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Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.


zakeen

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Posted · Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.

Not toast, but twisted and rubbed together (especially the orange).

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    Posted · Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.

    Okay, let me rephrase this..
    That cable must be replaced - it is part of your issues.
    The smashed wires will cause communications issues, additionally it causes additional noise that results in issues with the leveling sensor. 

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    Posted · Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.

    I don't know anything about the material handler, sorry.  I guess I'd try that link I posted earlier.

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    Posted · Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.

    I have just ordered a new cable, I hope with all my heart that it will solve my problem.

     

    I have also made a request to Ultimaker support.

     

    Thanks for your reply, I'll keep you posted.

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    Posted · Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.

    Oh!  I'd give it a 20% chance.  I hope UM support gets back to you soon!

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    Posted · Need help. About to throw this S5 out the window..... Motion Controller 200euro reward to who can fix it.

    As predicted, the cable was unfortunately not to blame.

    After contacting Ultimaker support, they examined the log files and found that it was the faulty motherboard.
    They've already encountered a similar case.

    So I have to send the printer back to my dealer.

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