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MariMakes

Team UltiMaker & Admin
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Everything posted by MariMakes

  1. @GregValiant, What you are seeing might be undesired but also seems a setting/model issue. 🤔 I can also have the support generated correctly if I increase the Support Horizontal Expansion a little: Do you have another model that also shows this behavior? @mrender We introduced a small change to the zseam, that might be causing that. It seemed to only improve the zseam, but your report makes it seem it's not the case. Do you have a project file that displays this behavior so we can do some more troubleshooting? @AndyHazz, Your issue was reported internally aswell, and should be fixed in the stable with this PR. I'll add your model as a testcase! Thank you 😊 @UltiSpangler, I love your dedicated research. I'll make sure to share your insights with the team to see if it's something that can be improved.
  2. Ah! Then it might be: https://github.com/Ultimaker/Cura/issues/16941 The proposed fix is a band-aid, but since we've had multiple reports it might be worth taking another look. Thanks for the updates 💪
  3. Hey @Gero and @PaulKuiper, I split off your discussion on wall ordering settings, to keep the focus of the original thread on newly introduced bugs. Good luck with troubleshooting ❤️💪
  4. Hi all, I'm keeping a close eye on the feedback for the team to resolve. @Dadkitess We've done more than just changing the values of the speeds. The Gradual Flow plug-in will also gradually increase and decrease the speed making it easier for the printer to handle the sudden changes and reducing the ringing that comes from jerking the printhead around. Settings like Small Top/Bottom Width, Top Surface Inner/Outer wall Speed/Acceleration/Jerk, and changes like these all help to make motions more smooth facilitating the speed. @Gero The default "outside to inside" wall ordering is defined by our print experts and they believe it's the best for the applications that are being tested. I believe I mentioned a workaround before where you can set the setting by default, you can also use profiles to keep track of your favorite settings. I invite you to try out the new settings and let us know if you see ways to improve them. @GregValiant We did do an update to that printer preferences window, so your bug must have snuck in there and the misnaming has us a bit worried so we'll dive into that ASAP because that might break future upgrades. @LePaul Oh! That must have fallen off our checklist. I raised it with the team and it should be resolved now. ~ Please give it ~30 minutes to show up Thanks for raising your issues!
  5. Hey @dubbeltrubbel, I split your issue from the Beta release thread because I believe it might be slightly different since you've reported this before as well. I have a couple of questions to narrow it down. Do you have multiple monitors? Does Cura start if you disable one of the monitors? Do you have two monitors placed above each other? Can you try this workaround from the community? https://community.ultimaker.com/topic/42633-cura-522-stopped-working/#comment-318105 Do you have GPU Tweak OSD overlay enabled? Does Cura start if you disable that software? Do you have a Ryzen Graphics card? Can you try this workaround? https://support.makerbot.com/s/article/1667412437627 Do you have the Nahimic audio enhancement service enabled? Can you try this workaround? https://github.com/Ultimaker/Cura/issues/12102#issuecomment-1157907665 Are you the Administrator on your device? Could you try to right-click the shortcut and "Run as administrator"? If the answer is not here, just let us know and we'll help with troubleshooting. Sharing your logs would be most helpful here. You can find your log file here: Windows: %APPDATA%\cura\<Cura version>\cura.log or usually C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log MacOS: $USER/Library/Application Support/cura/<Cura version>/cura.log Ubuntu/Linux: $USER/.local/share/cura/<Cura version>/cura.log
  6. Hey @mrender, The brim distance broke for per model settings broke in Cura 5.3 with the introduction of the dual extrusion brims. 😥 You can read more about it here. https://github.com/Ultimaker/Cura/issues/14862 It's still something we want to fix, but it's a bit harder than expected.
  7. Hey @Cuq and @Aldo, I was under the impression that the nightlies were hidden until we had a changelog, instructions, and a theme in place. Must have been a mistake. Let me doublecheck with the team.
  8. Hey @Gero, There will indeed be an update on the wall ordering, one contributed by the community. You can find it here. If you don't feel like making a profile to change just this setting, you can change the default for your set-up. The default for the Wall ordering setting lives in ultimaker.def.json and is called inset_direction. If you believe it should always be the other way around you can update the default to "inset_direction": { "value": "'inside_out'" }, But be sure to make a backup if you change this because it might break some upgrade flows in the future if you install a new version of Cura and I don't want you to lose your settings. You can read more about them here: https://support.makerbot.com/s/article/1667412704080
  9. Hey @Gero and @Dadkitess, I don't influence the release schedule, but most of the reported issues in this list have a fix lined up for the upcoming 5.5 or have a workaround. Can you let me know what is blocking you? Perhaps I can help you out. 🤷‍♀️
  10. Hey @hayespa, Welcome to the UltiMaker Community 🎉 I split your issue from the thread because it needs more attention. The only Memory Leak that's know to us is https://github.com/Ultimaker/Cura/issues/11608 To learn better about what's slowing your software down, could you install a plug-in that performs more extensive logging? You can download it here: https://marketplace.ultimaker.com/app/cura/plugins/UltimakerPackages/ExtensiveSupportLogging After it's installed can you.... Select Extensions Select Remote Support Start CPU profiler Repeat your steps to reproduce. Stop CPU profiler Select Save Remote Support Archive Go to the Marketplace Select the gear icon Uninstall Startup Optimiser Share the Remote Support Archive Zip file here in the community.
  11. Hey @vagredajr007, Did you try the USB workflow? Under Settings, Maintenance, you can find Import Material Profiles. If you have UFPs with new materials it will extract them from there. You can also sync materials with USB. You can learn more about the flows here: https://support.makerbot.com/s/article/1667412729968
  12. Hey @NcShadowNinja, Welcome to the UltiMaker Community 🎉 Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project.
