Enigma_M4

Hi, there must be a "move filament" function, but don't ask me where it is placed at the S3. On UM3, it is placed in the material/print core menu, nearby the load and unload command. The quick and dirty solution to transport the partly retracted material back to the print core is also: open feeder-lever, push filament manually until it stops, close feeder-lever. Regards

Hi, I guess they will. As described on this page: https://support.ultimaker.com/hc/en-us/articles/360012892560 "They can make use of simple print job actions, such as starting, aborting and pausing a print job, as well as advanced features such as print queue management and reprint from history." So what's in the print queue may also show up in the cloud. Regards

Hi, as yet, when yo send a print job via Cura while it is logged in to the cloud, the print job will be send via cloud. If Cura is not logged in, the print job will be sent directly via network. Regards

Hi Benji, I made good experience with Ultimaker CPE. According to heat resistance, it's between PLA and ABS, and the digital sundial, I made about three years ago (and which is outside all year (southern Germany)) shows no signs of deformation. And: ABS is prone to age by UV-radiation, CPE is almost UV-resistant. Usage with PVA: with ABS, it may work or it won't (I think that's why this combination is rated "experimental" by Ultimaker). Breakaway would be the better support material for ABS. CPE and PVA cooperate like a charm. Regards

That's strange. Normally when prompted to insert the spool, the "material not detected" message dissapears after a few seconds, reporting the found material. As you say, NFC tags face each other, that's ok (material 2 placed near the printer, running clockwise, material 1 placed on the outside, running counter clockwise. After you have run the NFC hardware test and the serial numbers of the NFC tags are recognized, you could try another thing: In the "Material/Print Core"-Menu, sub menu "Material (1or2)", there is a point "select material", which also activates the NFC recognition of a loaded spool. It should recognize the NFC tag after a couple of seconds. @maht, is there something else that could be done? Regards

Hi, as your sensor now works properly (the serial numbers of the NFC tags are recognized), there are three possible reasons why your material is not recognized: Either the NFC tags are defective (which can happen), or the serial numbers are unknown to your printer, which indicates that you probably are not running the latest firmware or the serial numbers are missing in the database (which also can happen). Possibly it helps to just unload the materials (including removal of the spools) and reload them again. I don't know if a reset of the printer or Cura Connect could help (so I don't recommend so far). Regards

Hi, yes, the print core is only held by the clamping of its housing. If you take the "spare" print core shipped with your printer (if you're using the BB in slot 2 of the print head: the AA core or vice versa), you can see two recesses on top of the translucent part of the lever. Into these recesses grips a notch from the printhead, so if you pull the printcore out straight, it won't come out easily. That's why I suggested a little pressure down while pulling (other users just wiggle the printcore loose). The following youtube-video might also be helpful: https://www.youtube.com/watch?v=EjHPfKQKQQ4 Regards

Hi, regarding to your recent posts, you use an UM3? Ultimaker Connect (formerly called "Cura Connect") is implemented in the firmware of the UM3 and the S series, so there's no need to download anything (except of using the actual firmware or, for the UM3, at least 4.3.3). To enter Ultimaker Connect, you just have to enter the internal IP adress of your network-connected printer in your browser. Regards

Hi, first to get clear: if you say "remove the nozzles", you mean removing the printcore from the print head (as the nozzle, which is part of the printcore, cannot be removed without a high risk of breaking the heatbreak, which will definitely ruin the printcore)? Removing the printcore(s) is normally done via menu, but can also be done with the printer powered off (I'm talking about UM3, but as the printcores are identical and the printhead is nearly identical, this should also work un the S5): The filament must be unloaded from the printcore(s). Then flip down the front fan bracket, compress the print core levers and pull out the print core to the front (apply a little bit of pressure on the upper side of the lever while pulling). Print core 2 has to be in the lower position for removing. Reinstalling is just vice versa: compress print core lever, slide print core in print head slot til it clicks, close fan bracket (and reload material). I hope I could help. Regards

