MariMakes

Hey @luca_hbmp, I moved your comment away from the clogged printhead thread to it's own topic. I'm happy to help troubleshoot your problem. You seem to have some under extrusion that can be caused by a number of things! What is the filament you are using? How old is it? When is the last time you cleaned your feeders and cores? Can you share the project file with the settings?

Hey @3DNetZero, There are ways to define the infill to accomodate your needs. You can even draw them yourself if you follow the right steps. Can you share the .3mf so we can help you better? 👼

Hey Johan, Welcome to the Ultimaker Community 🚀 I noticed that this support page has some information, but I'm not sure it can help you. https://support.ultimaker.com/hc/en-us/articles/360012113719-Ultimaker-Platform-network-requirements If it's an option I always reccommend arranging an ethernet cable. Network connectivity is not my expertise 😥 So I'll ask around. 💪

Hey! @lmercatanti Welcome to the Ultimaker Community forum 🎉 Are we looking at the initial layer in your picture? Are you sure the distance between your nozzle and buildplate is tuned correctly? Also, I'm super curious. Why are you on a version of Cura from September 2020? What is preventing you to upgrade to Cura 5.1?

Those are great tips @GregValiant 😍 I would also go for the mesh modifier! A more quick and dirty solution would be to plan a Pause at height! If you know where you want it to stop you can add a pause and just abort the print at the layerheight you want. Good luck. Let us know if it works for you! 😄

Hey @Esrasnatas Can you try the latest release of the firmware? The one released last week? I believe it solves your struggle 🎉 Skip cooldown. At the end of a print (when finished or aborted), the Confirm removal option will be available immediately, without waiting for the build plate to cool down. This improves the end-of-print workflow and allows the next print job to be started faster. https://support.ultimaker.com/hc/en-us/articles/360012055979

Oh gosh I must have overlooked this. 🙈 Thanks for the bump! 🤛 I'll have someone from the team look at your logs. 🤞

I've also done some quick printjobs. I only changed the Outer Wall Line Width and enabled Alternate Walls. I did not get rid of the underextrusion completely, but I believe the biggest improvement comes from slowing down the printjob by picking a lower layerheight. Those profiles are more optimized for part quality over speed. During printing I also noticed that the nozzle was moving over the wall during traveling. You can consider changing the combing mode to Within Infill, that way your nozzle avoids the walls. But I haven't checked that one yet. I was wondering... Is it an option to change/improve the model? What's the intent for the model? Having a thicker wall, one that can be divded by 0.4 mm, like 0.8, 1.2, 1.6 or 2.0, would significantly improve the printability of this model and would result in not having to change the Outer Wall Line Width. UMS3_AlternateWallBox.3mf

Yes! Happy to hear! 😄

Thanks for the update! I'm happy that your issue is resolved! For the curious cats, this is what the cable looks like:

Hey @dk-info, Welcome to the community 🚀 We don't have a material profile for PETG for the Ultimaker 2+, since we released Ultimaker PETG after the Ultimaker 2+ has been discontinued. But if you know which temperatures you have to use, which are often on the packaging or on the website, I suggest to make a New Material based on CPE since that one is most similar. Make sure you type CPE as Material Type for the layerheights to work. After that you can tune the other settings as much as you like (except for changing the diameter of the material) Good luck!

Hey @Mani, Welcome to the Ultimaker Community 🚀 This looks like a hardware problem that your reseller can help you with. Did you already make a support ticket for this? You can make one by clicking here: https://support.ultimaker.com/hc/en-us/requests/new?ticket_form_id=360000516360

Hey @TUeStudent That really sounds like a clogged nozzle. If you use a light material, are you getting completely clean tipshapes? We have a dedicated page on our support website which you can consult. Perhaps there are tricks here. https://support.ultimaker.com/hc/en-us/articles/360012112859-How-to-fix-under-extrusion I think the next step is check the material quality (does it snap easily?) or feeder tension (is it not at the top or the bottom?). Have you tried printing other printjobs? How did that work out?

Hey @awparker, Welcome to the forum 🚀. There is quite a difference between Cura Enterprise and Cura 5.1 It is included in an Essentials Subscription https://ultimaker.com/software/ultimaker-essentials It should come with the purchase of an Ultimaker Printer or you can buy it with a reseller. If you already have Essentials you can read more about it here, and find the download link. https://support.ultimaker.com/hc/en-us/articles/360014242140-Ultimaker-Cura-Enterprise The Enterprise version is mainly for business purposes and should fit the security standard for most businesses. In this case that means more limitations on the kind of plug-ins you can side load. The enterprise also comes with an MSI that can be rolled out by most IT departments in bigger companies. The Enterprise version receives less updates, so you will not have access to the latest improvents like the community members. In this case you'll miss out on the Variable Linewdith introduced in Cura 5.0. For that to be rolled out in enterprise you'll have to wait. I hope this answers your questions!

