Jump to content
Rasmus

UM3-Extended firmware on regular UM3 after reseller service..

Recommended Posts

Posted · UM3-Extended firmware on regular UM3 after reseller service..

Hi everyone,

 

I have a rather inconvenient issue. In December, my UM3 (regular) refused to boot after a period of inactivity. I tried loading the recovery firmware image onto to a micro SD, and booting from this without luck - it was stone dead. I have now had the machine for service at my reseller, but it returned with the UM3 Extended firmware... I immediately found out something was wrong when the build plate smashed into the print head during a bed leveling, causing an awful, awful sound. Surely enough, in the "Maintenance - About this printer" menu, it reads "Ultimaker 3 Extended".

 

Now, how do I load the correct firmware onto the printer? I have tried updating from USB as well as a factory reset, but both defaults to UM3 Extended. I really do not hope I need to take it to the reseller again, as it is quite inconvenient. Plus my faith in their work isn't exactly super strong after this ordeal.

 

Looking forward to your input!

Rasmus

Share this post


Link to post
Share on other sites
Posted · UM3-Extended firmware on regular UM3 after reseller service..

Wow!  This is a great question.  Maybe Erin knows.  The firmware is here:

http://software.ultimaker.com/jedi/releases/

 

But that somehow "knows" which type of machine you have.  Maybe it's a jumper or something.

@fbrc8-erin  @Daid @neotko @nallath - do one of you know how to tell a UM3 that it is not an extended?

 

I'm going to guess you will have to put it in developer mode and ssh into the machine (in dev mode it tells you the ip address).  Do you know how to use ssh @rasmus?  If not I can send you instructions.  username is root, password is ultimaker.  But I don't know what to do after that.

  • Like 1

Share this post


Link to post
Share on other sites
Posted · UM3-Extended firmware on regular UM3 after reseller service..

Indeed the firmware is the same, there is 1 firmware for all machines. The type of machine however, is stored on internal EEPROM on the board.

 

The command "python3 /ulti_installer/configure_eeprom.py 9066" (or 9511 if you need an extended instead of a normal UM3) will change the machine type. Needs a reboot before it's picked up.

  • Like 3

Share this post


Link to post
Share on other sites
Posted · UM3-Extended firmware on regular UM3 after reseller service..

Amazing, my Ultimaker is now over its identity crisis! Thanks @gr5 and @Daid for quick replies and good instructions!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 98 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!