I had the same issue. By grasping the heater with locking pliers to avoid crushing it I was able to twist it to break it loose, and finally got it out. Perhaps a small amount of WD-40 could help loosen it up. (clean out thoroughly after).
In any case, when you assemble the next one, use some anti-seize compound on the heater and the sensor to keep the issue from happening again. I'm surprised that this apparently isn't part of the assembly procedure.
Perhaps this needs to be addressed by Ultimaker as an ISO 9000 quality issue...
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mnis 11
Hi
Wow, so deeply seated the sleeve of the sensor, which was not with me some time ago that way. :shock:
Is this Hotend totally broken, unusable?
For better work on HotEnd I would disconnect the wiring from the MotherBoard. :idea:
Make on the narrow side of the HotEnd carefully an additional hole (3 to 4 mm with a Dremel or Proxxon, for example) near the edge region of the sleeve. Separating regions of the hole, so that a U-shaped gap on the side is formed by a larger portion of the sleeve to be more accessible. The sensor is located at the back end of the sleeve. You can with a suitable screwdriver, then the sleeve near its opening to squeeze something, so this (preferably hot) can be pushed out.
:idea: Maybe it's possible without additional drilling. Pinching the sleeve edge a bit so you can pry it out with a watchmaker's screwdriver.
Temperatures above 260 degrees will destroy the sensor presumably, please use no small burner such as a storm lighter, this mistake I made once with mounted sensor. Maybe it works better with an adjustable hot air gun, soldering iron.
Markus
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