Jump to content
Ultimaker Community of 3D Printing Experts
Sign in to follow this  

Ultimaker 2 shuts down when heated bed turns on

Recommended Posts

Hi All, just got my UM2 today. All was going well until I tried to print. I've identified the problem by going to the advanced setting and turning on the heated bed. As soon as the temperature setting goes 1 degree above the current plate setting, it trips out. every time. Basically as soon as it tries to heat the bed it trips. I've traced the wire both ends and can't find any short circuits. The main control PCB looks fine, no burn marks no smells, it actually looks kinda tidy in an Ultimaker sort of way. After tripping safely it reboots within about 4-5 seconds. Trips every time, reboots every time, although I don't want to tempt a serious failure so I'm not going to keep testing it.

I found an image of the PCB someone put up about another issue. The only difference I could see was mine has a couple of Jumper covers over safety 1 and safety 2, is this correct.

Any other ideas UM friends.


Share this post

Link to post
Share on other sites

Ultimaker accidentally shipped the wrong power supplies for some UM2 machines and they just discovered it today. Please send a photo of your power "brick" that shows the amperage to Ultimaker support and they will ship you a new one immediately.

In the mean time, I recommend putting some blue tape over the glass (should have been included) and print on cold glass. You can even print directly on cold glass if you use the glue stick, use hot PLA. More details on printing on glass here:


edit: for example print first layer at 240C and use glue stick and you should be fine. You can lower the temp when it starts the second layer.


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Our picks

    • Ultimaker Cura | a new interface
      We're not only trying to always make Ultimaker Cura better with the usual new features and improvements we build, but we're also trying to make it more pleasant to operate. The interface was the focus for the upcoming release, from which we would already like to present you the first glance. 
        • Like
      • 130 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!