I’ve waited a couple of hours
- 6 months later...
Has anyone solved this problem? My brand new Ultimaker s5 did this as I was trying to do the 1st setup . It went through the extruder process and then the screen went blank (but is still obviously on, just with nothing showing). I have restarted the printer at least 15 times. I've even unplugged it and left it overnight hoping it would reboot correctly in the morning, but no luck.
- 4 weeks later...
I actually had this problem and I was told by jgaurora to check all the plugs and what I mean is underneath is a small compartment type take that off and make sure the plugs to screen are in properly after I confirmed the plugs were in they sent me a new motherboard that I had to install which I did now I am having a problem with the sd card not being read printer says file may be lost. Still figuring this solution out. you can get help from support@jgaurora or there are videos to help on utube good luck
- 7 months later...
I have the same problem.
When i u plug the usb stick its starts working again. I don't know why but that is the fix for me
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Job_van_gennip 22
How long have you waited till turning it off? Cause it is a normal startup routine. So maybe you are just oo quick
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