SandervG

Hello, Thank you for your message and I'm sorry to hear about your issue. It is important to realise that we, Ultimaker support and community moderators, are happy to support you in getting your printer back to work. But the instructions and especially the recovery image could become updated over time and to ensure everyone uses the correct files, and not make the problem worse, we prefer if they are not shared publicly. Do you have an issue? Ask us and we'll make sure you get the correct information. I'll send you a DM with the recovery image you need and the instructions to follow.

Hi! Well, that makes them not the same, does it? 😉 Since one is rigid and the other is flexible, that would be exactly what you would put in the <materials> field. If I may make a suggestion: Brand: TCPoly Material: ICE9 PA Rigid Color: Dark grey Label: should be used more for like references to a certain layer height, or for 'engineering profile'. So whatever applies here. The other one could be: Brand: TCPoly Material: ICE9 PA FLEX Color: Dark grey Label: should be used more for like references to a certain layer height, or for 'engineering profile'. So whatever applies here. I agree that it can be quite time consuming, especially when you need to figure everything out for the first time. But I'm sure it will become easier over time, and on top of that we're also working on making it easier to manage but that will be for a future update. So stay tuned 🙂

Hi, let me check with one of our product experts and get back with you. But if you look at the existing material profiles on an Ultimaker (let's take TPU as an example), if you browse through the list of materials on your Ultimaker you see only material types, like TPU 95A listed. Which is: <material>TPU 95A</material> So perhaps you could change the <material> field to what you want it to list?

You could also try to set Combing mode to 'not in skin'. Not sure how it works with spiralize, but usually it should help to prevent 'scars' running through the top surface of your print.

Een negative waarde voor Initial layer horizontal expansion is inderdaad een goede manier om elephant food tegen te gaan. Ik kan ook aanraden om het engineering profile te gebruiken als je dat nog niet doet, dat profiel is er ook op afgesteld om iets nauwkeuriger te zijn. Waarom zijn ze niet allemaal nauwkeurig hoor ik je vragen? Soms is dat niet het belangrijkste in een print, soms hoeft het niet ergens in te passen en wil je enkel een zo mooi mogelijke print, of wil je zo snel mogelijk een print hebben omdat tijd de belangrijkste factor is. Nou, om die redenen hebben we een aantal verschillende profielen gemaakt die dat ondersteunen. Wat je zelf al zei, een one size fits all solution is er vaak niet voor 3D printen, dus het kan mogelijk zijn dat je nog kleine aanpassingen moet doen aan een profiel, specifiek voor het model dat je wilt 3D printen. Maar dat leer je automatisch door ervaring en dit forum 🙂

Most likely yes, the question is if there is already a profile for your printer in Cura. If so, you can use it just fine. If there isn't, you could try to ask the manufacturer to contribute one to Cura so you, and other users of that printer, will be able to use Cura.

Hi Tim, thank you for your message. Is this for an Ultimaker S5 or a different printer? What error do you get? ER38? If so, have you followed these instructions? If you get it frequently with the same print cores you may want to check if there is no debris attached to the nozzles and if your fan brackets still close properly. Good luck!

Hi, are there any hidden planes on this STL or something that might make it larger? What dimensions does Cura tell you this model is? Do you have any settings enabled like a lot of brim that might make it too large? Do you get a similar warning with other models too?

Hey, thank you for your message. Your Ultimaker is all like 'you should see the other guy!' 😉 The bowden tube definitely needs to be replaced. It is possible that the sliderblock is bent or perhaps cracked. You should be able to get both from your reseller. When you have received new sliderblocks (if the current one doesn't hold your axles anymore) I would recommend to do a calibration to ensure your Ultimaker is not bent out of shape. Instructions: https://support.ultimaker.com/hc/en-us/articles/360017142879-How-to-align-the-axles-on-your-Ultimaker-printer

This is a thread of over a year old. There are tooltips in Cura which tell you what a certain feature does. In the marketplace is also a settings guide plugin which can help you with other settings. Good luck!

