Just to follow up, I have been in contact with Imaginables who we bought our printer off and supplied the Ultimaker filament that we have been having issues with. They have heard of this issue with the filament and will be sending us out replacement spools, so hopefully the next ones will be better. Have to say that so far my experience with Imaginables has all been good
FWIW the batch numbers on the spools for the white filament we were having issues with are:
UM-7003b075 150409b02-113
UM-7003b075 150409b02-114
And the silver filament was:
0021b075 150429a01-013
Edited by Guest
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peetersm
I am having the exact same issue, and I'm on my 6th returned spool from UM support, all bad so far. This is a summary of what everyone has been saying: 1. PLA off the roll seems fine, I can usually p
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peetersm 124
Yes ands No.
Yes, I have received new rolls (4 different times now) that's why I've seen 8 rolls total.
No, none of them are better, even the "different batch" rolls I just got.
After my 3rd bad batch I asked if they could send me a different color of UM plastic than the Silver since seem like the silver is showing this issue the most OR a different brand like ColorFabb which is top shelf. The responce was that Silver was the only color they can send and ColorFabb was not a brand they carry. (FYI- this was US support fbrc8 and they have been very fast to respond each time, very helpfull and polite, they are shipping my rolls with return lables so I am not out any money per se just time, sending the defective rolls back each time)
After the 4th bad batch they said they were going to see what they can do. So I'm not sure what the next step is at the moment.
@ultiarjan I agree that they could save shipping costs and time if they used the test I have shown in my video. It is a simple test and works everytime showing the defect in the filament. I'm sure this is a wide spread issue. I would bet that all spools from batchs 150508b04-xxx and 150720a02-xxx and in between are all bad.
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