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Ultimaker S5 - Crash after printing?

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Posted · Ultimaker S5 - Crash after printing?

Hi Ultimaker Community!


2 days ago I got my Ultimaker S5 Pro Bundle. A great printer but I already have my first problem.

The job was done and suddenly the printer crashed against the printed part.

The crash was so hard that even the glass plate was moved (see picture).

I don't understand why the printed part stays so close to the printing nozzle after the job is done.

Do you have some idea what went wrong here?

I don't expect this kind of failure for such an expensive printer.....

I'm a bit disappointed.




Ultimaker Crask.jpg

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    Posted · Ultimaker S5 - Crash after printing?

    It happened to me a few times. I had some print that curled up while printing/cooling (it was ABS if I remeber correctly). Every  time the printer printed a new layer it had to psh against the printed parts untile the glass moved from side to side. What I did was to improve bed adhesion so the printed parts do not curled up anymore and I slightly make the metal clip holding the print glass so they grip the glass more firmly. Since then no more of this issue.

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    Posted · Ultimaker S5 - Crash after printing?

    I was using PLA in this case. The adhesion to the glass was very good that's why it pushed the glass away. Maybe on the picture it looks like when the part was pushed away but it was not the case. The printed part wasn't positioned in the middle. The glass is sitting also very tight in my opinion. The position of the part was too high when the nozzle moved from the "front left" side to the "back right" of the printer. The part and the nozzle collided with an overlap of about 3 mm....

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