Jump to content
Ultimaker Community of 3D Printing Experts


Team Ultimaker
  • Content Count

  • Joined

  • Last visited

  • Days Won


robinmdh last won the day on January 27

robinmdh had the most liked content!

Community Reputation

70 Excellent


Personal Information

  • Country
  • Industry
    R&D / Exploration

Recent Profile Visitors

1,547 profile views
  1. Nope, only with the firewall on. Firewall off actually still has the firewall but unblocks local website and API.
  2. Hotfix 6.1.1 is on the way for the issue we've identified, pending tests and approval. In some rare cases corrupted material profile files where giving problems and a small change in python's xml.etree.ElementTree library meant this caused the application not to start up. As a workaround you can turn off Cura and "reset all printer settings" in the settings menu before upgrading, that will allow you to install the 6.1.0 without the current problem. In the mean time if you have already gotten stuck at the logo screen, please open a support ticket as @SandervG said! Use the 6.1.0 recov
  3. did you try a settings -> "reset all printer settings" (used to be called "factory reset")
  4. it could be the Z is moving past the home point, please also check the Z end switch in the center of the botom panel on the UM3(E), if anything got stuck in there it could explain this maybe. Changing the starting point can be done by using G92 command in the start of your G code first do G0 X0 Y0 then A G92 X1 Y-1 or something to undo 1 mm of bending outward. you can edit this in machine settings in cura I believe.
  5. All networking data should be removed on a settings -> "reset all printer settings" (used to be called "factory reset") If you haven't already tried that, it might fix your problem. Otherwise version 6.1.0's new import network settings via USB might help as a workaround though this shouldn't be needed.
  6. It should definitely change!, it could be that you BB printcore was programmed as an AA printcore... unlikely as that seems, it would explain your other problem.... does the slot show as empty when the hotend is removed? (can be done without using the load/unload/change as long as no filament is keeping it in there)
  7. haven't seen anything like this, all I can say is check the material isn't ultimaker PVA iso generic natural PVA if that is what you sliced for, make sure you have a recent firmware version installed and make sure the nozzle is a BB core.
  8. since I haven't worked on the UM2+connect I'm not sure but you can always browse to www.ultimaker.com/ER207 which will tell you a tiny bit more... the important part in this one is probably: "Unfortunately this error most likely means there is a faulty component in the board. If you are encountering this error, please raise a support ticket."
  9. Thanks @bvsengineering for reporting this, I'll add the bug to the backlog and have a look. Will update when I know more! The switches are only actively used when homing... That has been the case since the UM2 and it does occasionally make printers create horrible noises like this 😞.
  10. It seems likely you are printing or have not clicked the confirm removal button on your print. Please confirm removal and/or abort or wait for any running print to finish completely. The printer will reboot so to preserve a running print we don't allow users to enable/disable this setting during printing. Can you check if that solves the problem for you?
  11. Perfect recovery strategy! I think @sj3fk3 might have missed that 😄 "S5 pro" is a bit ambiguous, is it a stand alone printer or with Material station attached?
  12. I've not encountered the situation that a hot pull did not work at all, That does make me wonder if you are doing the hot pull corrctly it is very short not more than a second all the way inside the printcore.... That said I do have some guesses that might work: you can try pushing it out while it's extra hot use air pressure to push the filament out the other way while the hotend is hot. WARNING: if any hot plastic makes it past the PTFE insert and sticks to the metal there it's even more difficult to remove.... also air pressure may make things fly, take the appropriate prec
  13. I would expect values less than an ohm or so but as long as your meter sees a stable connection I would assume it's OK... it is fine to lay the printer on it's side. while printing with the printer on it's side is not recommended it does not matter to the electronics or the motors, etc. just be sure to work EMC safe.
  14. when you unscrew the bottom of your printer there is another one of those big connectors, it's easy enough to find and only logically plugs in in that one place. But even if you measure them and the connections are all OK, there might only be a break when flexing the cable. You could clean the contacts (for instance with alcohol on a cotton swab) re-insert and see if that helps.
  15. The i2c head communication error really does point to the cable, since that is only reported if there is no connection to a chip that is on the PCB in the printhead, regardless of temperature errors, etc it could of-course be a combination of things, but that seems less likely.
  • Create New...