Jump to content
Ultimaker Community of 3D Printing Experts

Cura 3.1 wont start


Recommended Posts

Posted (edited) · Cura 3.1 wont start
1 hour ago, rebekah_harper said:

hiya,

 

cura 3.1 crashed and now won't start up any more.  I tried reinstalling it but but that didn't work.  I cleaned out the registry prior to re installation.

 

any advice would be most great full. 

 

many thanks 

 

rebekah 

 

The board has multiple threads about cura 3.1 issues, perhaps it should be pulled, and beta tester released. So my advice is uninstall 3.1 and go back to a version of cura that worked for you.

Edited by furdterguson
  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    I'm running win10 and the stuff on github didn't relate. 

     

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start
    38 minutes ago, rebekah_harper said:

    I'm running win10 and the stuff on github didn't relate. 

     

     

    The link from nallath explains, that you should type "%APPDATA%\cura\3.1" in your Windows Explorer - and look for a file named "cura.log" - why is this unrelated?

    Ok - it explains it a bit cryptic and with other words... but still... ;)

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    I tried to use explorer to find the file path but it wasn't there hence my comment unrelated because I couldn't find the folder "Appdata" which I have seen before but isn't where I last saw it. 

     

    now that you suggested to but it into the address bar I found it but it doesn't state to do so.

     

    doesn't matter I've got it now and it's attached. 

     

    cura.log

  • Link to post
    Share on other sites
    Posted (edited) · Cura 3.1 wont start

    Hi,

     

    For what it's worth, Windows defender often try to remove some files from Cura 3.1 folder. This often occur during startup of Cura. 

    So, is there any info replied to UM when we start this program?

    Here's my two path "default" (using Win 10). 

     

    image.thumb.png.7320efc3b4a6788bffb1eedb753196c1.pngimage.thumb.png.0e8b91a67e7941940582a193238cefdb.png

     

     

     

    Thanks

     

    Torgeir.

    Edited by Torgeir
    To many pictures.
  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start
    10 hours ago, rebekah_harper said:

    I tried to use explorer to find the file path but it wasn't there hence my comment unrelated because I couldn't find the folder "Appdata" which I have seen before but isn't where I last saw it. 

     

    now that you suggested to but it into the address bar I found it but it doesn't state to do so.

     

    doesn't matter I've got it now and it's attached. 

     

    cura.log

    Hey Rebekah,

    It seems that you have some kind of corrupt local data. Are you sure you cleared all the local files? It could be that this was caused by installing the 3.1 beta, which had an issue.

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    I use both system mechanic and cclean to clear registry. It did work for a month or so but all of a sudden it crashed during usage then wouldn’t start. 

     

    Will have to see how I can recover from this.  Might have to try and completely erase cura from my computer. 

     

    Any tips, ideas what I need to do?

     

    regards

     

    rebekah Anderson 

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    Yep. Help -> Show configuration folder. Those are the files that you need to delete. I'm not sure if CClean or system mechanic actually delete the files that are there.

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start
    2 hours ago, nallath said:

    Yep. Help -> Show configuration folder.

     

    ...or in case that Cura 3.1 won't start.... delete this folder to clean up:  %APPDATA%\cura\3.1  :sunglass:

    (Cura itself does not add any registry entries AFAIK - so these cleanup tools do not help much)

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    Isn’t %APPDATA%\ usually a hidden folder, which would need to be unhidden

     

    Control Panel -> Folder -> show hideen files/folders?

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    You're absolutely right, good point..  Forgot that.  :)

  • Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    Note that when people write %APPDATA%, that is not necessarily because they want to type less and actually mean C:/Users/[you]/AppData.

     

    You can type in %APPDATA% or %LOCALAPPDATA% in the address bar of an explorer window, and go to the folder, without making it visible. On Windows 10 you can even open the start menu and start typing the  path (followed by enter).

    • Like 1
    Link to post
    Share on other sites
    Posted · Cura 3.1 wont start

    Hiya guys,

     

    Many thanks.  it worked.  issue got stranger as 3.0.4 wouldn't render the sliced preview anymore so I couldn't check the print layers.

     

    but I deleted all the app data and any reference to Cura, cleaned out the registry of orphan files and missing short cuts.  all my  custome profiles etc... were lost but the programs are working as they should be.  No Idea what caused the issues in the first place but done and dusted now.

     

    Thanks again

     

    Rebekah Anderson

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Talking additive | The 3D printing podcast
        Why should we be the only ones asking questions? Join us and ask Jabil all your questions on September 22nd 5pm CET
          • Like
        • 3 replies
      • Ultimaker masterclass: Optimizing your Ultimaker Cura workflow
        Save your seat for either broadcast on September 23.
        What will you learn?
        · Best practices for iterative print preparation and every lesson you should learn from each print
        · The right way to use per-object settings and when they are most useful
        · Easy-to-use resources for anyone who wants to develop their own printer definitions, plugins, or print profiles
        · How to optimize print profile settings and whether to “keep” or “discard” changes
        · When is the right time to export your drawing from CAD? (Based on Ultimaker Cura’s surprising power as 3D control software)
        · And a whole lot more tips and tricks!
         
        How can I join?
        This free masterclass will take place twice:
        1. 11am CEST (5pm SGT, 5am EDT)
        2. 5pm CEST (11am EDT, 8am PDT, 11pm SGT)
          • Like
        • 0 replies
      • Do you use 3D printing at work? Let us know
        It doesn't matter if you are using 1 Ultimaker or 10, there is inspiration in everything. We're looking for ...
        • 1 reply
    ×
    ×
    • Create New...