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(edited)
· Ultimakers problematic aftersales support
Yea Ultimaker wasn't fast when it was possible to order from them, except for some key components they could take 2-4 weeks to prepare an order.
@jenschr the thing is that for the parts you needed SHOULD be available. But for example you could just not buy the Ultimaker version of the controller and get a much cheaper panel to control the UMO (same connectors plug, and you can print your own case), is called 'RepRapDiscount Full Graphic Smart Controller' and it use to cost 25€ or so, you only need a new firmware that, for example, you could build it for your UMO on the fantastic @amedee firmware builder https://bultimaker.bulles.eu
The thing is, that the Ulticontroller comes with the UMO+ and it should be available to buy, at least the board without the wood case (that you could also design your own).
I get your pain, and I'm here just to try to help users (and because I lov 3dprinting). So, get a reprap discount full controller, or, ask to your reseller for the ulticontroller board, alone, they MUST, have it, or be able to order it by their internal channels, the part number is 1146 Ultipanel Rev 1.1 like the UMO+ github shows https://github.com/Ultimaker/Ultimaker-Original-Plus/tree/master/1146_Ultipanel_Rev_1.1
UMO+ and UMO use the same ultipanel, and with a custom firmware both can use the Cheap Reprap controller (has also SD Card and buttons etc). So hopefully with this you can get your printers working!
Posted
· Ultimakers problematic aftersales support
Yeah. I picked up a SD slot from Farnell along with some other stuff. Easy to solder on/off with a hot air gun. Crea ended up cancelling and refunding my order. I contacted my local distributor and they have promised to get one for me (but I'm still waiting for it).
Posted
· Ultimakers problematic aftersales support
While the upgrades/add-ons for the Ultimaker original has been discontinued you should still be able to get the spare parts through your local reseller. The Ultipanel rev1.1 is product no 1146 for ease of communication.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
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neotko 1,417
Yea Ultimaker wasn't fast when it was possible to order from them, except for some key components they could take 2-4 weeks to prepare an order.
@jenschr the thing is that for the parts you needed SHOULD be available. But for example you could just not buy the Ultimaker version of the controller and get a much cheaper panel to control the UMO (same connectors plug, and you can print your own case), is called 'RepRapDiscount Full Graphic Smart Controller' and it use to cost 25€ or so, you only need a new firmware that, for example, you could build it for your UMO on the fantastic @amedee firmware builder https://bultimaker.bulles.eu
The thing is, that the Ulticontroller comes with the UMO+ and it should be available to buy, at least the board without the wood case (that you could also design your own).
I get your pain, and I'm here just to try to help users (and because I lov 3dprinting). So, get a reprap discount full controller, or, ask to your reseller for the ulticontroller board, alone, they MUST, have it, or be able to order it by their internal channels, the part number is 1146 Ultipanel Rev 1.1 like the UMO+ github shows https://github.com/Ultimaker/Ultimaker-Original-Plus/tree/master/1146_Ultipanel_Rev_1.1
UMO+ and UMO use the same ultipanel, and with a custom firmware both can use the Cheap Reprap controller (has also SD Card and buttons etc). So hopefully with this you can get your printers working!
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SyntaxTerror 344
Unless I'm missing something, the SD card slot listed in the BOM should be available from Mouser for immediate dispatch.
P/N 798-DM1B-DSF-PEJ82
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jenschr 6
Yeah. I picked up a SD slot from Farnell along with some other stuff. Easy to solder on/off with a hot air gun. Crea ended up cancelling and refunding my order. I contacted my local distributor and they have promised to get one for me (but I'm still waiting for it).
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johank 7
While the upgrades/add-ons for the Ultimaker original has been discontinued you should still be able to get the spare parts through your local reseller. The Ultipanel rev1.1 is product no 1146 for ease of communication.
https://github.com/Ultimaker/Ultimaker-Original-Plus/blob/master/1146_Ultipanel_Rev_1.1/B1146-Z1P-A.PDF
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