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SandervG

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Posts posted by SandervG

    Bad customer service, missing part and refuse to reship

    in Buying or selling your UltiMaker

    Posted

    Hi Benjamin, I am sorry you feel this level of frustration.

    I think it is also fair to say that you have received your Ultimaker over a year ago.

    We intend to have a customer friendly policy, but we have to draw the line somewhere.

    We offered you free shipping, but you did not want this gesture.

    If you feel like you still want take us up on the free shipping, please feel free to reach out to us.

    I hope you have a nice day,

     

    bad bowden tube fitment led to blockage at extruder

    in Coffee corner

    Posted

    If you have a v2 hot end, there are openings in the housing which allow you to guide the bowdentube, so you can push it fully down in the teflon insulator. I always do that, pull it up again to insert the horse shoe, and then push it down again so it is always under pressure, and fully down. Doing a complete rebuild is probably also effective, but this is a bit faster i think.

     

    Ultimaker Dream T-Shirt Competition

    in Coffee corner

    Posted

    haha well i could give it a try. :)

    I will post my reply on the google groups, no problem.

    And i have to agree with some posts here that the first one looked like the best one so far.

    Here in the office we will probably come up with a design which is close to this one.

    Which i would describe as a more 'obvious' design, close to our corporate identity.

    I am curious to see what would come out if we would take a (small/big) step away from that corporate identity, and be a little bit more open minded about the design? So still include the robot, but for example have it look more like a

    (3D-)doodle.

    I don't know if that would work for the final design, but perhaps it is worth looking in that direction.

     

    Ultimaker Dream T-Shirt Competition

    in Coffee corner

    Posted

    Ian, what a great idea! :)

    I am happy to let you all know that we are also working on an Ultimaker-shirt, but we are very happy to include a design from our community as well.

    Of course, we will be taking the price on our account Ian. Don't be silly.

    We will raise your reel of filament, and offer a RAINBOW of colours, with some gold (filament) at the end of the rainbow, like it is suppose to be, eh? I do expect you to throw in your box of chocolate ;) No one can beat Leipzig Chocolate..

    Of course the person who has the most awesome design gets a few shirts as well, and the appropriate credits.

    I do think the robot should be in the design. Besides that, feel free to express your Ultimaker-feelings.

    Looking forward to see everyone's input.

     

    Constant unfixable PLA filament stuck

    in UltiMaker 3D printers

    Posted

    You could point a hairdryer on your hot end, and see if the temperature rises accordingly. Or fully lower your build platform and put a electric kettle on it, or just a cup of boiled water. You know it should be 100°C

    As an alternative, can you take out the teflon tube and manually push a new fresh piece of filament through?

    You should feel zero friction. If you do feel an edge this could also prevent a proper extrusion and create plugs.

    After you clean everything, please make sure when you assemble everything back together everything is tight.

    Looking forward to hear about your findings,

     

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