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SandervG

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Everything posted by SandervG

  1. Thank you! The '@' feature is only active when you press 'post comment'. In the text editor it is not active yet. As I can see, in your post, the @ is working just fine for you Have you also taken a look at 'the future'?
  2. @shurik, we figured it out! On both topics was a deleted reply, that pushed the topic up. We have set them back to 2014, and we are now building a fix to prevent this in the future
  3. Hi John, Thank you very much for sharing your experience with us. I think you made a great choice selecting the Ultimaker Original+ as your first machine to get to know 3D printers and I hope you have learned a great deal of information. In a later post you say you don't have time to 'play' with the printer, does that mean you have learned all what you needed to learn already, or did your work change and you already need a printer for your business? Anyway, if you have fixed the Ultimaker Original+ you should be still able to rely on this machine. A lot of users here on the forums use it still daily, even for professional, serious prints. Once you get to know the machine, it is a true workhorse! If you think the Ultimaker isn't that good if you want something be done (perfectly) you may need to get to know your Ultimaker a little bit more. We are here to help With every machine you will run into issues at some point, because it is a tool that you use and needs some maintenance and care. Our apologies if, in your eyes we dropped the ball in helping you when you needed assistance, I am happy to hear you were able to isolate the problem yourself. I also took the liberty to check up your ticket to see where we could improve our service, and I saw you received a reply a few days after your second email on June 2nd. You have been redirected to iGo3D where you bought your machine, and they also replied within a day. The initial reply took too long, hopefully we will be able to get you back to 3D printing as soon as possible and solving your problem will make up for some of your inconvenience. From your posts it is not very clear if your Ultimaker is already back on the saddle and working again, or not. If you need any help, please allow iGo3D to help you or let us in the community help you out too. There is plenty of friendliness, knowledge and skills available here Whether you choose to continue your 3D print adventure with Ultimaker, Witbox or Wasp I hope you will be enabled to make whatever you need. But I hope you are aware that every printer wil have its learning curve, and at Ultimaker we are blessed with this awesome community to help you get through it. Looking forward hearing from you, thanks and take care!
  4. Great idea, thanks. We added it to the list and we will look into it. What type of files would you like to add? .stl .ini .gcode anything else? And how would you like to have them shown? Just a download-link or some kind of visual representation?
  5. The reason for not implementing the blue bar in the category overview is because if there would be just a single message the entire category would be blue. It would probably just be blue the entire time, so we don't see the added value. Can you relate?
  6. Thank you for pointing that out, must be a bug! The gift idea has the same problem. Will look into that.
  7. I am going to quote the topic overview text: ' If your own avatar is shown it means you have contributed to this topic in the past.' (in the visuals it is a green 'A') ..And you're welcome!
  8. We can't yet. We had limited time between building and testing the latest cycle, and looking forward building these designs and interfaces. Therefor we did not have the room to look into the mobile pages yet. Once we do have them, I will share them with you. Depending on how things evolve, we may not have time to work this out. If this UX works, we will go ahead and continue the philosophy in the mobile version too.
  9. What do you mean with the notifications? I don't see any of those notifications, let alone sending me to posts from a year ago. Do you mean this page?
  10. Hot end; I believe we did this not too long ago? Frequent issues; good idea! But I think that may also be a lot of 'newbie'-mistakes which most of us have out grown, but it would definitely be good to check!
  11. I will also ask for some input from our tech-support ladies. Looking forward to hear what others have to say..
  12. 'It would be extremely helpful to you.. '.. like now or when you had that info months back? I thought you were going to be hosting the presentation?
  13. Hi @Titus and @ultiarjan, The blue bar on the left indicates that there are unread messages. If there is no blue bar there are no unread messages. When you want to know more details about the unread messages you can look to the right and see the amount of unread messages. You don't think this is clear enough?
  14. Thank you guys for visiting this page. For caring about the forum and being involved with Ultimaker. In front of you is the fruit of your collected feedback and various personal meetings with some involved community members. Hopefully, to your liking. Below you can find a list of what will be up next, and near the end of this post you can find the visuals. Depending on size, some of these points will gradually be implemented. Others will be emphasized. We are probably looking at a few weeks for the entire list. Upcoming improvements New wireframe with improved information density New setup for subcategories (we're aiming at max. 3-4 subcategories for every main category) Collapsable header, optional in your profile. Read/unread tracking Improved notifications Logged in users will automatically land at the forum, new (non logged in users) will land at the community dashboard Show which users like a topic or print Better search Thumbnail option when inserting images (full screen when clicked on) Email notifications Live filters, no page refresh More replies shown in a topic detail page (20-25 instead of 10) Speed optimizations (we're moving the