Screen corruption with 3.2 on Mac

[Julian7 1]

I have just downloaded 3.2. Running on MacBook with latest MacOS. The text on the right of the screen is corrupted. See attached image.

 

Any ideas?

 

Julian

[TwoWeims 0]

Same here...

 

  Model Name:    MacBook Pro
  Model Identifier:    MacBookPro11,3
  Processor Name:    Intel Core i7
  Processor Speed:    2.5 GHz
  Number of Processors:    1
  Total Number of Cores:    4
  L2 Cache (per Core):    256 KB
  L3 Cache:    6 MB
  Memory:    16 GB
  Boot ROM Version:    MBP112.0142.B00
  SMC Version (system):    2.19f12

 

Intel Iris Pro:

  Chipset Model:    Intel Iris Pro
  Type:    GPU
  Bus:    Built-In
  VRAM (Dynamic, Max):    1536 MB
  Vendor:    Intel
  Device ID:    0x0d26
  Revision ID:    0x0008
  Automatic Graphics Switching:    Supported
  gMux Version:    4.0.8 [3.2.8]
  Metal:    Supported, feature set macOS GPUFamily1 v3
  Displays:
Color LCD:
  Display Type:    Built-In Retina LCD
  Resolution:    2880 x 1800 Retina
  Framebuffer Depth:    24-Bit Color (ARGB8888)
  Main Display:    Yes
  Mirror:    Off
  Online:    Yes
  Rotation:    Supported
  Automatically Adjust Brightness:    No
 

[nallath 1,104]

Have you updated your drivers?

[Julian7 1]

Which drivers? MacOS is completely up to date. What other drivers are there which would affect the display?

 

Julian

[ahoeben 1,766]

This seems to affect a fair amount of OS X users, but unfortunately I have not been able to reproduce it on my wife's late 2015 macbook pro with OS X 10.13, or on a virtual machine hackintosh. That make it hard to figure out why this is happening.

[Julian7 1]

Mine's a "MacBook Pro (Retina, 15-inch, Early 2013)". MacOS High Sierra 10.13.3.

 

 

[neotko 1,417]

5 hours ago, nallath said:

Have you updated your drivers?

 

That’s the best joke ever hahaahahahah OSX hahahahahahaha

 

This made my day XD

 

Any chance of launching anything to generate a debug file so this issue can be fixed? Was on 3.1 beta, then fixed, now back again

[jgrp 0]

Same issue here.

 

macOS 10.13.3

 

Hardware Overview:

  Model Name:    MacBook Pro
  Model Identifier:    MacBookPro11,3
  Processor Name:    Intel Core i7
  Processor Speed:    2.6 GHz
  Number of Processors:    1
  Total Number of Cores:    4
  L2 Cache (per Core):    256 KB
  L3 Cache:    6 MB
  Memory:    16 GB
  Boot ROM Version:    MBP112.0142.B00
  SMC Version (system):    2.19f12
 

 

NVIDIA GeForce GT 750M:

  Chipset Model:    NVIDIA GeForce GT 750M
  Type:    GPU
  Bus:    PCIe
  PCIe Lane Width:    x8
  VRAM (Total):    2 GB
  Vendor:    NVIDIA (0x10de)
  Device ID:    0x0fe9
  Revision ID:    0x00a2
  ROM Revision:    3776
  Automatic Graphics Switching:    Supported
  gMux Version:    4.0.8 [3.2.8]
  Metal:    Supported, feature set macOS GPUFamily1 v3
  Displays:
Color LCD:
  Display Type:    Built-In Retina LCD
  Resolution:    2880 x 1800 Retina
  Framebuffer Depth:    24-Bit Color (ARGB8888)
  Main Display:    Yes
  Mirror:    Off
  Online:    Yes
  Rotation:    Supported
  Automatically Adjust Brightness:    No

 

[ctbeke 133]

Can't reproduce on my Mac either (MacBook Pro 13'', latest OS version).

