Jump to content
ScanHD

WiFi Greyed out on Ultimaker S5

Recommended Posts

Posted (edited) · WiFi Greyed out on Ultimaker S5

I just went to update the firmware on my new S5 and found that the wifi option and settings are greyed out. It used to work, but now i cant get into it.

 

can anybody help?

15523926306956281750702686647175.thumb.jpg.1c59e3d50677062b647eb407f969a34a.jpg

 

 

Edited by ScanHD

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5

Its hard to se on the picture. But is you ethernet on? if so then the wifi will be grayed out, but if you click it it will turn off the ethernet and connect to the wifi.

 

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5

What firmware are you on? have you done an update before or is it the one it was shipped with. when i first got my s5 the wifi was unreliable to say the least. so I dit an update using the ethernet (don't know if you have that possibility) but after that update it has worked since. 

 

ps. have you tried turning off and on the printer, might help. 

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5

im on firmware 5.1.7 and i installed this previously

the wifi used to work for sure as i was sending prints via wifi a few weeks ago

i have never used ethernet as i don't have a router close-by.

yes i've tried everything, including re-installing the current firmware.

 

Thanks

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5

You can try a factory reset, as the last idea - I don't know if it really helps.

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5

@ScanHD Can you please DM me the logs of your printer? I would like to see what is happening in your case and see where we can help. You can also email them to w.elfring@ultimaker.com

Settings -> Maintenance -> Diagnostics -> Save log files to USB

 

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5
5 hours ago, WesleyE said:

@ScanHD Can you please DM me the logs of your printer? I would like to see what is happening in your case and see where we can help. You can also email them to w.elfring@ultimaker.com


Settings -> Maintenance -> Diagnostics -> Save log files to USB

 

 

i will do this when the current print finishes in about 28hours

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5

Saving the log file is the best solution because then UM has a chance to catch a possible bug. 

Share this post


Link to post
Share on other sites
Posted · WiFi Greyed out on Ultimaker S5
On 3/13/2019 at 8:14 AM, WesleyE said:

@ScanHD Can you please DM me the logs of your printer? I would like to see what is happening in your case and see where we can help. You can also email them to w.elfring@ultimaker.com


Settings -> Maintenance -> Diagnostics -> Save log files to USB

 

you have mail!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 17 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!