Korneel, I agree with most of your mail, but the sparepart cost of a makerbot are a trilion times higher ....
We should al be very happy that the UM2 is easy to maintain by ourself. I do think UM should indeed be more clear on the skills needed to keep the machine running over time...
I have not tried it myself, and don't plan to but some stuff like the teflon parts are available for cheap on aliexpress.com/ ... I have no idea of the quality .....