It's the same for me. I also ordered and paid my UM2 on 20th of September (order no.: R803175646) and have the state of my order still set to "Complete", "Paid" and "Ready" and no shipment notification yet.
So i opened a support ticket to sales yesterday to aks, when i can expect my order to ship. I haven't got an answer yet, but i'm hoping that Ultimaker is working harder on their support side of things and i will have some insight today.
Best regards
Neni
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Hi Sander. Just checked my order R868443350 status and my Ultimaker 2 has not been shipped yet.
I understand that my order was scheduled to be sent early this week (based on your past response). At this moment (thursday november 7, 7:07 pm your time zone), my order appears READY but not SHIPPED.
What happened this time?
I was one of the first to buy the U2 on september the 20th. This is frustrating!!!
Cesar
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