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SandervG

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Posts posted by SandervG

  1. haha oh my. I don't think anybody wants to see my Ultimaker corner! :p

    But at the moment it is among friends here at the HQ.. catching up with the latest Ultimaker chit chat.

    But kuddo's for your happy Ulti-Corner Ian!

    Those crunchy amounts of PLA strings sound awfully familiar.

    Walking around barefooted or wearing only socks is also not recommended :p

     

  2. skyrim

    Just a quick snapshot with my cell, a better picture will follow.

    Thanks for this amazing design Vsions!

    Printed it with gold, not the most forgiving colour to print with.

    Printed at 80 micron, 50% infill. Its approx 13cm tall.

    And yet another great print by Colorfabb. Beautifull. I am a fan! ;)

     

  3. But it is a difficult one, i can think of a few things but they would all be weird causes of the problem because it happens at the exact same spot every time.

    When you say it happens on all prints, have you tried different models, different slicer? (perhaps Kisslicer)

    It sounds like something is interfering with the movement.. are you sure there is nothing like dirt or something in the threads of the axis?

     

  4. Thanks for the tips. My belts seem quite tight, even though I don't extra tensioners. I don't think that is the problem. I think it is something with the Z-axis or Z-screw.

     

    I made a video of what the Z-axis sounds like, by pressing 'Auto home'. When the X-axis gets near the top, a strange sound appears around 0:17-0:24. (this fits with the height where the ultimaker "jumps".

    Does anyone know exactly what causes this? I'm guessing something is not straight or square, but can't seem to see anything wrong, when I control the machine.

    See the video here:

    http://youtu.be/Ne3TUiqIL-E

     

    I can't watch this video unless i copy paste it in my browser, for some reason i am being redirected to this page. Does this happen to someone else as well?

     

  5. So am i ;)

    I think i will give it a try this evening.

    @ Gadgetfreak, will that model become available as well? (i just read it will be, awesome!)

    /Vsions, in what software do you/does he usually model/sculp?

    I used to be illustrator and my main passion was drawing characters. I am working on converting these drawings/ideas

    into 3D but i am still searching for the best software. I am (to some level) familiar with Blender and Sculptris.

    But i find both not ideal, perhaps a combination would work better. But if anybody can recommend a software (preferable affordable :p), that would be great. I prefer sculpting over 'building' your model.

     

  6. Like i told you in a personal message, we ran out UltiController parts in the beginning of last week because

    of a delay from our supplier in China.

     

    We got them again Thursday or Friday if i remember correctly, but because the production department was preparing a large batch of Ultimakers for shipment, and easter-holliday, they have planned to ship out support orders (so your replacement cables) tomorrow. I will sent you your tracking number when it is available.

    I assumed they would ship your replacement part last Friday, but i was not fully up to date of their schedule. My apologies for misinforming you on this point.

     

  7. Hi Bill, I am just going to reply on a small part of your post because the majority contains a hostile tone i am not fond of;

    Like i told you in a personal message, we ran out UltiController parts in the beginning of last week because

    of a delay from our supplier in China.

    We got them again Thursday or Friday if i remember correctly, but because the production department was preparing a large batch of Ultimakers for shipment, and easter-holliday, they have planned to ship out support orders (so your replacement cables) tomorrow. I will sent you your tracking number when it is available.

    I assumed they would ship your replacement part last Friday, but i was not fully up to date of their schedule.

    I would like to ask again to keep a friendly attitude on the forums.

     

  8. Hi Fanplastic,

    I am part of the Technical support & Sales team, yesterday we replied to all emails that were still open.

    Have you received a reply yet? If not, perhaps your email didn't get through..

    If you want you can pm me, and we can talk over details, or you can sent a new email using the ticket system on our website.

    My apologies if we kept you waiting for a reply.

    We intend to answer all emails within 36 hours, of course, sooner is better.

    Looking forward hearing from you,

     

  9. And lead time right now is approx 3-4 weeks (instead of 6-7), but we have big plans on bringing this down in a short period of time.. The wiki fits the kit that you are about to order, at the moment we are working on updating some photos.

    But a combination of this awesome community, the wiki instructions and wiki photos should result in a fun and educational assembly. Oh, and not to forget the technical support team, who are happy to help you if necessary.

     

  10. It is most likely a calibration issue, try to find the best combination of speed and temperature.

    And retraction, like mentioned earlier.

    Try printing at 40mm/s and start at 210°C, if this results in some stringing, try increasing or decreasing the temperature by 5°C.

    Good luck!

     

  11. Hi Nether,

    I am sorry to hear you are experiencing this level of frustration.

    Your ticket was 'only' sent Sunday, and i hope you understand after a weekend we have a lot emails (both Sales and support) to go through based on activity. You would have received a reply today, but since there is a big discussion going on on this forum i will get back to you here instead.

    I am also interested to hear if the tips Calum sent you made a difference.

    If not, almost all tips have been suggested by now.

    However, I still want to point out a few things:

    Can you take out the teflon tube, and push some new/fresh filament through?

    You should feel zero friction.

    Can you take a close up picture of your drive bolt?

    I have not encountered it before, but maybe the teeth are blunt.

    If you leave the extruder drive open, are you able to make a print by pushing in the filament manually?

    This should be possible if the problem is not your hot end. It will most likely not win a price, but you should have no signs of underextruding or problems in the flowrate.

    If you would take out the extruder drive upgrade, and you would place the delrin wheel on the table.. are you able to

    make the extruder drive upgrade move? Like push it in, what the spring is suppose to do?

    Like illustrated on this picture: http://wiki.ultimaker.com/File:Eh8.jpg

    I am looking forward on hearing from you, lets solve your issue!

     

  12. When you say screwing the extruder head together, do you mean the 4 larger screws in the corner or do you mean the hot end itself, i.e. the Brass tube - Alu Block - Nozzle? The 4 screws will not help you with this leakage problem.

    There is most likely a tiny gab between the brass tube and Nozzle inside the alu. block. When you it heated at 180°C, try to tighten this assembly some more. Make sure the nozzle is in all the way, and next tighten the brass tube/PEEK.

    But don't use any excessive force, because the brass pipe can break.

     

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