Print Core Height Issue

[oakcreeklibrary 0]

Hello - I was able to print with print core AA with extruder 1, but then when I tried to print the exact same object with print core AA with extruder 2 it gave me the following error message:  " Difference between detected height of both print cores exceeds realistic values."  I would appreciate any advice on what steps I should take to be able to use extruder 2.

 

I did change the print core for extruder 2 from what it came with - the BB - but I didn't think that it needed to be re-calibrated after changing the print core....?  Or am I wrong about that?

 

Thanks again.

[MariMakes 206]

Hey @oakcreeklibrary,

 

Which version of the firmware are you running? 
We have a known issue in Firmware 7.0.4 and higher and are working on a fix.

More information about the firmware you can find here. 

Sorry for any inconvenience 😞

[oakcreeklibrary 0]

Thanks for the response - we have Firmware 7.0.3 running.

 

And just to ask in advance if you say we need to update it - how would I go about it?  Considering that the printer is not hooked up wirelessly.  Thanks!

[gr5 2,269]

You can upgrade using a USB flash drive.  But don't do that as apparently you have the best possible version right now.

 

More information on your error as there are 3 possibilities (read paragraphs 1,2,3)

 

[SensataPDS 2]

As of today i am also having this issue when printing with the 2nd core as my support both AA, I have levelled and changed both nozzles. I will try the stable firmware instead of the 7.1.3 we are currently using of the 'latest'.

[SensataPDS 2]

My issue was fixed by re setting the lift switch, not sure how but it seemed to have lost its calibration or it drifted? All good now!