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Dustin

Team UltiMaker & Admin
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Everything posted by Dustin

  1. lol anything over a 9 is considered off the chart. so double digits is things are NOT okay.
  2. I would contact the reseller you got this from because you got the olimex board for a 3 not 3 extended.
  3. This is the UltiMaker 3d printers and UltiMaker Cura community.. Not really the best place to look for help with this kind of issue for your Flying Bear.
  4. Best place to look is always the UltiMaker Cura Marketplace. Looks like over a dozen options. https://marketplace.ultimaker.com/app/cura/materials?fillings=carbon_fiber&machine_variant=Ultimaker S5,Ultimaker S7&material_station_optimized=true&page=1&polymer_classes=copolyester,pa,pa_6_66,pa_6_69,pa12,pa6
  5. From what i can tell these logs are all for Dremel slicer not UltiMaker Cura. You will need to contact Dremel for help with that. As for running UltiMaker Cura it might be possible Dremel is using the same system directories as UltiMaker Cura (this has been noted to happen with other brands) which corrupts the UltiMaker Cura files. UltiMaker and most of the community here isn't able to offer much advice for unofficial releases of UltiMaker Cura.
  6. it sounds like you have interference despite having decent scores. Considering you have replaced the fan, i would make sure you have not accidentally smashed wires in the printhead. Smashed wires cause noise that messes with the sensor.. sometimes these need to be replaced sometimes simply correcting the routing of the wire will fix it. I understand UltiMaker was out of stock on fans for a few weeks. But if you self sourced the fan, please ensure its the same model. A similar fan for example from amazon will usually not work and generates interference with the sensor readings. Beyond that I would recommend following the final steps at the bottom and contacting support with your log files etc as they can often help find issues or errors. UltiMaker does not provide formal support via the community, but I wanted to make sure information here was accurate and not misleading. Improperly troubleshooting the issue can endup more costly than it needs to be.
  7. not sure why you replaced the capacitive board.. unless the wires were damaged or a flooded printhead damaged it.. the issue is almost never related to that part.. the true sensing is up in the printhead pcb.. the capacitive board is more of a "antenna" to over simplify it. Looking at how dirty beadsters printhead is inside.. and the fact that the fan sticker is some reason on the outside of the printhead makes me think the fan is too dirty or even damaged.. If that fan is not running at spec it can cause issues with active leveling. People often overlook the support article for this.. but statistically it resolves a significant majority of issues. https://support.ultimaker.com/s/article/1667410781005 It is common people skip steps on this article and its usually those cases where what they skipped was the issue.
  8. Actually now you're wrong as well. While you are correct about the UMO, UM2, UM2+. The UltiMaker 2+ Connect runs a dual microcontroller system. The motion board is still powered by the ATMEGA but the parent controlling system and what drives the display and networking is indeed a linux based system powered by an onion module. The ATMEGA is running a slimmed down version of marlin that mostly only processes commands from the master linux system. Though regrettably, yes the boot time of the 2+ Connect is very slow, there is not much that can be done about this. Since the release of the UltiMaker 3, and to the current S7. All printers run this dual microcontroller configuration though they have all gotten faster primary controller processor upgrades/memory/etc. This is why a S series (S3,S5,S7) will boot considerably faster in most cases. This is also why its not possible to plug a modern UltiMaker S series or 2+ Connect (or even UM3) into a computer via USB. The printer no longer functions as a client but a self contained host and client.
  9. CF Nylons can only be printed with CC cores on the S series. You need to make sure you have one installed or it wont let you print them
  10. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
  11. Please don't go after community members. They are only offering help. It sounds like you feel you have found bugs in UltiMaker Cura, this needs to be reported via github not via ranting at community members on the community forum. Report bugs here: https://github.com/Ultimaker/Cura/issues Additionally it appears your issue relates to remote desktop? that isn't even officially supported or recommended by UltiMaker. Details here: https://support.ultimaker.com/s/article/1667337917781
  12. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
  13. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
  14. By default network connection usually only works with UltiMaker branded 3d printers. You generally have to use a plugin to enable support for 3rd party printers.
  15. You cant skip the leveling process its required on the S series. There is workarounds you can find around the forum but these are not recommended by UltiMaker.
  16. Sounds like the pva is wet. https://support.ultimaker.com/s/article/1667337600656
  17. Article your looking for should be this one: https://support.ultimaker.com/s/article/1667410781005 Not sure why they built a knowledge base against a different websites knowledge base though, thats odd.. Print cores are technically considered not serviceable by UltiMaker. They should be the same length, if not your just always going to have issues as there is no way to adjust the z offset between them.
  18. You didnt order it from a UltiMaker reseller it sounds like? Print Cores are not user serviceable and only sold as complete assemblies
  19. many of these designs are also protected by patents.. Also.. I shudder at that thought of some dummy 3d printing the 12v high power connector Nvidia used recently.. those issues would have been significantly more damaging... 😱
  20. Guide for custom profiles can be found here: https://support.ultimaker.com/s/article/1667411002602 As for when will your printer be added? Ask Creality. UltiMaker does not produce any 3rd party profiles, they are contributed to UltiMaker Cura by the 3rd party manufacture or their community then is included in the following release of UltiMaker Cura.
  21. Please dont attempt to print via usb cable to any 3d printer. Support for direct printing over USB is considered legacy and not actively maintained in UltiMaker Cura. Direct USB printing is considered extremely unreliable and UltiMaker offers zero assurance that it will work with your configuration.
  22. Then ask Elegoo why its not listed. Its not UltiMaker's responsibility to add it.. all 3rd party printers are added by the Manufacture or their community. UltiMaker does not actively produce 3rd party profiles. If a profile is missing.. the fault is with the Manufacturer and their community.
  23. Direct Network printing in UltiMaker is generally only supported on UltiMaker 3d printers. Connection to 3rd party printers usually comes from a 3rd party plugin from the marketplace. Again, for the same reasons as noted by @Slashee_the_Cow TLDR; Support for K1 Max is missing, because no one bothered to contribute the support. Try asking Creality why, its not UltiMaker's responsibility.
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