SandervG

Hi Guys, small update: Most likely in July we will get to see some improvements again I will keep you all informed, thank you for your commitment!

You see, we're not that bad Good to hear it got solved! If you need any guidelines, we wrote down a guide to help you out!

Thanks for understanding, happy to give you the insights. If you want to see a more detailed list of what will be fixed, added and improved see 'The future'.

There are a few possibilities, like a deleted reply, an unapproved reply or spam which may trigger a notification. Like UltiArjan says, it is on our list to fix. Our apologies for the inconvenience!

Usually you should receive a reply pretty fast. Where did you send it to? I would be happy to reach out to them, if you send me some details on what you send and to whom and when Send it to me in PM. Thanks!

@cloakfiend, let me check with our support-team and I will have someone reach out to you. Can you send me your ordernumber and email in a DM? Thank you!

That is impossible to say, it depends on a variety of influencers like the amount of retractions, the print temperatures, the choice of filaments, the overal global time it is being used and overal time it sits idle. Edit; missed these last comments. George already got you covered

Hi Danilius, I am sure you are in good hands with GB, they are great guys and really care about service! If you need any further help please let me know, happy to help! The teflon was only considered a consumable later after talking and listening to our community and for that reason we are now shipping an extra teflon with each Ultimaker 2 Family. If you didn't get it when you received your order (if you got yours before that decision), and you are in need of a new one we will make it right with you

Hi @chitii, thank you for your message. I am just going through the unanswered questions and see you haven't yet gotten a reply. Do you still need help? Please let me know and I would be happy to help

@sandervg as long as I can have lists - oh, and lists of what has happened since my last visit Thanks, James On it!

The answer can be found here

I assume you refer to the maintaining your Ultimaker theme? I would love to! First I will talk it over with my colleagues which whom we usually decide the topics on. We don't want it to interfere with plans that already exist. We will reach out to you when we are all on the same page. It may be a few days tho, so please have some patience with us

Well, you may get to know some new interesting people this way Plenty of them over here! I don't think we are over customizing it. One safety feature being if you don't want to customize it, leave it like it is. Just some basic things you can adjust, and we will clearly explain to you what these are and how to do it. Let us know what you think of the new design and UX on The Future post It will help us make the best decisions.. it will allow you to make decisions.

Lol! Thats reinsuring Where did you find that? Everything works for me.

Very cool idea and very well executed!

Me too, these ghost notifications are still under investigation. Thanks for sharing.

Lol, that is very awesome!!

It has always been a little bit of both Cheers, you too!

... I think so In my defense, it is almost 11pm .. does that count for something?

Hi Blizz, Like @theDeugd says (and is shown in image 1 and 2), there is definitely a 'mark all is read' option. I am very sorry to hear we come across as 'lazy', I would have hoped by now we would have made a different impression.. You can still look at the overview by clicking 'topics' and you have the mark on the left. That is valuable, no? Plus the filters offer you a lot of options too! Anyway, we will take your advice at heart and see if we can add it on the categories too. Would you happen to have a suggestion on how?

Thank you, and thank you all for sticking with us! I am sure we will get there @stu_le_brew, have you also checked out The future? What do you think? @shurik, like @theDeugd said, we are planning on revising the amount and selection of sub-categories too. Let us know if you have any thoughts or suggestions! Chat is on our list to look into what is possible, as you may understand it was not on our #1 right now.

@Jeex, definitely, if you can carry it. You will see that a lot of people will bring their Ultimaker. ..I specifically know of a very awesomely modified one 8)..

Hi lars86, Thank you for your message. Sorry to hear your idea is not being acted upon. It would be an improvement for sure, but currently we are also working on The New Cura which keeps our dev. team very busy. So even though it would be an improvement, it may not receive our priority right now like BagelOrb says. Since Cura is open source, perhaps you could be part of the solution?

We are looking in what sets off these ghost notifications and will fix them as soon as we know. Thank you for mentioning this. Please keep up your involvement, it is much appreciated!