Cura 5 simply doesnt open after install (resolved)

[lfraga172 0]

Hi folks! Someone can help pls? Installed Cura 5.0 some times, but it simply doesnt open... Windows doesnt show any errors or msgs... Any idea what could be?

 

Tks and brgds

 

Leo Fraga

Edited April 25, 2022 by lfraga172

[nallath 1,104]

Not without any log files, sorry! We really need those to figure out what is going on

 

[lfraga172 0]

I changed the instalatation directory and it works... tks!

 

[ahoeben 1,770]

It would be really helpful if you could let us know what installation directory you used previously (which did not work) and what you changed it to (so it now works correctly). That way we might be able to fix issues for others who have the same issue you had...

[claryda 0]

The same thing happened to me on Windows 10 Pro 21H2. Cura originally installed in the "C:\Program Files\Ultimaker Cura 5.0.0" and it would not start. I uninstalled and reinstalled to "C:\Ultimaker Cura 5.0.0" and it worked perfectly.

[cbfasi 0]

Had same problem here.

 

Tried install in "c:/Program Files/Ultimaker Cura" ... ran in task manager but nothing else...

re-installed in "c:/Ultimaker Cura" and its worked..

[surness 0]

So i ran into this exact problem and tried installing it to "c:/Ultimaker Cura" instead, that did not work, found out in another forum it is being messed with by my multiple displays, it was trying to open on the right display instead of the middle one(main). I just changed the main display to the one cura was trying to open on(right) and BAM it opened just fine. But once its open make sure to go to settings>general and uncheck "restore window position on start" before changing your main display back to normal position.

[TMan4557 0]

I am having the same issue of launching Cura v5.1 and getting the locked up white screen of death!  I tried the above suggestions, for the most part it worked until it came time to "sync" the the white screen of death. I searched for log files and only found 2.

 

I am running Windows 11 Pro with 64Gb Ram and a Ryzen 9 CPU.

[mynir 0]

Hi Guys,  I'm having the same problem on my MacBook Pro.  Installed but it will not launch.
I'm going to remove then reinstall to see if that helps as it looks like this may have assisted others then I'll report back with log files etc.

[Dustin 30]

4 hours ago, mynir said:

Hi Guys,  I'm having the same problem on my MacBook Pro.  Installed but it will not launch.
I'm going to remove then reinstall to see if that helps as it looks like this may have assisted others then I'll report back with log files etc.

Sorry your having this issue.
Have you checked the operating system requirements for UltiMaker Cura?
The release of 5.x series saw a change in OS requirements.
https://support.makerbot.com/s/article/1667337917781

[f95p 0]

Glad I ran across this thread!

I just upgraded from Cura 4.8.2 to 5.2.2 and, upon startup, the get started splash would not let me click the button.  From this thread, I uninstalled from C:\Program Files\UltiMaker Cura 5.2.2 and installed to just C:\UltiMaker Cura 5.2.2.  Success!  I was able to click the get started button on the initial splash!

 

Windows 10 64 bit as mentioned in the requirements.

[zanderwel 0]

Running Windows 10 Home 64bit and none of the suggestions on this thread work for me. 

I'm running 3 monitors. When I disable two, I can open Cura 5.2.2 fine, and this seems to be the only way to open it. However, I can then re-enable my other two monitors after opened it with only one enabled, and move the program to any monitor I want without issue. Maybe this is already known but I haven't read about anyone reporting this scenario so I figured I'd add.