database first, then the entire website to a new server, and then we will look into optimizing the website itself) Private forum sections for hardware and software beta testers Finalize and optimize gamification, including proper communication on how it works Many minor frontend and backend improvements Research: (note: this is yet to be determined. The above items are upcoming features) poll feature, chat feature, migrate likes from old forum topics, migrate topics users were following from the old forum (both categories and topics) and migrating user galleries Upcoming improvements made visuallyWithout further ado: Below you can find some improvements shown visually. The main focus here are improvements on the category page, topic overview pages and topic detail pages. Click on the image to view it in full size. If you have any questions or feedback, please let us know in the replies. Category pageYou can easily switch between 2 views, the category page or a topic overview page by clicking Category or Topic.The category page is customizable. You have the option to change in which order different main categories are offered to you, and you can change the amount of topics displayed for each sub category. There's even the option to reduce it to zero, so the entire sub category collapses. You can also expands or collapse an entire main category live, by clicking + or -. Topic overviewsThis view also shows which topics are unread, indicated by the blue bar on the left and X unread to the right. You have different options to create filters, and you can save your favorite filter for easy access. On the far right you see information regarding the latest activity, whether or not you follow this topic. If your own avatar is shown it means you have contributed to this topic in the past. The second visual shows the same view ranked on questions, in a specific sub category. Topic detailThese visuals show the new topic detail pages, improved navigation and buttons. Notice that a users profile also show their location and hardware. Visual 2 shows a topic detail page with unread replies. Visual 3 shows the unread reply notice to the top of your screen. A user will land here after clicking on '20 unread' on a topic overview page. Thank you for reading and being involved! We are very excited about this. What do you think?
  15. Hi Guys! As promised, today is going to be a beautiful day! We are going to launch some desired improvements in the forum and we will share with you some revealing screenshots of what the future holds for us. In the last week we went out of our ways to meet several community members in person who were kind enough to share their feedback and valued opinion with us once more. We listened, took notes and together we looked for the best way to shape our new platform. In this particular post I will share with you a list of improvements & fixes. At the bottom I will put a link to a new thread that will host the screenshots of what is coming. I think it is better to keep these two separated so we don't mix up the feedback and we can keep our focus. I will also copy a summary of these points here. Before I give you the summary of improvements, I want to emphasize one thing. The categories page (main forum page), and the topic overview page are improved, but nowhere near their final form yet. We saw room (and huge demand) for a quick win and that is what we build for this cycle. The final forms is accessible through a link a the bottom of this page, and available for feedback. New features and fixes in the June 4 release The blue Ultimaker bar will stay fixed in the top of the page. When scrolling up it will not re-appear in your screen. Print card representation is improved, it now shows the picture selected as main picture and it shows how many pictures are uploaded for the print too Text editor optimization. It now scales automatically, and can be adjusted manually as well. We also changed the font and color to improve readability. Moderators can select a best answer when the OP neglects or forgets, so we can help better to keep information organized. You will thank us when you are looking for an answer Auto generate clickable URL's and embedded YouTube / Vimeo videos Bug-fixes, like no flickering in the text editor when at max size and double click 'post comment' results in 2 posts. Minor visual fixes Fixed migrated HTML content, if you still see some old HTLM, please let us know! When opening a new tab from the white bar Community | Forum | Prints | People it won't refresh your previous tab and won't make you lose content. A quick win in the information density like mentioned above. We believe, although it is not there yet, it is a big step forward. The forum looks much more vivid, alive and accessible already. In this quick win, the button X days ago in forum overview is linked to the last post. Download issues for Cura are resolved. Users who had problems should be able to download Cura again. On the community dashboard page we will now stack replies from the same thread, so we can offer a higher variety of threads on the same page. Looking forward to hearing what you all think, I for one am looking forward to a bright future. Let this be the first step. For a glance into the future, please check out the improved lay out here!
  16. Hi Korneel, Thank you for your post. Sounds like a great idea! Could you send me a concept of what you had in mind & what steps you wanted cover? Thank you!
  17. Hi Fatboy, Thank you for your email. Where did you buy your Ultimaker and where did you send your tickets to? Usually customers are happy when they receive their Ultimaker faster then expected, I am sorry to hear this makes you want to cancel your order. Of course, if there is anything we can do to help it would be our pleasure. Whether it is creating more insight in the current situation or cancel your order I am sure we can help! If you can give me some more information on your order & ticket I would be happy to help you out and move forward. If you prefer to send it to me in a DM that is fine too. Thank you for your time and looking forward hearing from you!
  18. SandervG

