The frame is only made of flat panels. It can be perfectly square but the rods/pulleys/belts/bearings can be misadjusted or damaged and can cause problems like you're describing. I wouldn't apply force trying to straighten anything out, because usually you only need tools to make adjustments to these machines.
And like @xeno suggested, post some pics of print failures!
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xeno 108
To get e better idea what is going wrong, please post some images of the failures.
it might be totally unrelated to the frame
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