Ik wil hier nog aan toevoegen; hoe groot is de print die je wilt printen? Als hij tegen de grenzen van het beschikbare bouwvolume aan zit, zijn er settings in Cura die hem net buiten de grenzen kunnen duwen, ondanks dat het model er misschien net binnen past. Denk aan bijv brim en horizontal expansion. Wellicht ook de moeite om dit te controleren.

Hi, I don't think the attached file tells us much. There should be several files. Did you follow these instructions?

Hello, is the power cable properly connected and firmly inserted? If the display doesn't show anything at all after you power it on, or if it powers off again, I would get in touch with your reseller. Good luck!

Hello, thank you for your message. Have you already checked out these tips, and if they didn't work the referred troubleshooting tips? Good luck!

Hello, thank you for your message. How hot is too hot? 60ºC for the bed and 190ºC for the nozzle with PLA doesn't sound too hot. If it helps, perhaps you could attach a picture illustrating the problem you are observing. Thanks

Hello, thank you for your message. ER52 - https://support.ultimaker.com/hc/en-us/articles/360011597860-ER52-Decoupler-obstructed Have you read and followed these instructions? I don't think the problem lies with your flow sensor, but that their is either a broken piece of PVA in the bowden tube somewhere, or the tip is not straight or pointy, and can not find its way through the decoupler and gets stuck.

Hi, Thank you for your comments and sharing your experience. A small offset can be expected, depending on the material, size of your print or other custom configurations you might be able to influence the accuracy slightly. I believe that too, it sounds like it might not operating to its fullest capabilities.

Hallo, Bedankt voor je bericht. Heb je via Ultimaker > support > submit a request je logs gedeeld, of direct met je reseller? Zoals ik hier boven aan gaf wordt deze error vaak getriggerd door een communicatie fout, en ik zou denken dat deze wel in je logs terug te vinden zou zijn. Ik hoor graag van je,

Still? We had some issues last week, but they were only temporary and should be resolved by now. Thanks for letting us know!

Hello everyone, We don't often release an alpha version of Ultimaker Cura... So what's different this time? Well, this Ultimaker Cura alpha contains such a huge slicing engine overhaul that we really need your help! We want to give users the chance to test this early release as soon as possible. Your feedback is vital to help us release the very best stable version of Ultimaker Cura in 2021. So what's the big change? The Ultimaker Cura slicing algorithm is enhanced with the Arachne code library. This fundamentally changes how Ultimaker Cura handles inner parts of a model. For example, let’s say that you want to print within a space that's 4.4 mm wide. Using the current slicing engine, a constant 1 mm line width could leave a 0.4 mm gap that would be tricky to fill. Instead, Arachne adds variable line width to the slicing algorithm. That could mean printing 1.1 mm across all four lines to ensure good fill and prevent the 0.4 mm gap. In this way, the we intend the upgraded slicing engine to optimize line positioning and variable line widths – especially for thin walls and around corners. This should result in: Better handling of thin walls and filled gaps Smooth line transitions inside tapered geometries General print quality and strength enhancements Reduced print head movement for filling in gaps Which new settings need testing? The improved Ultimaker Cura engine gives you new settings that will optimize printing thinner walls, including: Variable Line Strategy (3 options: Center Deviation, Distributed, Inward distributed) Minimum variable line width Wall transition length Wall transition angle Wall transition distance filter So now you have the chance to peek into Ultimaker Cura’s future, test these settings, and see how they work for you! If you decide to tune these settings and doing so results in better print quality, please share your findings with us. Doing so will help us set default values for both Ultimaker and third-party printers. This is particularly relevant for third-party printers, because we don't have these available for testing and updating their profiles. How to start testing : Download Ultimaker Cura Arachne engine alpha Run some tests with prints that you're familiar with Consider trying a print with thin walls to test the difference Share any feedback or bugs via GitHub. (Simply enter a bug or feature request, you'll automatically find the correct feedback template.) Read this before you send feedback During the alpha test we will keep this support article up to date with news and known bugs. Please take a look before you post a bug report. This will prevent extra work on your end and ours. Warning! Please remember that this Ultimaker Cura alpha is not suitable for ‘normal’ use. It should be only used for testing. In addition, this version represents a huge code change, so some features – like fuzzy walls – are not yet supported. There is also a higher chance that you run into a bug (some known, some unknown). These might reduce print quality. Due to the holiday season, responses from Ultimaker might be a slower than usual. And then finally... A HUGE thank you to anyone who can contribute to this alpha test! We're incredibly excited about what the Ultimaker Cura engine improvements will offer the global 3D printing community. And by working together, we will be able to turn it into the best possible version for everyone. And if you want to learn more about the framework behind the Arachne engine, you can read the scientific article it’s based on here Have a wonderful day!

