Change print head issue

[mi-control 0]

Hi, 

 

I have a S5 bundle. When I change print extruder by load/unload/change on printer menu from lets say an AA04 to an BB04, then it still says AA04. Its also says this in CURA and Digital factory. What do I miss? I belive the printer should recognize if its a AA or BB ??

 

Any tip?

 

Thanks:)

 

Regards

Hans

[robinmdh 108]

It should definitely change!, it could be that you BB printcore was programmed as an AA printcore...

unlikely as that seems, it would explain your other problem....

does the slot show as empty when the hotend is removed? (can be done without using the load/unload/change as long as no filament is keeping it in there)

 

 

 

[mi-control 0]

Hi, Yes it show empty when removed. I belive your right, its probably programmed as AA. Its brand new from printer box.. 

I guess it also related to the other problem as you mention.. Is it possible to overcome this or do I have to get a new printhead?

 

 

[Torgeir 289]

Hi @mi-control,

 

I'll think the print core serial number also reflect the Core type

You'll find it under "Settings" then to "About this printer" just roll down for the actual cores S/N.

This might confirm the type of core.

 

Thanks

Torgeir

[SandervG 1,522]

1 hour ago, mi-control said:

Hi, Yes it show empty when removed. I belive your right, its probably programmed as AA. Its brand new from printer box.. 

I guess it also related to the other problem as you mention.. Is it possible to overcome this or do I have to get a new printhead?

 

 

 

If the print core is indeed programmed incorrectly, you should be able to report this with your reseller and get a new print core. Good luck!

[mi-control 0]

The serial is 23f37e3000000. Can you check?

 

I will contact reseller:)

 

Thanks

 

[Torgeir 289]

Hi @mi-control,

 

sorry, but I do not have any information about this S/N type information.

I can only see that my BB kernel also contains hexadecimal numbers, but the AA kernel (I have) has only decimal numbers, but this may not have any significance ..

 

I'll think only Ultimaker and maybe their resellers have such info..

 

Torgeir

[mi-control 0]

I got a new printhead from reseller. It worked fine. So the printhead was wrong labeled from factory. 

 

Hans