USA
@undertone_dj - email support@fbrc8.com. Send them the serial number of your printer in the email (sometimes they won't answer questions without it so this can save some time). Tell them you changed the print head so that your printer may have changed versions or something. Show a photo of the old and new silicone part.
background: fbrc8.com assembles all Ultimaker printers sold in USA so they probably built your printer.
I think Ultimaker may have modified the part to work better but it's possible you got the wrong one, I think if you google on their site you can find photos of how to change the rubber part. But this part exists for UM3 and S3 and S5 and the S5 one definitely is incompatible with UM3. Not sure about S3 but suspect it is the same as S5.
Hi,
there's been a change some time ago.
Below is a picture which compares the "original"/old style covers for original UM3 printheads and the new ones for the revision.
Regards
- 1
Dim3nsioneer 558
The new UM3 nozzle cover and that for the S line printers are not the same.
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gr5 2,268
My answer to you depends what country you are in. What country are you in?
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