cura not running in MX Linux

[djquincy 0]

I got these errors whilst trying to run Cura 4.8.0 appImage in MX Linux: 

 

Quote

$ ./Ultimaker_Cura-4.8.0.AppImage
Fontconfig warning: line 5: unknown element "its:rules"
Fontconfig warning: line 6: unknown element "its:translateRule"
Fontconfig warning: line 9: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 8: unknown element "description"
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 76: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 76: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 84: saw unknown, expected number
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 34: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 5: unknown element "its:translateRule"
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 5: unknown element "its:translateRule"
Segmentation fault

Any help would be appreciated.

Thanks in advance

[gr5 2,268]

I have Ubuntu Linux.  Works fine for me.  I do get a handful of errors like you but it seems to work fine.  The key error is the "segmentation fault".  I definitely don't get that!

 

Anyway please post the cura log file which will likely have much more information.  For me it's in:

/home/gr5/.local/share/cura/master

 

There are software people who work on cura on this forum and with the log file they will know much more.

 

Is your Linux 64bit?  I think that's a requirement.  Also you need to have an x86 processor (intel or AMD).  Not some cell phone chip or something.  Not a chrome pad.

[djquincy 0]

Thanks for the reply.

 

My linux is 64bit and i have an intel processor. Just a  side note, installing cura 3.3.1 from the repository works but iam hoping to get this newer version running.

 

I think i found the log file:

 

Quote

Fatal Python error: Segmentation fault

Thread 0x00007f8add716700 (most recent call first):
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 293 in wait
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 424 in acquire
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/JobQueue.py", line 123 in run
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 882 in _bootstrap

Thread 0x00007f8addf17700 (most recent call first):
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 293 in wait
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 424 in acquire
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/JobQueue.py", line 123 in run
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 914 in _bootstrap_inner
  File "/build/env/4.8/inst/lib/python3.5/threading.py", line 882 in _bootstrap

Current thread 0x00007f8b06630740 (most recent call first):
  File "/build/4.8/build/inst/lib/python3.5/site-packages/cura/UI/CuraSplashScreen.py", line 73 in drawContents
  File "/build/4.8/build/inst/lib/python3.5/site-packages/cura/UI/CuraSplashScreen.py", line 41 in show
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py", line 536 in createSplash
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py", line 543 in showSplashMessage
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py", line 190 in startSplashWindowPhase
  File "/build/4.8/build/inst/lib/python3.5/site-packages/cura/CuraApplication.py", line 474 in startSplashWindowPhase
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/Application.py", line 239 in run
  File "/build/4.8/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py", line 341 in run
  File "/build/4.8/build/inst/lib/python3.5/site-packages/cura/CuraApplication.py", line 780 in run
  File "/build/4.8/build/inst/bin/cura", line 235 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 957 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 968 in _find_and_load
  File "/build/env/4.8/inst/lib/python3.5/site-packages/cx_Freeze/initscripts/Console.py", line 21 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 957 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 968 in _find_and_load
  File "/build/env/4.8/inst/lib/python3.5/site-packages/cx_Freeze/initscripts/__startup__.py", line 12 in <module>
  File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
  File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 957 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 968 in _find_and_load

 

Edited January 9, 2021 by djquincy

[gr5 2,268]

@ahoeben or @ctbeke have ideas?

[gr5 2,268]

I'm not sure if this is correct but I think if you have 2 versions of cura sometimes they interact?  Usually not - I mean I have a few versions and it's fine but still - maybe delete everything (includes all profiles and every profile or setting change or machine you installed) in the configuration folders.  I think probably here:

~/.local/share/cura/master

[ctbeke 133]

15 hours ago, gr5 said:

@ahoeben or @ctbeke have ideas?

 

For Cura desktop issues it'd be best to tag one of the Cura developers like @nallath or @ghostkeeper.

[nallath 1,124]

Or even beter; Post it on our issue tracker on github so all the developers will see it 🙂

[gr5 2,268]

@djquincy - sounds like nothing obvious to some developers so maybe post your issue and log here:

https://github.com/Ultimaker/Cura/issues

 

If you don't already have a github account, you'll have to create one but it's free.

[djquincy 0]

ok thx