Hi, why not consult the Ultimaker reseller-list: https://ultimaker.com/resellers/gb Regards

In the settings for shell, options "Top/Bottom Pattern" or "Bottom Pattern Initial Layer" (must first be made visible) you could select "Concentric". Regards

Hi, as far as I know, the only way to remove these lines is sanding (and / or painting). If you don't want to postprocess the surface of your prints, you might to have to live with them. Regards

Hallo Helmut, das sind ja mal gute Nachrichten. Freut mich, daß wir helfen konnten. Viele Grüße und "happy printing"

also rein von der Dateigröße (324.608 KB) ausgehend müßte es Version 4.3.3.20180529 sein (die ältere 3.7.7.20170627 ist 273.408 KB groß, die aktuelle 5.2.11.20190503 hat 578.560 KB). Ist aber nur eine Vermutung.

Hallo zusammen, wenn es die gleiche Prozedur ist wie beim Wiederherstellen "zerschossener" Firmware, hab' ich hier die "offizielle" Anleitung: 567519794_WorkInstructionsUltimaker3firmwarerecovery.pdf Grüße

Hi, I don't know how the print settings (build plate temp, nozzle temp etc.) are controlled at the UM2, if via Cura or via the printer itself. Perhaps @gr5, @Dim3nsioneer, @fbrc8-erin or someone else knowing the UM2 can help. For PLA, build plate temp of 60°C is optimal, but even an unheated print bed can be used for this material. The two side fans are for cooling the print, but for the first layers they should not be needed (the front fan is for cooling the hotend and should work continuously). Regards

Hi Paul, the two big problems we have to cope with in 3D printing: 1. getting the print sticking to the build plate, 2. removing a print from the build plate ☺️. I suppose you have levelled your build plate lot to far from the print head. The final distance should be about 0.1mm (the thickness of a sheet of paper). The proper calibration procedure for the UM2 can be found here: https://support.ultimaker.com/hc/en-us/articles/360011833680-Calibration-for-the-Ultimaker-2 The look of your first layer is a good indicator for good -or bad- levelling. Using a brim could also help (checking good first layer as well as improving build plate adhesion IF levelling is ok). Regards

Hi, what you got is called "head flood" (please use search function for further infos). see for example: or As your printer is pretty new (warranty), first step should be contacting your reseller. Regards

Would it be possible to install S5 feeders instead of bondtech (without tinkering with E-steps)? I wonder if the filament sensor would also work, as the wiring is present, the firmware 5.2.11 is identical to the corresponding firmware of the S5 and the temperature graph of cura connect contains two extra feeds named sensor0 and sensor1?

(also off topic: good to know. I just spent about 5 min. to manually change the white text in another post ☺️ )

Hi robobartz, I disagree. The Ultimaker printers are -at least since the UM2- equipped with an automatic belt tensioner for the long belts, which is integrated in the sliding blocks. If the belt gets loose at the opposite side (lower at front/back belt, higher at side belts), there is an easy way to tighten them again, as shown in the following video, provided by @fbrc8-erin: Regards

Hi, it looks like the heatbreak of your printcore is broken. There is no known fix, you need a new printcore. Your official local resellers can be found here: https://ultimaker.com/resellers/us ...and as a side note: your silicone nozzle cover needs to be replaced, and there are al lot of material strings inside the printhead which should be removed, especially from the front fan. Regards

Hallo Heinz, versuchs mal mit einem Einzugsturm bzw. prime tower (in den Cura-Einstellungen unter "Duale Extrusion" zu finden). Grüße

It seems to be solved. Actually, no update prompt anymore, installed Ultimaker ABS shows version 1.2.2

Hi Feuille, there was an attempt before: https://community.ultimaker.com/files/file/2609-a-suggestion-for-a-new-support-type-i-call-it-ramifications but I as far as I know it never was implemented. Regards