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Dustin

Team UltiMaker & Admin
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Everything posted by Dustin

  1. I would start here: https://support.ultimaker.com/s/article/1667410781005
  2. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
  3. Feedback is great and all.. But your mostly shouting at the void right now. Best place to provide this such of feedback is on github where the dev's are nearly full-time.. https://github.com/Ultimaker/Cura/discussions They only occasionally lurk the community forum. Additionally UltiMaker Cura is open source. The shear number of people that contribute to the code base makes it clear when people want something that has no resources to be developed they take it upon themself to get it done. With that said, clearly there has not been as much demand for added support for this functionality you mention as it does not appear anyone has figured it was worth their time to add it if they wanted it.
  4. There is a 0.4 CC core.. though yea good feedback for the 0.8 CC core.
  5. Can you share your support case number and I can check with the Support Manager on this for you.
  6. Please don't ask a question to ask a question. Just share your issue and someone will try to help if possible.
  7. UltiMaker does not directly recommend using 1.75mm filament in any S series product. So why would UltiMaker release a conversion kit? The known kits on the market for the UM2/2+ family are not produced or recommended by UltiMaker either.
  8. Well, as for features not working in UltiMaker Cura, or bug reports etc.. This isn't the best place to bring that up, Github is.. so thats why questions may go unanswered.. simply put the answers might not be known by people here and the Devs only casually lurk here unlike github where they spend most of their time.
  9. nope. Gcode is just that.. code.. there is no model it just says "move position from point A to point B and extrude plastic"
  10. your going to want to post pictures of the before sliced model.
  11. lol anything over a 9 is considered off the chart. so double digits is things are NOT okay.
  12. I would contact the reseller you got this from because you got the olimex board for a 3 not 3 extended.
  13. This is the UltiMaker 3d printers and UltiMaker Cura community.. Not really the best place to look for help with this kind of issue for your Flying Bear.
  14. Best place to look is always the UltiMaker Cura Marketplace. Looks like over a dozen options. https://marketplace.ultimaker.com/app/cura/materials?fillings=carbon_fiber&machine_variant=Ultimaker S5,Ultimaker S7&material_station_optimized=true&page=1&polymer_classes=copolyester,pa,pa_6_66,pa_6_69,pa12,pa6
  15. From what i can tell these logs are all for Dremel slicer not UltiMaker Cura. You will need to contact Dremel for help with that. As for running UltiMaker Cura it might be possible Dremel is using the same system directories as UltiMaker Cura (this has been noted to happen with other brands) which corrupts the UltiMaker Cura files. UltiMaker and most of the community here isn't able to offer much advice for unofficial releases of UltiMaker Cura.
  16. it sounds like you have interference despite having decent scores. Considering you have replaced the fan, i would make sure you have not accidentally smashed wires in the printhead. Smashed wires cause noise that messes with the sensor.. sometimes these need to be replaced sometimes simply correcting the routing of the wire will fix it. I understand UltiMaker was out of stock on fans for a few weeks. But if you self sourced the fan, please ensure its the same model. A similar fan for example from amazon will usually not work and generates interference with the sensor readings. Beyond that I would recommend following the final steps at the bottom and contacting support with your log files etc as they can often help find issues or errors. UltiMaker does not provide formal support via the community, but I wanted to make sure information here was accurate and not misleading. Improperly troubleshooting the issue can endup more costly than it needs to be.
  17. not sure why you replaced the capacitive board.. unless the wires were damaged or a flooded printhead damaged it.. the issue is almost never related to that part.. the true sensing is up in the printhead pcb.. the capacitive board is more of a "antenna" to over simplify it. Looking at how dirty beadsters printhead is inside.. and the fact that the fan sticker is some reason on the outside of the printhead makes me think the fan is too dirty or even damaged.. If that fan is not running at spec it can cause issues with active leveling. People often overlook the support article for this.. but statistically it resolves a significant majority of issues. https://support.ultimaker.com/s/article/1667410781005 It is common people skip steps on this article and its usually those cases where what they skipped was the issue.
  18. Actually now you're wrong as well. While you are correct about the UMO, UM2, UM2+. The UltiMaker 2+ Connect runs a dual microcontroller system. The motion board is still powered by the ATMEGA but the parent controlling system and what drives the display and networking is indeed a linux based system powered by an onion module. The ATMEGA is running a slimmed down version of marlin that mostly only processes commands from the master linux system. Though regrettably, yes the boot time of the 2+ Connect is very slow, there is not much that can be done about this. Since the release of the UltiMaker 3, and to the current S7. All printers run this dual microcontroller configuration though they have all gotten faster primary controller processor upgrades/memory/etc. This is why a S series (S3,S5,S7) will boot considerably faster in most cases. This is also why its not possible to plug a modern UltiMaker S series or 2+ Connect (or even UM3) into a computer via USB. The printer no longer functions as a client but a self contained host and client.
  19. CF Nylons can only be printed with CC cores on the S series. You need to make sure you have one installed or it wont let you print them
  20. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
  21. Please don't go after community members. They are only offering help. It sounds like you feel you have found bugs in UltiMaker Cura, this needs to be reported via github not via ranting at community members on the community forum. Report bugs here: https://github.com/Ultimaker/Cura/issues Additionally it appears your issue relates to remote desktop? that isn't even officially supported or recommended by UltiMaker. Details here: https://support.ultimaker.com/s/article/1667337917781
  22. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
  23. Unfortunately, UltiMaker does not provide direct support via the Community. Please contact UltiMaker Support directly for help with this issue. here: https://support.ultimaker.com/s/contactsupport
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