activating developer mode.  Unfortunately there are certain configs that necessary for our environment.  

     

    [removed per request from chip]

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    Posted · S3 5.3.6 - unable to connect ssh

    Chip - know that with an olimex cable you should be able to connect to your S3 printers and access linux that way.  This is a serial (on the printer end) to USB cable which can connect to linux/mac/pc that has "serial terminal" software that lets you use a console that talks to your S3.  I don't have an S3 (just S5 and UM3) so I don't know 100% that this will work but I'm 90% sure it will.  I sell these olimex cables in my store by the way for people in USA at thegr5store.com.  If you are in Europe then it's easier to get them directly from the manufacturer.

     

    It sounds like UM disabled ssh in the newer versions of their firmware.  This is unfortunate.

     

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    Posted · S3 5.3.6 - unable to connect ssh
    11 hours ago, Chip_Bobbert said:

    I know the dev's monitor this forum.  We need this issue fixed by the end of tomorrow or we'll have to RMA the S3's. 

    Not as much as you might think, but in this case at least one (me) saw it. I've notified the firmware team and they are having a look at it. 

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    Posted · S3 5.3.6 - unable to connect ssh
    14 hours ago, gr5 said:

    Chip - know that with an olimex cable you should be able to connect to your S3 printers and access linux that way.  This is a serial (on the printer end) to USB cable which can connect to linux/mac/pc that has "serial terminal" software that lets you use a console that talks to your S3.  I don't have an S3 (just S5 and UM3) so I don't know 100% that this will work but I'm 90% sure it will.  I sell these olimex cables in my store by the way for people in USA at thegr5store.com.  If you are in Europe then it's easier to get them directly from the manufacturer.

     

    It sounds like UM disabled ssh in the newer versions of their firmware.  This is unfortunate.

     

     

    No, this is incorrect, SSH was not removed. We are investigating why these users are not able to connect but engineers at HQ are.

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    Posted · S3 5.3.6 - unable to connect ssh
    On 12/20/2019 at 3:48 AM, sono said:

    Allwinner A20 is a common ARM SoC. The board mentioned in that post has USB and HDMI, so I don't know why they are using a TTL / RS232 adapter but either way getting a console on such devices is trivial unless the device has been intentionally locked down, as is not the case here. Once on the console, it should be quick to find the cause why ssh is not running or filtered. Should be a one time thing.

     

    It has not been locked down. In fact SSH was never removed from the firmware. Could you share your logs with me so I can get them in front of the Devs at HQ? They do not have any problem enabling Dev mode and using SSH. We are trying to figure out why some users are having this problem.

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    Posted · S3 5.3.6 - unable to connect ssh
    On 12/5/2019 at 6:24 AM, sono said:

    Hey,

     

    I was wondering if there are any known issues or any other users are experiencing this issue.

     

    First observed with putty on LAN (no filters) and then verified with a direct crossover connection from a linux laptop running dnsmasq.

    Port 22 is closed (connection refused.)

    Dev mode is activated, verified on S3 Display, numerous restarts. Tried re-enabling etc. etc.

     

    Now I don't want to say that I might not still be overlooking something silly but it seems exceedingly unlikely.

     

    Anyone got something?

     

    Thanks,

    sono


    How were you connecting to the machine? Wifi, ethernet?And you enabled DEV mode? I can get this addressed if I have this info, thanks again!

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    Posted · S3 5.3.6 - unable to connect ssh

    This issue has been resolved. Please contact support (or me) to get the patch. It will be included in the nest firmware for the S3. Thanks for reporting everyone!

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    Posted · S3 5.3.6 - unable to connect ssh

    I just had time for a quick check, in my case the issue is that dropbear can not start because no host keys are present.

     

    I'll try your hotfix tomorrow.

     

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    Posted · S3 5.3.6 - unable to connect ssh

    Applying the hotfix has solved the issue. Thanks everyone.

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