Jump to content
Ultimaker Community of 3D Printing Experts

Latest firmware with 15.06 not updating my UM2


Phalconheart

Recommended Posts

Posted · Latest firmware with 15.06 not updating my UM2

I've been trying to update my firmware using Cura 15.06 using:

>Extentions>Firmware>Udate Firmware

but nothing happens other than the progress dialogue box opens saying that "this may take a while" but I've left it going for over 5 hours and no progress bar moves.

When I close it and close Cura, I get a pop up titles Erros in 'Cura.exe.' with the message "See the logfile 'C:\...\Cura.log' for details". Funny thing is, I went there and there isn't any "Cura.log" file at all.

Can anyone shed some light on this issue?

Thanks.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    edit. I read 15.02 in the post and I see now that you wrote 15.06 in the title. I'll have to check the proper setting in .06.

    edit2: Ok, doesn't look like that setting is added yet to the new cura... I don't really think anything has changed much in the firmware between 15.04 and 15.06 so if you really need to update, go with the "old" version of cura.

    Have you installed the Arduino drivers? It's a a pre-selected option during the installation of cura.

    Does it show up in the Device Manager in Windows? You should find it under the Ports section and there will be a number there showing which port it's emulating. Try selecting this number in the communication settings via "Machine->Machine settings" and then try updating again.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    I have the exact same problem. I checked device manager and the machine is showing as Arduino Mega 2560 (COM4). Troubleshooting from earlier versions suggested putting in the COM port, but I can't find any such setting in this version of Cura.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    Hi IRobertl,

    Thanks for pointing out my typ-o. I did mean 15.06 (the latest at this point). I do remember reading somewhere during installation that in order to use some of the features of the new Cura, we would have to update our firmware no?

    Yes I've installed the drivers during initial installation and it does show up in my device manageer on COM4.

    5a330f3d3b9ac_devicemanagercapture.thumb.jpg.c79147bc4784a3353a8f32638d10b441.jpg

    See capture.

    The new Cura doesn't have the "Machine->Machine settings" option that you mentioned. It only has "Machine>Configure Printers" which doesn't have an option to specify a COM port.

    The printer does seem to be plugged in properly because when I start Cura while it's plugged, the printer "blinks" on and off.

    thanks,

    5a330f3d3b9ac_devicemanagercapture.thumb.jpg.c79147bc4784a3353a8f32638d10b441.jpg

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    Would be interested in this also, have updated to 15.04 from .02 but not able to go to 15.06. Install is fine on the PC but firmware just sits and seems to do nothing.

    I waited just over an hour before aborting, don't suppose there is any relationship to older versions of the UM2, mine was one of the very early machines.

    thanks

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    I met this problem too.

    I'm using 15.02 before.

    After installing 15.06.01, can't update firmware.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    Just get some error log from Cura.log:

    Exception in thread Thread-10:

    Traceback (most recent call last):

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\avr_isp\stk500v2.py", line 29, in connect

    self.serial = Serial(str(port), speed, timeout=1, writeTimeout=10000)

    File "c:\dev\python34\lib\site-packages\serial\serialwin32.py", line 38, in __init__

    File "c:\dev\python34\lib\site-packages\serial\serialutil.py", line 282, in __init__

    File "c:\dev\python34\lib\site-packages\serial\serialwin32.py", line 66, in open

    serial.serialutil.SerialException: could not open port 'COM3': PermissionError(13, 'Access Denied', None, 5)

    During handling of the above exception, another exception occurred:

    Traceback (most recent call last):

    File "c:\dev\python34\lib\threading.py", line 921, in _bootstrap_inner

    File "c:\dev\python34\lib\threading.py", line 869, in run

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\PrinterConnection.py", line 140, in _updateFirmware

    programmer.connect(self._serial_port)

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\avr_isp\stk500v2.py", line 31, in connect

    raise ispBase.IspError("Failed to open serial port")

    USBPrinting.avr_isp.ispBase.IspError: 'Failed to open serial port'

    Exception in thread Thread-7:

    Traceback (most recent call last):

    File "c:\dev\python34\lib\threading.py", line 921, in _bootstrap_inner

    File "c:\dev\python34\lib\threading.py", line 869, in run

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\PrinterConnection.py", line 140, in _updateFirmware

    programmer.connect(self._serial_port)

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\avr_isp\stk500v2.py", line 46, in connect

    if self.sendMessage([0x10, 0xc8, 0x64, 0x19, 0x20, 0x00, 0x53, 0x03, 0xac, 0x53, 0x00, 0x00]) != [0x10, 0x00]:

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\avr_isp\stk500v2.py", line 143, in sendMessage

    return self.recvMessage()

    File "C:\Program Files (x86)\Cura_15.06.01\plugins\USBPrinting\avr_isp\stk500v2.py", line 151, in recvMessage

    raise ispBase.IspError("Timeout")

    USBPrinting.avr_isp.ispBase.IspError: 'Timeout'

    It's just COM3 according Device Manager.

    I ran cura.exe with administrator privilege.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    I "may" have found a workaround but I'm not sure how to check the firmware version running on my UM2.

    I started Cura 15.02.1 which was my previous version then I selected "install custom firmware" from the menu. I then pointed to the firmware file:

    \Cura_15.06.01\resources\firmware\MarlinUltimaker2.hex

    I assume this is the firmware file it would have installed if it would have worked in the new Cura. The installation process went fine. I will check to see if my UM2 works fine later tonight.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    I "may" have found a workaround but I'm not sure how to check the firmware version running on my UM2.

    I started Cura 15.02.1 which was my previous version then I selected "install custom firmware" from the menu. I then pointed to the firmware file:

    \Cura_15.06.01\resources\firmware\MarlinUltimaker2.hex

    I assume this is the firmware file it would have installed if it would have worked in the new Cura. The installation process went fine. I will check to see if my UM2 works fine later tonight.

     

    You are clever!

    I think this will work.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    Could you make a github issue about this (or check if there already is one)? This helps keeping track of issues.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    Could you make a github issue about this (or check if there already is one)? This helps keeping track of issues.

     

    Someone already post the issue here:

    https://github.com/Ultimaker/Cura/issues/122

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    Could you make a github issue about this (or check if there already is one)? This helps keeping track of issues.

     

    I'm not sure what a "github issue"is. Was that directed at me?

    By the way, my workaround really seemed to work fine. I don't seem to be experiencing any issues since I've update the firmware using the workaround.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    I had the same problem with 15.06.01 but the latest 15.06.02 worked just fine.

  • Link to post
    Share on other sites
    Posted · Latest firmware with 15.06 not updating my UM2

    The source code is hosted at github, which also has a rudimentary issue tracker (Sort of a forum). You can find it at https://github.com/Ultimaker/Cura/issues

    We fixed quite a bit in the latest release, so always check if you have the most up to date version.

  • Link to post
    Share on other sites

    Archived

    This topic is now archived and is closed to further replies.

    ×
    ×
    • Create New...