    Onderhoud UM2

    Wat bedoel je met je vraag / winkeliers? Als het gaat over resellen etc kun je me ook een persoonlijk bericht sturen
  19. I only realized in the last sentence that I wasn't dealing with spam I am not familiar with Urea. You could try to reach out to colorfabb too? They are pretty innovative with their filaments.
  20. SandervG

    Onderhoud UM2

    zo te horen had je een goede deal via marktplaats, mooi! Hier heb je een pagina over het bijhouden van je Ultimaker. (dit specifieke item gaat over de Ultimaker Original, maar hetzelfde geldt voor je Ultimaker 2). Hier heb je nog meer informatie over het onderhouden van je Ultimaker. Een onderhoudssetje is een goed idee! Op 15 juni is weer een ulti evening, we zouden evt een zakje voor je mee kunnen nemen?
  21. Het is geen 'officiële' pritt die bij de Ultimaker zit, maar een algemene 'gluestick'. Ik zeg meestal pritt omdat iedereen dan weet waar je het over hebt. Ik heb nog geen verhalen gehoord waaruit blijkt dat officiële pritt niet werkt, dus voel je vrij om het te proberen. Let er wel op dat je er niet te veel op smeert (meer is in dit geval niet beter), je nozzle kan het van je bed schrapen en dan kan het de nozzle verstoppen. Een dun laagje is meer dan voldoende.
  22. Hi Guys, The next Ulti-evening is coming up with a new revealing topic... The New Cura! Two of the main developers will join the Ulti-evening and give you a sneak peak in the New Cura. Are you eager to see what the fuzz is about? Come join us at protospace June 15th and learn more about it! After the presentation we can continue to debat over Cura and what the future holds for it. Date: 15-06-2015 Time: 17.00 - 22.00 Location: ProtoSpace, Utrecht 17.00 - 18.00 Arrival (bring your Ultimaker) and order food if you are hungry (€10) 18.00 - 18.30 Short introduction and food. 18.30 - 19.00 Presentation over Cura 19.00 - 22.00 Q&A See you then!
  23. Hi! Just to rule out any miscommunication, when I suggested to reduce the speed I referred to the printing speed, not travel speed. Printing speed is the speed your printhead moves at while extruding, traveling speed is the speed it travels at when, for example, crossing a gap (not extruding). Travel speed at 150mm/s is ok. @mfknjohn, could you also upload a picture of the model you are trying to print?
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