  13. Hey @fc2kool, Thanks for the report. That's something I hadn't noticed before but can reproduce on our side. I'll bring it up to the team to see what they can do to improve it. @mech-thkoeln, So I'm a Windows user but I've been told that you can try to `apt install xdg-desktop-portal-gtk` You can set the `QT_QPA_PLATFORMTHEME `to one of the following values: - gtk2 - gnome - kde - qt5ct - xcb - xdgdesktopportal (current default). Or start the Cura AppImage with the argument `-platformtheme ` with one of the following: - gtk2 - gnome - kde - qt5ct - xcb - xdgdesktopportal (current default). There could be more, possible values are scattered over the internet; Feel free to complete this list. Can you let us know if that works for you? If that's not the case please let us know and we'll be happy to take another look.
  14. Hey @onsergey, Quick update, it should be resolved for the next release. A fix was made here. Thanks again for the report.
  15. Hey @LePaul, We made some improvements in Cura 5.3 for the Zseam. Could you check if you get the same result if you change the Seam Corner Preference to None? Hey @onsergey, Welcome to the UltiMaker Community 🎉 Thanks for your report 👍 It seems like you've uncovered a bug with the Sovol 2 machines. I'll bring it up to the team to see what they can do to fix it. I do have a workaround for you: 1. Go to C:\Program Files\UltiMaker Cura 5.4.0\share\cura\resources\definitions (if you are on Windows) 2. Find the SV02.def.json and open it with notepad/notepad++ (but in admin mode) 3. Remove the following line "prime_tower_min_volume": { "value": "((reveOrValue('layer_height'))/2" } 4. Open Cura again 5. Load and slice your file
  16. Hey @klickon, Welcome to the UltiMaker Community 🎉 This looks like a problem with underextrusion. It almost seems like the flow of the layer doesn't start. Have you considered adding a small block next to your primetower as long as your model to make sure that the primetower is longer and the material is primed? I've seen other people use that.
  17. Hey @jlspeeddragon, I can give you an update on these ones: Unable to select and open more then one file. - Should already be resolved for the next release here. Lay flat option located in the rotate tab. - This is not new behavior. Can you share why you think it should change? Can sometimes have minor conflicts with the custom cylindrical support extension. - It's hard to troubleshoot this without some more context but could also be related to the plug-in instead of Cura. Does not always arrange larger models correctly. Sometimes it will push one outside of the printing area instead of aligning them correctly int - We are aware of this issue and are tracking it here, Cura seems to have way too much emphasis on an object being in the center of the buildplate rather than making sure that all the objects fit.
  18. Hey @NotABot, Welcome to the UltiMaker Community 🎉 Your report reminds me of https://github.com/Ultimaker/Cura/issues/15886 Can you change the Support Distance Priority to Z Overrides X/Y? Does that resolve your issue?
  19. Hey @JTMD, I think I recognize what you are running into. Do you have a number of custom profiles and materials, some of them even synced to the printer? I have a similar set-up. If you are running the same version of Cura on both devices, you can make a back-up of the one that is most elaborate. Walk over to the other device, and restore the back-up on that device. That you have exactly the same configuration folder and all materials/printers/profiles/plug-ins will be matching. You can read more about them here: https://support.makerbot.com/s/article/1667412704080 And the next time you add a material or profile, you can just make a new back-up and do restore back-up on the other device. You can just use the UltiMaker account that you made for this forum, and the back-ups will be traveling with your account. There is also an offline version of this trick if you prefer, I can share that aswell. Can you try using back-ups and let us know if that works for you?
  20. Hey @newbiz, Welcome to the UltiMaker Community 🎉 Looking at your screenshots, 5.3.1 does have less support with the settings you selected. But I also believe that your printjob will fail with these supports if you actually try to print it. I expect that for this before and after picture they had to increase the support overhang angle to even get the printjob to print. There are also reports like these that it takes significant longer to remove the supports with the old tree supports. Does this help?
  21. @fc2kool I recognize the report about selecting multiple files. It's also been reported here https://github.com/Ultimaker/Cura/issues/15879, the team is aware of the issue, it's probably caused by upgrading the PyQT to solve some other issues, and introduced some speed improvements. Hopefully we can resolve it in the next release. @Henny30 Getting a setting to show up by default is actually quite complicated. You can read more about it here If you don't want to change it manually each time you might need to create a profile where this shows up. @Sertain Wow, that should be supported. Could it have to do something with your Minimum Support Area? If that's not it, Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project.
  22. Hey @mrb17, I recognize your issue. It looks like https://github.com/Ultimaker/Cura/issues/14983. That's a known issue but seeing the number of reports I'll raise it with the team again 🤞
  23. Hey @cgolchert, The Adaptive Layers are working for me in Cura 5.4. Do you have a project file for us that shows the problem? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project.
  24. Hey @Dadkitess, I split off your issue from the 5.4 beta thread because, as you mention yourself, it's more related to Cura 5.3. I agree that these kinds of surfaces are not ideal to be supported with tree support. I believe that if you use a finely tuned standard support, perhaps a pattern like Lines would help better here. Maybe there are other on this forum who have suggestions on how to print something like this
  25. Hey @hutch-e Welcome to the UltiMaker Community 🎉 I split your issue from the Cura 5.4 discussion because we need some more information. Because Ducktaping should not be part of your 3D printing process 🤔 I'll need a little bit more information from you. Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project. Do you have a picture of how your printjob failed? Thank you 🙏
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