[nilrog 103]

So of all the ones that has chimed in to this thread...who uses a retina MacBook and who does not?

 

I see retina screens in use by the ones who reported issues and they also included their system info. But those who says "it works" have not posted if they have a retina screen...nor have they included their system info.

[ahoeben 1,766]

The macbook pro I tested on does have a Retina screen, but does not reproduce the issue. I tried different resolutions too (best for this device, more space, etc)

[ChrisRiddell 13]

Tested on my Macbook Pro 2016 up-to-date OSX and not seeing this issue.

[Msuurmond 28]

We made a test version, it includes some bug fixes and a possible fix for the garbled texts. We have tested this version, but not extensively.

 

The download location is from my personal could storage, since we don't have another way to distribute 'daily' builds (yet).

 

Could you try Cura 3.2.1: https://stack.mybacklog.info/s/MgLnKXLL0P9ro4M ? 

Edited February 9, 2018 by Msuurmond

[Julian7 1]

Happy to try it but please can someone confirm that this is genuine. It isn't on the Ultimaker web site. I don't know what stack.mybacklog.info is. I'm afraid I'm new to this forum and don't know who the people are either. Can I trust this download?

 

Julian

[Msuurmond 28]

1 minute ago, Julian7 said:

Happy to try it but please can someone confirm that this is genuine. It isn't on the Ultimaker web site. I don't know what stack.mybacklog.info is. I'm afraid I'm new to this forum and don't know who the people are either. Can I trust this download?

 

Julian

It is not an official version, but it has the fixes for the garbled text in it (at least we hope). The download location is from my personal 'cloud' folder, if you trust me/us that is something you need to decide for yourself.

[nallath 1,104]

On 08/02/2018 at 4:12 PM, neotko said:

 

That’s the best joke ever hahaahahahah OSX hahahahahahaha

 

This made my day XD

 

Any chance of launching anything to generate a debug file so this issue can be fixed? Was on 3.1 beta, then fixed, now back again

Thanks for being a constructive member of the community!

[neotko 1,417]

44 minutes ago, nallath said:

Thanks for being a constructive member of the community!

 

Where’s the issue there Nallath?

 

My joking about updating drivers on a osx? (Osx ain’t windows)

 

Or me asking for a feature to create a debug file so future graphical issues can be debugged better and easier by Cura team?

 

[jgrp 0]

4 hours ago, Msuurmond said:

We made a test version, it includes some bug fixes and a possible fix for the garbled texts. We have tested this version, but not extensively.

 

The download location is from my personal could storage, since we don't have another way to distribute 'daily' builds (yet).

 

Could you try Cura 3.2.1: https://stack.mybacklog.info/s/MgLnKXLL0P9ro4M ? 

 

Unfortunately, garbled text issue is still there using 3.2.1.  No change for me a least.  Thanks.

[Julian7 1]

@Msuurmond I have tried the 3.2.1 version and the problem with text corruption on the screen is still present.

 

Julian

[LazaroFilm 0]

Hi, tired the 3.2.1 version, the bolded text is now clear but the regular text is still all wonky. 

[Msuurmond 28]

This is a long shot, but could you try this version: https://stack.mybacklog.info/s/dr4Dwy2lr4tNE0q

[Julian7 1]

Just the same as before. Not fixed. Sorry

 

Julian

[Msuurmond 28]

1 hour ago, Julian7 said:

Just the same as before. Not fixed. Sorry

 

Julian

I just changed the last part of the custom settings back as it was on 3.1, last try: https://stack.mybacklog.info/s/LDltcUP2BXur7AZ

[TwoWeims 0]

That fixed it for me. Everything is readable now.

[TwoWeims 0]

I think it may have been something on my system, though.  I have migrated my system using migration assistant from a dying 2008 mac pro to a 2017 iMac since my original post.

Maybe whatever was causing the issue was left behind in the corpse...