Hello, Look at what these guys made! We just launched the Ultimaker Innovators List 2020, a conclusive list of wonderful and inspiring innovations we came across! It even features some people from this community of 3D printing experts! Do you feel like getting inspired? I wrote more about the Ultimaker Innovators List here, and you can find the entire list right here! Do you feel like we missed someone? At the end of this year's list you can nominate yourself or others for the 2021 list!

Hello! 2020 is almost at its end, and that is usually the time to reflect upon ourselves and the world around us. Look back at all we did and were able to achieve. For all the things that might make 2020 an infamous year, there was also a lot of innovation, growth and progress we witnessed. At Ultimaker we wanted to celebrate all the innovation we’ve been blessed to come across. Not only in 2020, but also beyond. Together, this formed the foundation for the 2020 Ultimaker Innovators list. The Ultimaker Innovators list. We wish to celebrate and honor the innovators that push forward the field, technology and world. We opted to not present it as a competition or ranked list. Every innovator has earned his spot on that list in their own way. We also look at the 3D printing industry as a whole and not limit the list to those only using Ultimaker. How did we select this year’s list? For 2020’s Ultimaker Innovators list, entries were nominated by colleagues from all over Ultimaker. The final list was compiled from those nominees by Ultimaker’s Community and Content Marketing teams. Do you feel like we missed someone? You can nominate yourself or others for the 2021 list at the end of this year's list. Who are the Ultimaker Innovators? They represent a very diverse group of people, creating innovation on many different levels. Like: Innovation; Achieving new things with additive and distributed manufacturing that are beyond the industry standard Impact; Benefits for customers, colleagues, and communities – in particular positive environmental and social impact Inspiration; Encouraging or facilitating adoption of 3D printing and nurturing skills of others Diversity; appliance of 3D printing in new areas and applications From architecture to manufacturing, from automotive to healthcare to art – and everywhere in between – we believe the 2020 Ultimaker Innovators list is a great way close 2020 – and start a new one. Ready to meet this year’s Ultimaker Innovators? Visit the list on the Ultimaker website and get inspired. Do you feel like we missed someone? Nominate yourself or others for the 2021 list at the bottom of this page

Hi @balint, I have collected a few other things you can check to validate if it is indeed a faulty bearing creating the noise or something different: You can check if the short belt is not too tight against the side of a pulley, probably the one in the back. If it might be pressed against it, you may try to loosen the tension on the motor slightly so you can comfortably move the belt a little bit to align it closer to the middle of the pulley. (short belt tension) Is there any play on your axles, which can result in a ticking sound when parts touch when they shouldn't? (I don't think this is it, but who knows..) (pulley adjustment, these are instructions for the UM2+C, but you should be able to apply it to the UMS5 too) Could the pulley on the motor might be too far up on the axles? If so, it could rub against the frame. The 'downside' of this is, that you have to entirely remove the motor from the frame to check. But solely based on the sound, I still feel like it resembles what a bearing might sound like. But I/we can't stick our head in the printer to check 😉

Hallo, welke firmware heb je op welke machine staan, en waar wil je naartoe updaten? Bedankt,