Hey @TUeStudent, Welcome to the forum! 🚀 You seem to have some heavy underextrusion. 😥 The first thing I do whenever I'm encountering under extrusion is perform a PrintCore cleaning. You can find the procedure in the maintenance screen. Just follow the instructions that pop-up on screen. I expect you'll have quite some grinding so I also reccommend checking/cleaning your feeder. You can find the instructions here: (Be careful to not lose any parts while dissasembling) https://support.ultimaker.com/hc/en-us/articles/360011551340-Clean-the-feeders-on-the-Ultimaker-3 If it happends just on this printjob and not on others it might be related to your settings in Cura. Did you change a lot of settings? Especially things related to Temperature, Flow or Speed? I reccommend staying as close to the default settings as possible. Good luck! Please let me know if any of these tips worked for you. 😃

Hey @Fred63, Welcome to the forum! 🚀 I checked on my S5 and I was able to succesfully load and slice the material. So I'll need a little more information to help you troubleshoot. 🔎 Which version of Cura are you using? Which operating system are you using? Which printer are you printing on? What do you see if you click the gear in the Marketplace? AKA What else do you have installed?

Ah! I understand now. Your problem is that your printer doesn't home over the Y axis. There is a limit switch here in the back, there is something wrong with it. It might be disconnected, broken or stuck in a pressed position somehow. The switch is not checked during printing, so that is why you can finish your printjobs. Can you take a look for us if something is wrong with your switch? Thank you!

Hey @Schalkdk Welcome to the community! 🚀 I'm having some trouble understanding what you are encountering. I've checked your video but the printjob doesn't finish so I do not expect to see the homing behavior. What you are describing reminds me of a broken X or Y switch as described here. But than you would see an error in screen. If this is not it, can you maybe rephrase your problem as: I see ... but I expected ... Thank you! 😄

Hey @aag, Very cool that you've written a custom python script. It reminds me a little of what we have in the digital factory. I've asked around and it seems that the firmware is brought back to a "clean state" before upgrading. That's probably why your scripts dissapeared. I'm sorry, that must have been frustrating. That's one of the risks for opening the hood and making changes. I hope you made a back-up and didn't lose any of your hard work. 🤞

Hey @leedav11, Thanks for the bump, it fell of my radar 💙 We are looking to improve bridging, can you share the .3mf with me? Thanks! 👼

Hey @KjetilSunde This seems like a hardware issue. Perhaps a loose plug. I really don't recommend opening up your material station yourself. If you contact your local reseller they should be able to actually help out. You can click here for a support ticket Good luck! 🤞

Hey @FMe, Welcome to the Ultimaker community. 🎉 If you want, you can have two version installed next to eachother on your device. If you prefer to completely upgrade, you can just click on your .exe and it will ask you if you want to uninstall your files during the installation flow. (don't worry about the name, it's just a naming convention that changed) As long as you downloaded it from a trustfull source (https://ultimaker.com/software/ultimaker-cura) I believe you have the right one. Good luck with installing and happy printing!

Hey @alfonsvh This is a tricky model to print. Luckily we've introduced new settings in 5.0 and higher that give you the opportunity to tune these thin walled models. You can learn more about them here: https://support.ultimaker.com/hc/en-us/articles/4792077687068-What-new-print-settings-are-introduced-to-Cura-5- As you can see here, your printer needs to switch between two line thicknesses quite abrubtly. This change results in the underextrusion you see on your printer. I have two suggestions to resolve it. If you significantly increase the Wall Transition Lenght, you see there is a softer transition between the wall widths. Or what I think is going to help best is to define the outer wall line widht to match the thickness of your other wall lines, in this case that's 0.5 mm. I really think these tips will make a difference! Good luck with printing.

Hey @uj3, @Cuq is right, adhesion is not settable in the per object settings. But I run into your issue on a regular basis. I learned that Brim Distance is a setting that can be set per mesh. If you make the value high enough your brim will not attach to the mesh: You can also decide to start working with Tabs. 5Axses has a plug-in you can use to add tabs to your models in Cura. You can download it here: https://marketplace.ultimaker.com/app/cura/plugins/5axes/TabPlus Than your buildplate can look like this I hope this helps! Good luck.

Hey @wh21067, Can you try todays release of the firmware? I believe it solves your struggle 🎉 Skip cooldown. At the end of a print (when finished or aborted), the Confirm removal option will be available immediately, without waiting for the build plate to cool down. This improves the end-of-print workflow and allows the next print job to be started faster. https://support.ultimaker.com/hc/en-us/articles/360012055979